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Reviews of Hawthorn Suites by Wyndham Oak Creek/Milwaukee Airport

2.5 out of 5

Reviews

7.8

Good

Rating 10 - Excellent. 311 out of 710 reviews" "
Rating 8 - Good. 201 out of 710 reviews" "
Rating 6 - Okay. 71 out of 710 reviews" "
Rating 4 - Poor. 64 out of 710 reviews" "
Rating 2 - Terrible. 63 out of 710 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great , Rooms good quiet FRIENDLY STAFF
Stayed 1 night in Mar 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Easy, last minute reservation. Decent space.
Stayed 1 night in Mar 2024

10/10 Excellent

Santana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!!!
Stayed 7 nights in Feb 2024

10/10 Excellent

Santana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly welcoming and helpful. The breakfast was delicious and I really enjoyed the atmosphere. I’ll definitely be back!” “I had a wonderful experience and I would highly recommend Hawthorne Suites to others. Thank you so much Mr. Garcia, Rose and all the wonderful staff.
Stayed 7 nights in Feb 2024
Response from Hawthorn Suites. on Feb 19, 2024
Thank you for taking the time to tell us about your experience at Hawthorn Suites By Wyndham Oak Creek/Milwaukee Airport. It is always a pleasure to receive positive feedback.I am pleased that you chose Hawthorn as your lodging provider among many options. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Hawthorn Suites by Wyndham, we continuously strive to exceed your expectations. We will work on continuing to improve daily. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities
Good place
Stayed 14 nights in Jan 2024
Response from Hawthorn on Feb 19, 2024
Thank you for taking the time to tell us about your experience at Hawthorn Suites By Wyndham Oak Creek/Milwaukee Airport. It is always a pleasure to receive positive feedback.I am pleased that you chose Hawthorn as your lodging provider among many options. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Hawthorn Suites by Wyndham, we continuously strive to exceed your expectations. We will work on continuing to improve daily. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

LaChaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 7 nights in Dec 2023
Response from Hawthorn on Feb 19, 2024
Thank you for taking the time to tell us about your experience at Hawthorn Suites By Wyndham Oak Creek/Milwaukee Airport. It is always a pleasure to receive positive feedback.I am pleased that you chose Hawthorn as your lodging provider among many options. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Hawthorn Suites by Wyndham, we continuously strive to exceed your expectations. We will work on continuing to improve daily. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

sarie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad service. The hotel is out of hot water.
Response from Hawthorn on Feb 7, 2024
Thank you for taking the time to tell us about your experience at Hawthorn Suites By Wyndham Oak Creek/Milwaukee Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear your accommodations were not meet. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Hawthorn Suites by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Vos

Traveled with pets, Traveled with family
Disliked: Staff & service, amenities
On app it says pet friendly. Not. When you get to the desk there’s a sign that says 250.00 Pet Policy She tried to explain it to me. Only service animals And they took my money
Stayed 1 night in Jan 2024
Response from Hawthorn on Feb 7, 2024
Thank you for taking the time to tell us about your experience at Hawthorn Suites By Wyndham Oak Creek/Milwaukee Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear your accommodations were not meet. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Hawthorn Suites by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in was very slow as the reservation was made to a third party according to the receptionist. Lamp in the room didn’t work!
Response from Hawthorn on Feb 7, 2024
Thank you for taking the time to tell us about your experience at Hawthorn Suites By Wyndham Oak Creek/Milwaukee Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear your accommodations were not meet. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Hawthorn Suites by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Dominique

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Hawthorn on Feb 7, 2024
Thank you for taking the time to tell us about your experience at Hawthorn Suites By Wyndham Oak Creek/Milwaukee Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear your accommodations were not meet. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Hawthorn Suites by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Jennifer

Traveled with partner
Disliked: Amenities
Definitely regret staying there. Staff wasn’t friendly tvs didn’t work. Room wasn’t clean was so dissatisfied it’s not even funny
Stayed 3 nights in Dec 2023
Response from Hawthorn on Feb 7, 2024
Thank you for taking the time to tell us about your experience at Hawthorn Suites By Wyndham Oak Creek/Milwaukee Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear your accommodations were not meet. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Hawthorn Suites by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Deohnteece

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay very nice.
Stayed 2 nights in Dec 2023
Response from Hawthorn on Feb 7, 2024
Thank you for taking the time to tell us about your experience at Hawthorn Suites By Wyndham Oak Creek/Milwaukee Airport. It is always a pleasure to receive positive feedback.I am pleased that you chose Hawthorn as your lodging provider among many options. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Hawthorn Suites by Wyndham, we continuously strive to exceed your expectations. We will work on continuing to improve daily. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff
The staff was amazing from the moment we walked in the door. From our early check-in to a delicious breakfast, it was a very good stay.
Stayed 1 night in Dec 2023
Response from Hawthorn on Feb 7, 2024
Thank you for taking the time to tell us about your experience at Hawthorn Suites By Wyndham Oak Creek/Milwaukee Airport. It is always a pleasure to receive positive feedback.I am pleased that you chose Hawthorn as your lodging provider among many options. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Hawthorn Suites by Wyndham, we continuously strive to exceed your expectations. We will work on continuing to improve daily. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hawthorn on Feb 7, 2024
Thank you for taking the time to tell us about your experience at Hawthorn Suites By Wyndham Oak Creek/Milwaukee Airport. It is always a pleasure to receive positive feedback.I am pleased that you chose Hawthorn as your lodging provider among many options. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Hawthorn Suites by Wyndham, we continuously strive to exceed your expectations. We will work on continuing to improve daily. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hawthorn on Feb 7, 2024
Thank you for taking the time to tell us about your experience at Hawthorn Suites By Wyndham Oak Creek/Milwaukee Airport. It is always a pleasure to receive positive feedback.I am pleased that you chose Hawthorn as your lodging provider among many options. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Hawthorn Suites by Wyndham, we continuously strive to exceed your expectations. We will work on continuing to improve daily. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Teighlor

