Dear RyanThank you for choosing Knickerbocker on the Lake and for taking a moment to share your five-star experience! We are thrilled to hear that you enjoyed your recent visit with us. It was a sincere pleasure to host you and we hope to welcome you back for another memorable stay in the future.

Dear Augie,Thank you for taking the time to leave a review. We apologize for any inconvenience and lack of service received, and thank you for sharing your concerns so we may improve the experience of future guests. We hope you will consider staying with us again soon.

Hi Sheila,Thefts on Kia & Hyundai vehicles have skyrocketed by over 1000% since 2020. We have a longstanding policy not to permit Hyundai and Kia vehicles in our parking lot as these vehicles seem to cause more harm than good. You indicated that you were aware of this fact, however, when you indicated after the break-in that you opted not to use the vehicle cover you brought with you and when you refused the steering wheel lock that we provide for these vehicles at check-in. Notwithstanding our prohibition on these vehicles in our parking lot, our staff initiated a one-time policy exception, allowed your vehicle into the parking lot, and watched your vehicle for nearly the entire night on our security cameras. The average Hyundai / Kia vehicle theft takes about 45 seconds, yet our staff was able to interrupt the attempted theft and prevent your vehicle from being stolen.As we discussed, I do not regret that our staff made an exception to our 'No Hyundai / Kia parking' in our overnight lot as this was the clear difference between towing home a break-in and renting another car to drive home while you wait for the police department to find your vehicle. I only regret that this event had an impact on your perception of the value of the room you enjoyed.

Dear Tracey,We're so happy to know that you had a great time with us overall and that you enjoyed our wonderful accommodations. Thank you so much for the perfect rating and we hope to see you again soon.

Dear Alton,Thank you for your feedback. We're disappointed to hear your concerns regarding your room and the value of your visit. Our team continuously strives to improve and will consider your feedback. It would be a pleasure to welcome you back and impress you with a better stay.

Dear Steven,Thank you for being our guest and sharing your feedback. While we are happy you found our accommodations to be clean and comfortable, we are sorry you weren't more impressed overall. Your feedback will be shared with the team, as we are always working to improve. We hope you'll reconsider and give us another opportunity to impress you with our lovely, historic charm.

Dear Sharon,It was a pleasure to welcome you to Knickerbocker on the Lake and we are delighted you had such a wonderful stay. Your kind comments about our spacious, clean accommodations are truly appreciated and will be shared with the team. We look forward to welcoming you back for another great visit.

Dear Michael,Thank you for taking the time to share your thoughts with us. We are glad that our high standards of cleanliness made a positive impact on your stay with us. The best compliment is that you recommend us to other guests. We look forward to welcoming you back for another great stay.

Dear Jamie,Thank you so much for choosing to stay with us at Knickerbocker on the Lake. Our goal is to provide every guest with pristine accommodations, so we're thrilled that was the case for you. The pleasure was all ours, and we hope you'll choose us again in the future.

Dear Jamie,Thank you so much for your perfect rating and kind words about our lovely hotel. Our team is always seeking new ways to improve our facilities and the services we offer our guests, so your suggestion will be shared internally for further consideration. It was a pleasure having you here, and we hope you return soon!

Dear Renee,Thank you for continuously choosing to stay with us at Knickerbocker on the Lake. Our goal is to provide every guest with a wonderful getaway, and we're thrilled to be your go-to destination in the area. It's great to read you're always able to enjoy a delicious meal at The Knick! The pleasure was all ours, and we can't wait to welcome you back.

Dear Corey,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with exceptional service, and we offer our sincere apologies if that wasn't the case during your entire visit. We can assure you that what you have described is not typical of a trip to our property. Nevertheless, your comments have been noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.

Dear Patrick,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with a wonderful experience, and we're disappointed to learn we fell short of expectations during your visit. We offer our sincere apologies for any concerns you had in your room and for any inconvenience this may have caused you. Your comments have been noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.

Dear Eric,Thank you so much for choosing to stay with us at Knickerbocker on the Lake. Our goal is to provide every guest with a wonderful experience, so we're glad you enjoyed your overall visit. However, we offer our sincere apologies for any miscommunication there was at check-in. Your comments have been noted and will be discussed with our team. Nevertheless, we trust this didn't detract too much from your trip. The pleasure was all ours, and we hope to welcome you back in the future.

Dear Caryssa,Thank you so much for highlighting our historic property and our friendly team members. We are so happy to know that you had a good time with us overall and we hope to see you again soon.

