Classic Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets
Check availability

Reviews of The Plaza Hotel

3 out of 5
The Plaza Hotel
1007 N Cass Street, Milwaukee, WI

Reviews

8.6

Excellent

Rating 10 - Excellent. 480 out of 975 reviews" "
Rating 8 - Good. 322 out of 975 reviews" "
Rating 6 - Okay. 115 out of 975 reviews" "
Rating 4 - Poor. 47 out of 975 reviews" "
Rating 2 - Terrible. 11 out of 975 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The poperty was well maintained, the staff were extremely friendly and helpful, and the cafe had wonderful and service.
Stayed 1 night in Apr 2024

10/10 Excellent

Kim

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kyle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Niaomi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Michelle on Apr 17, 2024
Hello Niaomi, Thank you for your review.

6/10 Okay

joel

Liked: Cleanliness, property conditions & facilities
No elevators!
Stayed 1 night in Apr 2024
Response from Michelle on Apr 17, 2024
Hello Joel, thank you for your feedback, we are an older property that does not have elevators. We are always willing to help with luggage or accommodate any lower floor room requests.

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location - central to everything - restaurants, museums, bars and theatres all within walking distance. Some rooms are equipped with gas stove, microwave, refrigerator and sink and there is a very good grocery store across the back street. Will stay here again for sure!
Stayed 3 nights in Apr 2024
Response from Front Desk Associate on Apr 12, 2024
Thanks for your review, Scott! We're glad to hear you enjoyed your stay with us. We're looking forward to seeing you again!

10/10 Excellent

Francisca

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Do you feel how in house
Stayed 1 night in Mar 2024

10/10 Excellent

Ross

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Michelle on Mar 1, 2024
Hi Ross, thank you for your review.

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our home away from home!! We love this place and will always be back!!!
Stayed 1 night in Feb 2024
Response from Michelle on Feb 12, 2024
Hello Linda, thank you for your review! We look forward to welcoming you again!

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had reservations at another place that got cancelled and the Plaza took us in immediately. The front desk staff were so friendly! We had a beautifully renovated room with a kitchenette. The bed and pillows were comfortable and the bedding was lovely. The cafe downstairs never disappoints and is always tasty!
Stayed 4 nights in Jan 2024
Response from Michelle on Jan 23, 2024
Hi Lisa, thank you for your review!

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Michelle on Jan 23, 2024
Hello Tara, thank you for your review.

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Michelle on Nov 11, 2023
Hello Joshua, thank you for your review

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, room comfort
Another great stay....
I've enjoyed staying at The Plaza over several years when visiting Milwaukee. It is within easy walking distance to several restaurants and places of interest.
Stayed 2 nights in Oct 2023
Response from Michelle on Nov 7, 2023
Hi Michael, thank you for staying with us! We look forward to welcoming you again!

8/10 Good

Cassie

Stayed 1 night in Oct 2023
Response from Michelle on Nov 23, 2023
Thank you for your review!

10/10 Excellent

Amanda

Stayed 1 night in Oct 2023
Response from Michelle on Nov 13, 2023
Hi Amanda, thank you for your review!

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is tucked away in a walkable residential area and we had no problem parking on the street. The building made us feel like we were visiting a European city rather than being in the states. Our room was clean and updated. We had a great breakfast downstairs in the cafe and the waitsraff were amazing. We are regular visitors to Milwaukee and this hotel will definitely be added to the top of our list of favorite hotels to stay at
Stayed 1 night in Oct 2023
Response from Michelle on Oct 25, 2023
Hello David, thank you for your review!

10/10 Excellent

JOHN

Business traveler
Liked: Cleanliness, property conditions & facilities
The building had a really cool retro urban vibe and the updated room was spacious, clean and comfortable. I didn't see an elevator, so if you are troubled by stairs, consider that when choosing rooms.
Stayed 1 night in Oct 2023
Response from Michelle on Oct 25, 2023
Hi John, thank you for your review!

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Really nice rooms and a unique stay. Can be a little noisy and I am pretty sure doesn’t actually have central air (just had a radiator and a fan in my room) but the windows could be opened so it was fine. A little noisy, but I think old buildings just have thin walls. Otherwise, it’s in a good part of town close to so many things and I would stay here again.
Stayed 1 night in Oct 2023
Response from Michelle on Oct 25, 2023
Hello Kathryn, thank you for your review.

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay!!! This will be our go to place whenever we come to Milwaukee! Cafe at The Plaza has excellent breakfast!!!!
Stayed 1 night in Oct 2023
Response from Carrie on Oct 15, 2023
Thank you for the review! We are glad to hear you had a wonderful time staying with us. We are looking forward to hearing from you again.

10/10 Excellent

Lindsey, Omaha

Stayed 1 night in Oct 2023
Response from Michelle on Nov 7, 2023
Hello Lindsey, thank you for your review.

