Ratings based on 156 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Historic building in downtown Milwaukee

Posted Aug 20, 2014
Pros: Large comfortable room, beautiful building.
Cons: The staff didn't clean our room, but we didn't mind since it was only 2 nights
Location: within walking distance to the waterfront, festival grounds
Very spacious room, comfortable beds. Beautiful, historic building. Friendly staff
3 out of 5
by A verified traveler from Chicago

Clean and updated yet rich with history.

Posted Aug 3, 2014
Staff needs help with customer service skills. Many of the staff seemed indifferent to the needs of their guests.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 26, 2014
Hotel is beautiful and the location was perfect. The bed, however, was very uncomfortable.
Comment from Hotel Management
Aug 3, 2014 by Nick Johnson, Hotel Management
Thank you for your review. I am delighted to hear that you enjoyed our histoic building and location in downtown. I am sorry that you did not enjoy the bed, a good nights sleep is critical. I hope you will give us another chance to exceed your expectations. Thank you again Nick Johnson General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from kansas

Beautiful hotel near lake

Posted Jul 10, 2014
The hotel is very nice & looks very clean. One set back, the next morning found men's underwear that had been in the bed!!! Gross!!! Do they not change the sheets?!?! Was disappointed in a Hilton! I was told I would receive an email by a manager to figure something out on what they can do for that mishap. Never heard anything. :(
Comment from Hotel Management
Jul 20, 2014 by Nick Johnson, Hotel Management
Thank you for sharing your experience with me. I am shocked. We hold a very high standard for our housekeeping department. i am shocked and embarrassed to hear what you experienced. Please except my sincere apologies. Nick Johnson General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Close walk to summerfest

Posted Jul 8, 2014
Nice hotel, easy wuick check in, valet was good to me, room was pretty nice.
Comment from Hotel Management
Jul 21, 2014 by Nick Johnson, Hotel Management
Thank you for sharing your experience with us. I am delighted to hear that you enjoyed valet and the room. Please join us again soon! Nick Johnson General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Madison, WI

Hilton in MKE

Posted Jul 7, 2014
WE LOVED the location. The front desk people were awesome. Our room was GREAT and we loved everything about it. Thanks! Kathy
Comment from Hotel Management
Jul 21, 2014 by Nick Johnson, Hotel Management
Kathy Thank you so much for the kind words, I am so glad that you enjoyed your visit! Nick Johnson General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from NW Wisconsin

Quiet, friendly hotel in downtown Milwaukee.

Posted Jul 7, 2014
In for Summerfest, my wife and I were looking for a hotel within walking distance. The valet was a bit difficult when we arrived, as it was busy in front of the hotel, but the valet employees were very friendly. Check-in and check-out were both super fast and hassle-free. We were even able to check our bags after check-out, so we could walk around and have lunch. King Corner room was spacious (the super high ceilings were a great touch) and very quiet on the second floor. Bed was very comfortable and bathroom was fairly large. Fantastic flat screen TV with plenty of cable channels. Hotel restaurant had slow service, we were the only people in for lunch, but the food was outstanding. The Classic Mobley Burger was delicious. Overall, a nice, friendly hotel with some unique details that is perfect for a getaway in downtown Milwaukee.
Comment from Hotel Management
Jul 21, 2014 by Nick Johnson, Hotel Management
Thank you for taking the time to share your experience, and for the nice comments. I am glad to hear that you enjoyed our King Corner room! Please visit again soon! Nick Johnson General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2014
Location: summerfest
We were very pleased with the Hitlon-Garden Inn, We had arrived at the room and it was great. I had previously reserved a room with a cot but we had never received it. I was then told that all the cots were all gone. I talked to the manager right away in the am. She listened to me and made things right. I will definitely go back again.
Comment from Hotel Management
Jul 21, 2014 by Nick Johnson, Hotel Management
Thank you for the nice review. I am very sorry that we were unable to provided you with the cot, but I am glad that our manager was able to make things write with you. Thank you again. Nick Johnson General Manager
4 out of 5
Recommended
for Everyone
by Todd from Chicago

Enjoyable Stay

Posted Jun 15, 2014
Hotel was in convenient location to downtown attractions. Great breakfast buffet, but at a charge. Historic building updated with modern amenities without losing old-world charm.
Comment from Hotel Management
Jun 17, 2014 by Nick Johnson, Hotel Management
Thank you for sharing your experience and for your kind words. I am delighted that you enjoyed our historic building and location in downtown. I hope you can make it back soon. Nick Johnson General Manager
5 out of 5
Recommended
for Everyone
by Lisa from Appleton, WI

Great location

Posted Jun 5, 2014
Stayed here because we had a concert to go to at Potawatomi. Everything was great. Room, staff, etc. will recommend this hotel to everyone.
Comment from Hotel Management
Jun 9, 2014 by Nick Johnson, Hotel Management
Lisa Thank you for the kind words and for choosin gour hotel for your trip to Milwaukee. I hope te concert was fun! Nick Johnson General Manager