Dear Clayton,We're delighted you appreciate the historic aspects of Knickerbocker on the Lake. It's also wonderful that your room and our location added value to your stay. Your positive feedback is much appreciated, and we look forward to providing you with more enjoyable experiences in the future.

Dear Kelly,Thanks for visiting Knickerbocker on the Lake and for your feedback. We are thrilled you enjoyed your time with us on New Year's Eve! Again, we appreciate your comments and look forward to seeing you next time.

Dear Kenneth,Thank you very much for the five-star review as it's everything we always hope for all of our guests. It was our honor to have you join us at Knickerbocker on the Lake and we look forward to your next visit.

Dear Dylan,A trip to Milwaukee is bound to be a good time. However, it only gets better when you stay at Knickerbocker on the Lake. Our beautiful accommodations are full of so much history, and you'll feel right at home. Thank you so much for the perfect rating. It would be an honor to welcome you back again soon.

Dear Dylan,We're saddened to learn you did not enjoy your stay. If there are any specific concerns we can address, please let us know. We hope to see you again should you be back in the area.

Dear Janice,We always appreciate hearing from our guests, and we're glad our location worked well for your trip. Please accept our apologies, however, for any concerns about the utensils and AC. We'll look into your comments further, and we hope to see you again the next time you're in the area.

Dear King James,Thank you for sharing your experience. We're glad to hear that everything met your expectations, but we're concerned about the discomfort you faced with the bathroom temperature. We value your comfort and will look into this to ensure a more pleasant environment in all aspects of your stay. We hope to welcome you back soon for an experience that's perfect in every way.

Dear Gene,It was wonderful having you as our guest at Knickerbocker on the Lake. We're delighted that our clean accommodations, quiet atmosphere, and convenient location made for an excellent experience. That's our goal! Thank you for the positive review, and please make plans for another visit soon.

Dear Violeta,It's delightful to know that our clean, quiet accommodations were perfect for your needs. Thank you so much for the review, and we hope you'll join us again soon.

Dear Charlotte,It is our goal to reflect caring and helpful hospitality in every interaction, and it sounds like our team succeeded! Your feedback will ensure we keep up the great work at Knickerbocker on the Lake, and we look forward to seeing you again. Take care!

Dear David,Thank you for choosing Knickerbocker on the Lake and for sharing such a delightful review. We're so happy our superb location, easy check-in process, and excellent accommodations were the highlights of your stay. We greatly appreciate your five-star rating and look forward to welcoming you back in the future!

Dear Margie,Thank you for sharing your experience staying with us. Please know we want to ensure every guest receives a spotlessly clean and comfortable room and we are sorry that on this occasion we fell short. We will be communicating your concerns to our housekeeping and maintenance teams as we are always striving to improve and address any known issues. Please allow us another opportunity to provide the stellar experience we know we can deliver.

Dear Todd,Thank you for your feedback. Please accept our apologies for any confusion with your reservation as well as for any issues with the window. We'll look into your comments further, and we hope you'll consider staying with us again should you be back in the area.

Dear Susan,It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. Thank you so much for mentioning our clean, well-appointed suites and for letting us know how much our dedicated team's hospitality meant to you. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.

Dear Carl,Thank you for your review. It was a pleasure having you as our guest recently, though we regret that your stay was not as restful as you had hoped. Your feedback about our beds will be shared internally for further consideration, as we are always seeking new ways to improve. Take care, and we wish you safe travels.

Dear Rubin,Thank you for your feedback. We're glad you enjoyed our on-site dining, but it's disappointing that your room experience fell short. We understand the importance of a clean, welcoming room and will look into addressing your concerns. Your feedback is invaluable for improving our guest experience. We hope for a chance to make it right in the future.

Dear Jeremy,It was our pleasure to provide you with a clean and comfortable stay at Knickerbocker on the Lake. Thank you for highlighting some areas of opportunity, as we are committed to making each stay better than the last. We look forward to seeing you again!

Dear Mickey,Thank you for choosing Knickerbocker on the Lake! We're delighted to hear that you appreciated the history of our hotel and its great location. We look forward to welcoming you back for another five-star experience.

Dear Andrew,We apologize for the inconvenience you experienced with the foggy weather obscuring your lake view. While we cannot control the weather, we're committed to improving your experience. Please contact us so we can a complimentary stay for your next visit. Your feedback is valued, and we look forward to exceeding your expectations in the future.