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and the rooms were nice
Stayed 3 nights in Nov 2023

10/10 Excellent

Danisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just love the hotel it’s self. Nice peaceful plus the price is reasonable
Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, even though all the handicap rooms were all taken.
Stayed 1 night in Nov 2023

2/10 Terrible

Robert

Stayed 1 night in Oct 2023

8/10 Good

Gonzalo, Chicago

Stayed 1 night in Oct 2023

8/10 Good

Jennifer

Stayed 13 nights in Oct 2023

4/10 Poor

Victoria

Stayed 1 night in Sep 2023

6/10 Okay

Melody

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Amenities
I liked how clean our room was. We got the two bedroom studio suite! It was very clean! There was t any hair in our tub, they use dove products to give to customers instead of that cheap hotel soap, the kitchenette was clean, no stains in the fridge. The downsides were the disgusting breakfast options and the elevator was broken our entire stay. We had a 4 day 3 night stay so we had a lot of luggage we had to bring up and down the stairs for 4 people.
Stayed 3 nights in Sep 2023

10/10 Excellent

Zaida

Stayed 1 night in Sep 2023

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Very good comfortable and nice breakfast
Stayed 1 night in Sep 2023

10/10 Excellent

Kaitlyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I liked having the suite
Stayed 3 nights in Sep 2023

6/10 Okay

karen

Traveled with family
Liked: Cleanliness, room comfort
Good location but not much else to offer
This hotel served our purpose but don't expect too much. The gal at the front desk acted like we were bothering her when we checked in. The remote control didn't work in our room. Found little bugs in the bathroom. We stayed strictly for location but I don't know that I'd go back again.
Stayed 1 night in Sep 2023

6/10 Okay

Judith

Liked: Cleanliness, staff & service, room comfort
The tvs weren’t working my first day. The breakfast wasn’t that good. But the bed was comfortable. The shower was nice and hot. And the kitchen area was good
Stayed 2 nights in Sep 2023

10/10 Excellent

Thanh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked a suite with 5, room is big, clean, very comfortable. The sevice was exceptional as well. I highly recommend this hotel suites for anyone.
Stayed 1 night in Sep 2023

10/10 Excellent

hector

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 2 nights in Aug 2023

10/10 Excellent

Taikicia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are very helpful and friendly
Stayed 2 nights in Aug 2023

8/10 Good

Donald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Julie, Lisle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

GERALD

Disliked: Staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

Aram

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Aug 2023

10/10 Excellent

Edward

Stayed 1 night in Aug 2023

2/10 Terrible

Crystal

Disliked: Staff & service, property conditions & facilities
Staff had two other people they were checking in when we arrived and the two woman at front desk just kept sighing and sighing while checking those people in like they were bothered by being at work. When I got up to front desk, the lady was extremely rude and then just walked away from me and left the counter and the other woman had to help me who also was still just super annoyed to be there. customer service was awful.
Stayed 1 night in Aug 2023

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The suite was very clean and well stocked. The lobby and halls were also very clean. There was a long wait because only one check-in clerk on a Sat. Still all in all, we were very pleased with everything except the breakfast. The breakfast deficiencies were; coffe urn empty, no cereal and no milk or yogurt. The eggs were almost out and what was there was burned and the sausage was greasy. Get the breakfast right and this would be a great place to stay
Stayed 1 night in Aug 2023

10/10 Excellent

marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
near airport
near airport
Stayed 1 night in Jul 2023

8/10 Good

margaret

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Unexpected Experience
It turns out all the kids who slept in the king bed were bitten by bedbugs. My husband and I slept in the queen in the main room and were fine.
Stayed 1 night in Jul 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

David

Liked: Amenities, property conditions & facilities
Wouldn't change a thing
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was not friendly. We stayed here for 5 nights and every time we went to the lobby or to leave, the desk clerk and housekeepers were outside the front door smoking. The TV in the living room did not work. Tried to get it fixed 3 times but just gave up. This was a very tired, out of date hotel. Will not stay here again.
Stayed 5 nights in Jul 2023

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good experience
Stayed 1 night in Jul 2023

2/10 Terrible

Nashaly

Disliked: Staff & service
Front desk staff was super rude.
Stayed 1 night in Jul 2023

8/10 Good

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, clean and comfortable
Stayed 1 night in Jul 2023

8/10 Good

Jim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Night's Stay
Room was clean, bed was comfortable, and the hot breakfast was tasty.
Stayed 1 night in Jul 2023

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

regina

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and desk clerk helped me solve the mix up at the reservation
Stayed 2 nights in Jul 2023