Lobby

Reviews of Baymont by Wyndham Bloomington MSP Airport

2.5 out of 5
Baymont by Wyndham Bloomington MSP Airport
1200 E 78th St, Richfield, MN

Reviews

7.6

Good

Rating 10 - Excellent. 531 out of 1492 reviews" "
Rating 8 - Good. 420 out of 1492 reviews" "
Rating 6 - Okay. 255 out of 1492 reviews" "
Rating 4 - Poor. 150 out of 1492 reviews" "
Rating 2 - Terrible. 136 out of 1492 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

mike

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for. Very basic but has all you need with adequate breakfast.
Stayed 1 night in Apr 2024

6/10 Okay

Shanna

Traveled with family
Liked: Cleanliness, staff & service
No coffee makers in the rooms? Really? Even went to the desk to ask for one. Said room service would bring it. 1 hr later? None! Back to desk to be informed they don’t have them in the rooms. That is unheard of.No liners in the trash cans. I’m OCD so that is gross. Just not the cleanest stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Amaya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean in the hotel itself. Our room was clean when we walked in. Having the free breakfast options was very nice. The location is super convenient especially if you want to go to MOA.
Stayed 5 nights in Apr 2024
Response from General Manager on Apr 24, 2024
Dear Amaya,Thank you for allowing Baymont Inn & Suites Bloomington MSP Airport to host your recent visit. We're delighted to hear you had an enjoyable stay and that you appreciated our clean accommodations and convenient location, as well as the opportunity to try our delicious breakfast selection. We're grateful for your positive rating, and we hope to welcome you back the next time you're in the area.The Team at Baymont by Wyndham

4/10 Poor

Amy

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
The only good thing about this hotel was the price and being by the airport. Beds weren't very comfortable, half of the lamps and tv were unplugged. No microwave or mini fridge in room "continental breakfast" was a waffle maker and some toast with butter. Elevator was also kinda shifty and could see parts of it were held together by tape. I'd spend a bit extra and go somewhere else.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 24, 2024
Dear Amy,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel's location and pricing favorable. However, we're disappointed to learn about the issues you encountered during your stay. We apologize for any inconvenience caused and assure you that we are addressing these concerns to improve our offerings. We appreciate your valuable feedback and hope to have the opportunity to better serve you in the future.The Team at Baymont by Wyndham

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price
Stayed 1 night in Apr 2024
Response from General Manager on Apr 23, 2024
Dear Daniel, Thank you for taking the time to leave us your positive feedback, we greatly appreciate it. We are happy to hear that you found our hotel to offer good value for your stay. We hope you will choose us again for future travel. The Team at Baymont by Wyndham

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just had a good experience with no issues or problems
Stayed 1 night in Apr 2024
Response from General Manager on Apr 23, 2024
Dear Megan,Thank you for your short but sweet five-star review. We are delighted you enjoyed your time at Baymont Inn & Suites Bloomington MSP Airport and look forward to welcoming you back again soon.The Team at Baymont by Wyndham

6/10 Okay

mary

Disliked: Amenities, property conditions & facilities
Limited breakfast options (no meat or egg)
Stayed 1 night in Apr 2024
Response from General Manager on Apr 22, 2024
Dear Mary,Thank you for taking the time to leave a review. We'll use your feedback to help us improve the experience of future visits, and we hope you'll consider staying with us again soon.The Team at Baymont by Wyndham

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Apr 2024
Response from General Manager on Apr 21, 2024
Dear David,Thank you so much for taking the time to share your thoughts with us. We take great pride in providing our guests with exemplary service and impeccable facilities, so we are pleased that this was reflected in your experience. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.The Team at Baymont by Wyndham

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms and convenient location definitely recommend
Stayed 1 night in Apr 2024
Response from General Manager on Apr 21, 2024
Dear Andrew,Our goal is to make sure we always have high marks on the three "C's" that are so important to all of our guests: clean accommodations, convenient location, and courteous service. We are thrilled to know you were impressed with all we have to offer, and we hope to welcome you back to Baymont Inn & Suites Bloomington MSP Airport the next time you're in the area.The Team at Baymont by Wyndham

