Ratings based on 445 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Apr 15, 2015
Pros: Great historical location overlooking the river.
Location: Riverwalk and downtown, indoor mall. Crazy bikes hop right across the street. Great Irish Pub within a block.
Long weekend for fun, and was it ever! Plays, good eats, concerts, and great Public Market.
3 out of 5
by A verified travelerfrom iowa

Check in very long and slow

Posted Apr 12, 2015
Cons: More staffing at front desk during 3pm check in
Location: Within walking distance of BMO
1 girl working behind counter who did not appear to have much experience with check in procedure. 4 people waiting to check in. No extra help ? Went to get a drinking glass out of cupboard and all 4 were dirty. Grabbed a coffee cup and it had a hair in it. For price of room expected much more out of a Residence Inn
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Stevens Point, WI

Two thumbs up hotel in downtown Milwaukee.

Posted Apr 6, 2015
Pros: Everything -- the friendly staff, the room, the cleanliness, the fast wi-fi, the fitness room, the free breakfast, the small market in the lobby
Cons: No improvements necessary.
Location: Great location on the river in downtown Milwaukee. Lots of interesting sights in walking distance.
I stayed at the Residence for just one day for a brief getaway after being able to book it for a reasonable rate on Expedia
5 out of 5
Recommended
for Everyone
by A verified travelerfrom milwaukee, WI

Posted Apr 6, 2015
Fantastic stay, staff was very friendly and professional! Room was very nice and the price was definitely right!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago, Il

A Sweetheart Getaway

Posted Mar 15, 2015
Pros: Everything! The location was amazing and the rooms were breathtaking. We did not expect it to be as nice as it was.
Cons: Just needs a few updates to the furniture and rooms itself.
Location: Riverwalk, restaurants, and mall.
We stayed here for Valentine's Day weekend. We wanted somewhere that we could cook for one another as well as enjoy the downtown Milwaukee time. Connected to the mall and right next to the riverwalk, it was a wonderful experience. We had so much to do and see during our time there.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom chicago

Nice hotel right downtown!

Posted Feb 22, 2015
The rooms were very comfortable, big, and had everything in them. Full kitchen and great bathroom. The parking was close with heated garage. The best part TJ Max was right up stairs!
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant staff

Posted Feb 21, 2015
The staff were very pleasant and exceptionally helpful in providing recommendations on restaurants and assistance.
4 out of 5
Recommended
for Families
by A verified traveler

Fantastic hotel and central location

Posted Feb 21, 2015 on Hotels.com
Rooms are enormous and comfortable, and the staff has an excellent sense of customer service. We came down for breakfast late--food was already being put away--but the employees waited for us to get some food and even brought food we requested back out for us. Also, the hotel connects to the mall so it was nice that we did not have to go out in the cold.
5 out of 5
Recommended
for Couples
by Jamesfrom Madison, WI

Fleetwood Mac concert 2/12/2014

Posted Feb 18, 2015 on Hotels.com
We stayed in Milwaukee for a concert at the Bradley Center. I was hoping the hotel was closer to the arena because it was so cold out, but fortunately we got a ride there and back so no problem. If we had any issues at all, it was that hotel parking was kind of a hassle. There was nowhere to park outside the entrance to check-in, so we tried to park under the building for the regular guest parking, not knowing that you had to be checked in to do so. It turned out to be no problem, though, obviously it's happened before because everyone seemed to know what I needed to do and therefore everything turned out great. Very happy with the hotel and will definitely stay there again in the future!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Michigan

Great Hotel

Posted Feb 18, 2015
The suite I stayed in could not have been better. Very clean at a bargain price. Great location. Able to use the SkyWalk( an inside walkway) to access a nearby mall without having to go out into the extreme cold weather. The underground parking was a very big convenience; great recommendation from the front desk staff.