10/10 Excellent

Min

Stayed 1 night in Oct 2023
Response from Michelle on Nov 7, 2023
Hello Min, thank you for your review.

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely old hotel with clean, comfortable, updated rooms and an excellent cafe for breakfast. Manager was very helpful.
Stayed 1 night in Oct 2023
Response from Michelle on Oct 15, 2023
Hello Melissa, thank you for your review.

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, room comfort
Charm and hospitality abound!
The Plaza Hotel was such a great getaway location. It was conveniently located to everything we needed, and The Hop had a stop just a couple of blocks away. Breakfast was spectacular with a good mix of visitors and locals who just like the food and atmosphere. The decor was charming yet updated with all the modern conveniences.
Stayed 2 nights in Oct 2023
Response from Carrie on Oct 13, 2023
Thank you for the review! We are happy to hear you enjoyed your stay here with us at the hotel! We hope to hear from you again in the near future.

10/10 Excellent

Tanya

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from Michelle on Oct 15, 2023
Hello Tanya, thank you for your review.

10/10 Excellent

John

Liked: Cleanliness, room comfort
Excellent historic hotel, ideally located
The Plaza Hotel is right in the heart of Milwaukee with lots to do. It is a beautiful, historic old hotel that is extremely well kept. We will definitely stay here again. A great bargain for the price.
Stayed 1 night in Oct 2023
Response from Carrie on Oct 12, 2023
Thank you for your review! We are glad to hear you had an amazing experience here at The Plaza. We look forward to hearing from you again in the near future!

10/10 Excellent

Tara

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from Michelle on Oct 15, 2023
Hello Tara, thank you for your review.

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Great older property with total renew. Wonderful breakfast.
Stayed 1 night in Oct 2023
Response from Michelle on Oct 9, 2023
Hello John, Thank you for your review.

10/10 Excellent

David, Chesterfield

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay! Great breakfast! Only issue was you have to take stairs.
Stayed 2 nights in Sep 2023
Response from Michelle on Oct 15, 2023
Hello David, thank you for the review and feedback.

10/10 Excellent

David, Chesterfield

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very quaint, but room was updated very nicely
Stayed 1 night in Oct 2023
Response from Michelle on Oct 4, 2023
Hello David, thank you for your review!

10/10 Excellent

Scott

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property and cost effective. Staff was amazing. Would recommend to anyone staying downtown Milwaukee
Stayed 1 night in Sep 2023
Response from Michelle on Oct 4, 2023
Hello Scott, thank you for your review.

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Classic apartment hotel with lovely rooms at a great location. On site cafe was wonderful.
Stayed 2 nights in Sep 2023
Response from Michelle on Oct 4, 2023
Hello, thank you for your review.

10/10 Excellent

Kim

Traveled with family
So much character! It was vintage charm. Very clean and the staff was welcoming. We had breakfast there also and it was great! I suggest trying the poppyseed pancake with homemade sauce topping!!
Stayed 1 night in Sep 2023
Response from Michelle on Sep 24, 2023
Hi Kim, thank you for your review. We are a big fan of the pancakes too!

10/10 Excellent

Darwin

Liked: Cleanliness, amenities, property conditions & facilities
I liked the ambiance of the hotel. It's an older hotel but very quiet and spacious. They have an excellent restaurant. The only thing I didn't like was the short toilet. I felt like I was sitting on the floor. The toilet was also crammed between the sink and wall.
Stayed 1 night in Sep 2023
Response from Michelle on Sep 12, 2023
Hello Darwin, thank you for your feedback. We are constantly making improvements to the hotel and this allows us to know where to pay special attention to.

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Michelle on Sep 11, 2023
Hello, thank yo for your review!

10/10 Excellent

Sharon

Business traveler
Liked: Cleanliness, room comfort
Art Deco Style
What a lovely hotel. Art Deco style. Nice, modern kitchen. Safe area and really nice restaurant for breakfast and lunch. Walk down the street for dinner and dessert at Buckly's. I will stay here again.
Stayed 2 nights in Sep 2023
Response from Michelle on Sep 6, 2023
Hello Sharon, Thank you for your review! We look forward to welcoming you again!

10/10 Excellent

Jim

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I really enjoyed our overnight stay at the Plaza Hotel. Nice room on the ground floor near the front desk and front door. Excellent location in a fun and quiet neighborhood. Excellent front desk staff. After check-in, we asked their recommendation for a nice restaurant within walking distance, and they recommended The Knick. Great Choice. After dinner, we walked around the neighborhood and felt completely safe. The next morning, we had to check out at 4 am in order to catch the 6 am ferry boat to Muskegon. Checkout was flawless and swift. We really recommend the Plaza Hotel and it will be our first choice the next time we stay in Milwaukee.
Stayed 1 night in Aug 2023
Response from Michelle on Aug 30, 2023
Hello Jim, thank you for your review. Hopefully next time you are in town you'll be able to sleep in a little later!

