Ratings based on 185 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
89% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lori Getaaway

Posted Jul 24, 2015
It was a nice clean room very nice get away for the evening
2 out of 5
by A verified traveler

Blah!

Posted Jul 6, 2015
Boring and old. Price was higher than hotels offering similar or better conditions.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Jun 16, 2015
Cons: shuttle service to airport for everyone not just corporate accounts
great hotel a little close to a freeway for those not used to traffic noise.
2 out of 5
by A verified traveler from Iowa

A bit outdated, and some other issues...

Posted Jun 1, 2015
Pros: The staff was friendly and helpful, and affordable overall.
Cons: Update the rooms - and the bathrooms! Redesign those showers, for goodness sake.
Location: We were 8 miles from downtown, and it was a lovely little area for a hotel. We had quick access to the interstate to get to our concert that night.
I really don't like being the person who calls a hotel "outdated" - I feel like that's pretty subjective because of individual tastes, but in this case, it was a bit of an issue. The staff was great - no issues there. Plenty of parking, too. But the room itself was a little disappointing. First, it was very cold, and hard to change the temperature. We bumped up the thermostat but it really didn't seem to do any good. We also had a Sleep Number bed which sounds great, but our remote didn't work and kept giving us an error. There was a centipede in our bathroom (which I disposed of quickly myself), and fortunately that was the only "bug" we found. However, the shower took the cake. Who puts the faucet and showerhead opposite of the shower curtain? You read that right. It's not on the end of the bug where it should be, but right along the back wall. It was...bizarre to say the least. And I'll admit, this is just me picking, but the lack of outlets was annoying. Don't look for any modern outlets on the lamps or tables in this hotel - they're still in the wall, and a majority of them are occupied. The one that wasn't, didn't work. So we had to unplug a clock and a coffee maker to charge our phones. Spring for $20 or so more bucks a night and sleep somewhere else for better amenities. We wish we would have, in retrospect.
Comment from Hotel Management
Jun 8, 2015 by Ashley, Hotel Management
Thank you for taking the time to share your feedback. Thank you also for the compliment for our great staff and lots of parking. We take pride in our “Yes I Can!” culture and do apologize that you did not receive this level of service. We take the time to listen to your constructive comments, so we can continually improve our services such as the condition of the room. We hope for another opportunity to exceed your expectations.
2 out of 5
by A verified traveler

good location, easy to find

Posted Jun 1, 2015
The over all experience was fair. the staff were friendly. My biggest concern was the cleanliness of the room. I used to work for a cleaning company and could easily determine what was not cleaned. (tub, mirror, TV had smudges, night stands weren't dusted). The bed was comfortable. Just feel it is necessary, considering the previous reviews I've seen, to pay close attention to detail while cleaning.
Comment from Hotel Management
Jun 8, 2015 by Ashley, Hotel Management
Thank you for reaching out and writing your review. Thank you also for the compliment for our friendly staff and the comfortable bed. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Radisson standards.
2 out of 5
by A verified traveler from wisconsin

Would not stay here again

Posted Jun 1, 2015
Pros: Free internet, free parking
Cons: Clean the room, put a couch in the king bed rooms, take away the mold in the shower. Let me know of the incidental hold on my credit card.
Location: Bayshore mall was very close by. But all the grocery, gas stations, pharmacies close very early!
I felt the room was unclean and the TV channels sucked. Our room felt very empty like the room was for double beds but there was only one bed in there. The elevator floor was wet and the hallways smelled. The vending machines sucked. The door on the bathroom wouldn't stay open. They need better room lighting.
Comment from Hotel Management
Jun 8, 2015 by Ashley, Hotel Management
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Radisson standards.
2 out of 5
by A verified traveler

Posted May 31, 2015
The hotel staff was kind but the mattresses that we had were very hard and the breakfast buffet was $11 and not worth it because it really was no more than a continental breakfast in terms of quality of food.
Comment from Hotel Management
Jun 8, 2015 by Ashley, Hotel Management
Thank you for taking the time to share your feedback.Thank you also for the compliment for our kind staff. We take pride in our “Yes I Can!” culture and do apologize that you did not receive this level of service. We take the time to listen to your constructive comments, so we can continually improve our services regarding the mattress and buffet breakfast. We hope for another opportunity to exceed your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Quick stop

Posted May 17, 2015
Pros: Liked the sleep # bed
Cons: Directions to the front desk I got lost
Location: right off the highway
Stayed on my way to Road America. In at 10, out at 6
3 out of 5
by A verified traveler from Milwaukee WI

Nice hotel it have a nice eating area , pool, bar.

Posted May 4, 2015
The room was very uncomfortable it was so hot in the room I couldn't sleep and the sheets had stains on them there was no action at all I had to suffer so I checked out at around 7:30 am.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Dated

Posted Apr 26, 2015 on Hotels
Nice hotel. Dated, needs maintenance to bring up to date.