All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Entry door not secure, had to lock it inside. Bathroom door knob falling off. Window didn’t close securely. Heater worked fine. Shower fine. Toilet fine.
Initially was given the keys to a room already occupied. Then, the second room we were given was unclean, found a blade above the bed, and unclean sheets.
This motel was very dirty it looked like the floors were not swept at all & the walls and ceilings were full of dirt and who knows what else. Walls are paper thin and our door looked like it was kicked in at one point and barely shut, when it did there was still a pretty big gap. The bathroom door nob was so broken you couldn’t use it. The staff were all very nice but the room itself was disgusting.
Response from Brand Experience Team on Apr 17, 2024
Hi Renyee, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6
The rooms are not renovated but updated and the small changes they made made a big difference in my most recent stay!
AIMEE
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 17, 2024
Hi Aimee, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6
We didn’t like anything about this property. Very unsettling, half of the stuff didn’t work in the room. I 10/10 would not recommend this hotel.
Allisha
Response from Nancy Y. on Apr 2, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
6/10 Okay
Rencher
Traveled with family
Mar 26, 2024
One
Rencher
Stayed 3 nights in Mar 2024
Response from Nancy Y. on Apr 2, 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6
6/10 Okay
Rencher
Traveled with family
Mar 25, 2024
I
Rencher
Stayed 5 nights in Mar 2024
Response from Nancy Y. on Apr 2, 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6
2/10 Terrible
Laron
Mar 18, 2024
Liked: Cleanliness
Laron
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on Mar 29, 2024
Hi Laron,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
Smelly room, dirty sheets..left to stay somewhere else it was so unclean.
Tia
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on Mar 26, 2024
Hi Tia,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
Great staff, perfect for a cozy stay, love the beds and great GM!! Will always be greater than the oak creek location
Zoey
Stayed 4 nights in Mar 2024
Response from Brand Experience Team on Mar 26, 2024
Hi ZoeyWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6
Response from Brand Experience Team on Mar 19, 2024
Hi Zoey, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6
10/10 Excellent
Zoey
Traveled with family and small children, Traveled with pets, Traveled with family
Response from Brand Experience Team on Mar 19, 2024
Hi Zoey, Thank you for the excellent review! We hope to see you soon.Natalie #Team6
6/10 Okay
Rencher
Mar 5, 2024
The morning manager needs to talk to her staff much better in a respectful way, cursing at the staff and screaming will not get any person to do a great job. Also she need to discuss with her staff in the office not outside in front of Motel 6 where everyone can hear her yelling and screaming at them like they are nobody.
Always a great stay, great staff and friendly and welcoming people.
Zoey
Stayed 4 nights in Feb 2024
Response from Brand Experience Team on Mar 12, 2024
Hi ZoeyWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6
10/10 Excellent
BigKae
Feb 29, 2024
Liked: Amenities
It was pretty neat an the staffs was nice ...
BigKae
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on Mar 12, 2024
Hi BigKaeThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6
Best people in the world friendly and caring staff and you will not find better people anywhere
Zoey
Stayed 4 nights in Feb 2024
Response from Nancy Y. on Mar 6, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
Always a great stay, always friendly and welcoming staff, never had a problem with the rooms we've stayed in, vending machines are always stocked with good snacks and the best GM Motel6 will ever have.
Zoey
Stayed 6 nights in Feb 2024
Response from Nancy Y. on Mar 6, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
8/10 Good
Gina
Feb 15, 2024
My dog could stay
Gina
Stayed 4 nights in Feb 2024
Response from Brand Experience Team on Feb 26, 2024
Hi Gina,Thank you for sharing your review. We are glad you enjoyed your stay! As a pet-friendly brand, our pet policy specifically states service animals and all well-behaved pets always stay free and are welcomed every visit.We hope to see you soon, Safe Travels!Lilith#Team6
Best people in the world, friendly, helpful, curtious and caring, you will not find better people anywhere else, thank you so very much for everything
Zoey
Stayed 4 nights in Feb 2024
Response from Brand Experience Team on Feb 26, 2024
Hi ZoeyWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6
10/10 Excellent
Mikieala
Feb 5, 2024
Liked: Staff & service
Mikieala
Stayed 1 night in Feb 2024
Response from Nancy Y. on Feb 14, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
Never a bad stay, always friendly and caring staff and the best General manager you can meet!
Zoey
Stayed 6 nights in Jan 2024
Response from Nancy Y. on Feb 13, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
Dirty, dangerous
Everyone is smoking ciga and weed in motel
Donghyun
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on Feb 6, 2024
Hi Donghyun,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
The place was extremely dirty including my room.I was so disappointed.
Leon
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on Jan 29, 2024
Hi Leon,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6
Always feel welcome and cared for by the staff, way better than oak creek, better rooms, more dining options, friendlier staff and a big thank you to the GM for being there for us.
Zoey
Stayed 7 nights in Dec 2023
Response from Brand Experience Team on Jan 8, 2024
Hi ZoeyWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6
Had a wonderful experience with staff, etc. Bed was a little uncomfortable but other then that no complaints. Would definitely stay again.
Charles
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on Jan 8, 2024
Hi CharlesThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6