8/10 Good

Jennifer

Stayed 1 night in Aug 2023
Response from Michelle on Sep 1, 2023
Hi Jennifer, thank you for your review, if there is anything we can improve upon please feel free to reach out.

10/10 Excellent

Melinda

Traveled with group
Liked: Cleanliness, property conditions & facilities
Was very charming
Stayed 1 night in Aug 2023
Response from Michelle on Sep 4, 2023
Hello Melinda, Thank you for your review.

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, room comfort
Old Style Can Be Charming
Nice stay. Staff is friendly. Building is old and the décor goes with the oldness which is fun but can be inconvenient in a modern world. For example, the bathroom is really small and the sink is just a sink bowl. A mirror with small shelves behind it is all there is to hold toiletries. I kept my toiletries in their carry bag on the toilet when I cleaned up in the mornings. The most important thing to know (and it's on their website) is there are no elevators in the building. Small marble steps (a little slippery with the wrong shoes) are how you get your luggage and yourself up and down to your room. There are 4 floors. I didn't realize that when I booked my reservation and my wife had real problems going up and down the stairs. If you stay and have issues with the stairs, be sure you ask for a 1st floor room. The staff is really nice and helpful and staying in an old room & hotel was a fun experience so I really have no regrets staying there.
Stayed 4 nights in Aug 2023
Response from Michelle on Sep 4, 2023
Hello Joseph, thank you for your review. Hopefully we can welcome you back in the future! On the first floor of course.

10/10 Excellent

Starlyn

Liked: Cleanliness, property conditions & facilities
Staying at the Plaza Hotel was more than a hotel stay, it was an experience! From their use of real keys to the stone floors, the Plaza Hotel makes you feel like you're stepping back in time with a vintage experience. Wake up to enjoy a decadent meal at the Cafe Plaza. Ask the chef to surprise you with whatever he feels like making, and you will not be disappointed! You will leave satisfied and ready to explore the town.
Stayed 1 night in Aug 2023
Response from Michelle on Sep 11, 2023
Hello, Thank you for your review! We are so glad you enjoyed the hotel and café!

10/10 Excellent

Kim

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023
Response from Michelle on Aug 28, 2023
Hi Kim, Thank you for your review!

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, extremely clean with fresh decor but old world charm. We stayed in the deluxe king room and thought it was perfect. We were able to walk to Irish Fest (about 1 mile) and returned around 11pm and felt perfectly safe walking back!! We’ll definitely stay here again!!!
Stayed 1 night in Aug 2023
Response from Michelle on Aug 22, 2023
Hello, thank you for your review. We look forward to welcoming you again!

10/10 Excellent

Dave

Stayed 1 night in Aug 2023
Response from Michelle on Sep 11, 2023
Hello, Thank you for your review!

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023
Response from Michelle on Aug 22, 2023
Hello, thank you for your review.

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Charming hotel with adorable original 1920s and '30s touches to the decor. Wonderful restaurant.
Stayed 1 night in Aug 2023
Response from Michelle on Aug 22, 2023
Hello, Thank you for your review! We look forward to welcoming you again!

10/10 Excellent

Veretta

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I’ve always enjoyed staying here, parked in the parking lot behind where the dumpsters are. Lots of trash on the ground. But it’s still a cool place to stay.
Stayed 1 night in Aug 2023
Response from Michelle on Aug 22, 2023
Hello, Thank you for your review. We look forward to welcoming you again soon!

10/10 Excellent

Paula

Liked: Cleanliness, room comfort
A cool hotel with a vintage feel
This is a cool hotel that captures the feel of the 1920s. While my room was not ultra modern, it was very clean and comfortable, and the kitchen had everything that I needed. I was in town for triathlons and needed to make my own food for races, so it was perfect. Races were just a few blocks away so I could park and walk everywhere. Super convenient location. I highly recommend staying at The Plaza Hotel.
Stayed 4 nights in Aug 2023
Response from Michelle on Aug 22, 2023
Hi Paula, Thank you for your review, we hope to welcome you again next year for the triathlon.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Plaza funp
The hotel is old but is great condition.
Stayed 1 night in Aug 2023
Response from Michelle on Aug 30, 2023
Hello, Thank you for your review.

10/10 Excellent

Malinda

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Michelle on Aug 14, 2023
Hi Malinda, Thank you for your review.

8/10 Good

Tom

Stayed 1 night in Aug 2023
Response from Michelle on Sep 1, 2023
Hi Tom, thank you for your review, if there is anything we can improve upon please feel free to reach out.