10/10 Excellent

Sherri, Superior

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Lori

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was nice.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 24, 2024
Dear Lori,We're so happy to know that our prime location was perfect for your needs! Thank you so much for the perfect rating and we hope to see you again soon. The Team at Baymont by Wyndham

6/10 Okay

Gagan

Disliked: Cleanliness, property conditions & facilities
The place smells like chlorine and is very humid. It’s good if you are just staying for the night on the way but wouldn’t book it for vacation.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 19, 2024
Dear Gagan,We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any unpleasant odor during your visit. Our housekeeping team will be sure to make improvements where necessary. Thank you, and we hope you'll give us another chance in the future. The Team at Baymont by Wyndham

8/10 Good

Alan

Liked: Staff & service, property conditions & facilities
Convenient
Stayed 1 night in Apr 2024
Response from General Manager on Apr 19, 2024
Thank you for staying with us at Baymont Inn & Suites Bloomington MSP Airport. It was a pleasure hosting you.The Team at Baymont by Wyndham

8/10 Good

Cathy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
You could tell they had remodeled the room i rented. The tiling in the bathroom was nice. The room was clean and the price was very resonable. Close to airport. Very convenient.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 19, 2024
Dear Cathy,Thank you for choosing to stay at Baymont Inn & Suites Bloomington MSP Airport. We strive to deliver a pleasant experience with our clean accommodations and convenient location near the airport. Next time you're in Richfield, you can count on us again for the value you deserve.The Team at Baymont by Wyndham

8/10 Good

SHEILA

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great service.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 17, 2024
Dear Sheila,We appreciate you reviewing your stay at Baymont Inn & Suites Bloomington MSP Airport. It was our pleasure to provide you with attentive service! Please join us again next time you're in town. The Team at Baymont by Wyndham

8/10 Good

Ryan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Not a secret this isnt a 5 star kind of place, but for the price and location i wouldnt hesitate to stay here again.
Stayed 4 nights in Apr 2024
Response from General Manager on Apr 17, 2024
Dear Ryan, Thank you for staying at Baymont Inn & Suites Bloomington MSP Airport. It was our pleasure to provide you with a comfortable and welcoming place to rest during your travels. We hope that you consider staying with us again.The Team at Baymont by Wyndham

8/10 Good

George

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Close to many options as you are next to highway.
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 16, 2024
Dear George,It was a pleasure hosting you while you were in town. We're glad our location worked well for your trip and that your overall stay was pleasant. The next time you're in the area, please come see us again.The Team at Baymont by Wyndham

8/10 Good

Amanda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good with our stay. The room was nice and clean but pool area could have been slightly cleaned better. The breakfast was alright and like many others have said nothing hearty in the breakfast area all sweets. Our first night was extremely nice and quiet and the second we had nonstop door slamming for a little over an hour from 1-2am thankfully that didn't wake anyone up besides me. Love that we were able to open the window to get fresh air. We'd definitely stay again. One down fall was after a day out we came back and the kids got to the door before us and they were able to open the door and get right in without us being close with a key. That definitely didn't sit right but nothing was messed with or missing.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 15, 2024
Dear Amanda,Thank you for taking a moment to leave a review. We are pleased you had an enjoyable overall experience, and we appreciate you mentioning our impeccable accommodations. Your feedback about our breakfast offerings and the pool will be shared internally to ensure our high standards are met and any opportunity for improvement is seized. Additionally, we'll be sure to let maintenance know of your concerns with the door so any necessary adjustments or repairs are made promptly. It was a pleasure having you here, and we hope you return in the future.The Team at Baymont by Wyndham

