Ratings based on 75 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
80% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Chicago, IL

Old, outdated hotel. No customer service

Posted Jun 25, 2015
We booked our hotel over 2 months prior to our arrival. When we attempted to check in, they did not have the room we reserved available and did nothing to compensate us for giving us a lesser room. Apparently, this hotel does not have adequate parking facilities for its guests because despite it listing overnight parking availability, they had "sold out" when we tried to check in, forcing us to park on the street where you have to move your car every 2 hours or else be ticketed (as we were). After much discussion with the hotel staff, they finally said they would honor our veteran's discount, but they never did. We will not stay here again.
3 out of 5
by A verified traveler

Location was handy, could walk from Jewish Home an

Posted Jun 22, 2015
Pros: Location
Seemed out of date. No handholds, tub slippery with no mat or non-stick. No electrical outlets by main room table.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 12, 2015
I called to ask about early check in or a hospitality room to get ready for a wedding we were attending earlier than check in. The person I spoke to responded as though she had never heard that question before. It would have been more helpful if she just said, no. A bizarre interaction.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location between downtown and the lake.

Posted Jun 2, 2015
This hotel is the last remnant of a large classical Grand Hotel - the rooms may benefit from an update.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 30, 2015
Great location. Very accommodating staff. Loved the combined modern and vintage charm.
3 out of 5
Recommended
for Everyone
by A verified traveler from milwaukee

Nice place in a great location

Posted May 25, 2015
the hotel was very nice. Old school with actual keys for the doors so be careful not to misplace them! The hotel staff was ok. The lady at check in wasn't very nice when we first for there. She trying to do too much stuff at once. Probably needed more help as this hotel is also a condo building. She had to service the residents and the guests and of course the residents won out. Overall it was a very nice hotel. Walking distance to our venue of the night. I would recommend this hotel.
2 out of 5
by A verified traveler from tx

No ac.

Posted May 24, 2015
No AC couldn't roll up windows because they were nailed Shut. Ok but not for me.
1 out of 5
by A verified traveler

Posted May 13, 2015
Old hotel. Keys may not work. Literally locked out of my room for 3 hours.
3 out of 5
Recommended
for Everyone
by A verified traveler from florida

Old hotel with old furniture

Posted May 6, 2015
Pros: Location near Lake Michigan. Very quiet.
Cons: Furnishings and carpeting, and torn blinds
Location: View lake and sightsee lake homes, also Veterans Memorial and Art Museum were close by.
Blinds were torn on kitchen and bedroom windows, furnishing were old and uninviting, rug in living room had dirty spots and needed cleaning. The lobby was elegant, very different from the shabby room interior. Hotel was cheap and had a view of the Lake and close to restaurants and the lakeshore Drive.
4 out of 5
Recommended
for Everyone
by A verified traveler from WI

Nice hotel close to the beach!

Posted Apr 30, 2015
Pros: The neighborhood is wonderful. The hotel is right across the street from the lake.
Cons: I'd like to see a small cafe or coffe shop in the hotel. There's an ideal vacant space for one.
Location: Just a mile away from Downtown, the Milwaukee Art Museum, the Discovery Center and just about everything else there is to do and see in the City.
Every room has a kitchenette. Be sure to bring some food and snacks. The only restaurant on site is the Knick for dinner. Otherwise it's a mile to the nearest restaurant, grocery store, or coffee shop. This hotel is ideal for a longer term stay in Milwaukee. Lovely neighborhood.