Ratings based on 241 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Madison WI

Hilton Garden Inn Brewer game

Posted Apr 18, 2015
Pros: Overall the accommodations were very nice. A restaurant is available, although we did not eat there, we were told it was good.
Cons: We wanted to tailgate so had to figure out our own transportation to Miller Park; Hilton does not offer a shuttle to the park;
Location: The Swinging Door across the street was nice and lots to visit downtown within walking distance
Went to Milw. for a one night stay to attend a surprise birthday Brewers game party; Some drawbacks may be parking but a city lot across the street for $15/d is handy; the great weather and mix of people made this a very nice stay
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Illinois

Nice and was close to theaters.

Posted Mar 29, 2015
Pros: The location.
Cons: The heater was loud when it would come on.
Location: The location was good for the theaters, the mall, pubs, and the lakefront with the museums.
Liked it because it was within walking distance of a lot of activities.
Comment from Hotel Management
Apr 1, 2015 by Nick Johnson, Hotel Management
Thank you for beingvour guest! I am really glad that we were conveniently located for your activities in Milwaukee. Please visit again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location and value

Posted Mar 23, 2015
Pros: Location
Cons: Cleanliness
There were some loose crackers under the table that held the coffee maker. Other than that, it was clean otherwise and comfortable. Great location to the Third Ward and the rest of downtown.
Comment from Hotel Management
Apr 1, 2015 by Nick Johnson, Hotel Management
Thank you for being our guest and for taking the time to share your experience. I am very sorry that you found the coffee station was not properly cleaned prior to your arrival. Your feedback is very important to me, I have shared your feedback with the leaders of the housekeeping department. We hold high cleanliness standards, I am sorry that we did not deliver on those for you. I hope you will give us a second chance I will personally guarantee that your experience is a better one. Thank you again,
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel located by everything

Posted Mar 23, 2015
I enjoyed my stay but was unhappy with the bed and pillows. The bed was kind of hard and the pillows weren't fluffy.
Comment from Hotel Management
Apr 1, 2015 by Nick Johnson, Hotel Management
Thank you for being our guest and for sharing your experience. I am sorry that the bedding and pillows were not to your satisfaction. Your feedback is important to me. I plan audit rooms for bedding and pillow quality over the next month. We typically received good feedback about our bedding package. Thank you again. I hope you will consider staying with us again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney Australia

fabulous hotel with an impressive history

Posted Mar 18, 2015
Pros: Huge rooms, clean, neat,.. and the historical ambiance was unexpected and wonderful
Location: Downtown is not a lively place on a weekend. the hotel is very close to the marvellous art museum and the lake which has a fabulous walkway
we stayed two nights in March.. this is a grand old lady of a hotel that oozes character and architectural history. Rooms are HUGE, with the highest ceilings I have ever experienced in an hotel. Excellent bed, extra pillows, neat as a pin. Take time to look at the story of the hotel which is on level 2. We had breakfast and dinner in the hotel and the food was excellent.
Comment from Hotel Management
Apr 1, 2015 by Nick Johnson, Hotel Management
Rob Thank you for selecting our hotel for your trip to Milwaukee. I am delighted to hear that you enjoyed your experience and that you enjoyed our historic building, high ceilings, and dinning experience! Thank you for taking the time to share your review. I hope you are able to visit again soon! You can count on us, Nick Johnson General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 17, 2015
Cons: Soft and firm pillows would be nice in the room. Mine were too soft and woke up with a pain in my neck.
Centrally located near everything in every direction. Clean and comfortable rooms.
Comment from Hotel Management
Apr 1, 2015 by Nick Johnson, Hotel Management
Thank you for the nice rating! I am so glad to hear that you enjoyed your experience with us. Best Regards, Nick Johnson General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 8, 2015
Nice location, pleasing architecture, comfortable room
Comment from Hotel Management
Mar 15, 2015 by Nick Johnson, Hotel Management
Thank you for the nice review and Ranting.
4 out of 5
Recommended
for Everyone
by A verified traveler

Rough start

Posted Mar 3, 2015
Pros: Beautiful and restored decor in lobby. Delighted with historical status.
Cons: Clean up all the snow in front of the building before it freezes.
The frozen snow piles made it difficult to get out on the passenger side of the car. I was uncomfortable walking on these uneven foot high piles. Yes, I know it's Wisconsin. Other hotels downtown didn't have them because I looked. Once inside all was well. It just made a poor impression.
Comment from Hotel Management
Mar 15, 2015 by Nick Johnson, Hotel Management
Thank you for taking the time to provide me with your feedback. I will promise that we do a better job clearing snow from the entrance of the hotel. I am very sorry that this had an impact on your experience. Thank you again. You can count on us, Nick Johnson General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Madison, WI

Old World Feeling

Posted Mar 1, 2015
Pros: Our room was exceptionally quiet. Staff was attentive and helpful. Breakfast offered cook to order items. Good valet service.
Cons: The lighting in our room could be improved.
Location: We were a short drive/walk from downtown activities.
My daughter and I stayed here while visiting UW Milwaukee. The architecture of this building is breathtaking. Staff even took the time to point out special artwork and decor.
Comment from Hotel Management
Mar 15, 2015 by Nick, Hotel Management
College Mom Thank you for being our guest and sharing your experience. I hope you will visit again during future trips to UWM. I hope to see you soon! Best Regards, Nick Johnson General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Plainfield IL

Great spot. Right in the middle of everything!

Posted Feb 23, 2015
We thought the location was great. The hotel is very distinctive with it's old world architecture and decor. Room was very spacious and had these huge ceilings! We loved this hotel and will return on our trips to come
Comment from Hotel Management
Mar 6, 2015 by Nick Johnson, Hotel Management
Geno Thank you for choosing our hotel for your most resent trip to Milwaukee! I am delighted to hear that you enjoyed the architecture of our historic Loyalty Building and that your enjoyed your guest room. I hope you can make it back soon! You can count on us, Nick Johnson General Manager