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a excellent stay on 4/8/24. I checked in really late 10pm.no problem . Check in was really easy . The guy at the front desk was very professional & helpful. He also offered to call a taxi for 5am for pick up to the airport. The Hotel was very clean,quiet, and very safe. Breakfast is offered at 7am . Although I had to checkout at 5am. The guy at the desk had coffee made with a smile. Thank you for good services and a employee who cares
Stayed 1 night in Apr 2024
Response from General Manager on Apr 11, 2024
Dear Jeff, Thank you for choosing our hotel and sharing your experience. We're delighted you had an excellent stay and appreciated our team's assistance. Your satisfaction means a lot to us, and we hope to welcome you back soon.The Team at Baymont by Wyndham

10/10 Excellent

Kesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the comforts of my room,my stay was very pleasant w jucuzzi in room,and amenities. Friendly staff
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 11, 2024
Dear Kesha,We're thrilled to hear your stay was pleasant, enhanced by the comfort of your room and its hot tub. It's also great to know our friendly team contributed positively to your experience. Thank you for choosing us, and we look forward to welcoming you back for another enjoyable visit.The Team at Baymont by Wyndham

10/10 Excellent

Carmen

Stayed 1 night in Apr 2024

10/10 Excellent

Bryan

Stayed 1 night in Mar 2024

10/10 Excellent

Martina

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Jane

Traveled with group
We spent less than 8 hrs there…it was fine.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 8, 2024
Dear Jane,Thank you for being our guest and sharing your review. We are happy you enjoyed your short stay and look forward to welcoming you back for a longer visit in the future.The Team at Baymont by Wyndham

6/10 Okay

IkeepIt

The room was OK, No microwave or fridge in the room. The breakfast included waffles, toast, bagels to low calorie, low sugar, cereals, coffee, apples, apple juice, orange juice… Was pretty inexpensive, but it was the average price in the area. I would definitely check other locations
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 8, 2024
Thank you for staying with us and taking the time to share your thoughts. We're glad you appreciated the included breakfast, and we value your feedback about the in-room amenities. If your travels bring you back to the area, please come see us again.The Team at Baymont by Wyndham

8/10 Good

Jeffery

Stayed 2 nights in Mar 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Riikka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Scotty

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a peaceful stay
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 4, 2024
Dear Scotty,Thank you! We know there's nothing better than a comfortable, peaceful stay, so we are delighted you were impressed. We look forward to welcoming you back to Baymont Inn & Suites Bloomington MSP Airport for another great five-star experience.The Team at Baymont by Wyndham

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Feb 2024
Response from General Manager on Apr 4, 2024
Dear Alejandro,Thank you for being our guest and sharing your kind five-star review. We are delighted you enjoyed your stay and look forward to welcoming you back to Baymont Inn & Suites Bloomington MSP Airport again soon.The Team at Baymont by Wyndham

4/10 Poor

Roger

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Close to mall of america, but no internet, no breakfast (tho web site said breakfast), only two waffle makers and one didnt work, nothing else. Shower driped constant, couldnt stop it. Checked out. Wouldnt recommend. Front desk employee had such an accent hard to understand as he tried to get internet to work. Never did.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 4, 2024
Dear Roger,We're saddened to learn you did not enjoy your stay despite our convenient location. Please accept our apologies for any disappointment with the breakfast and service as well as for any issues with the internet. We'll look into your comments further, and we hope you'll consider staying with us again should you be back in the area.The Team at Baymont by Wyndham

6/10 Okay

ASHLEY

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Caryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for everything we wanted to do.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 4, 2024
Dear Caryn,Thank you for taking the time to leave a review. We're glad to hear you enjoyed our stay and we hope you'll visit us again soon.The Team at Baymont by Wyndham

10/10 Excellent

Rodney

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

April

Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and very clean.
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 1, 2024
Dear Michelle,Many thanks for taking the time to share your experience with us! We take great pride in providing our guests with exceptional service and impeccable facilities, so we are pleased that this was reflected in your experience. It was a pleasure having you here, and we hope you return the next time you're in the area!The Team at Baymont by Wyndham

8/10 Good

Jasper

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Work on your English skills and attitude night shift need more money or need a new job
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 1, 2024
Dear Jasper,Thank you for your candid feedback. We regret to hear about your experience and apologize for any inconvenience. We strive to maintain high standards in communication and service, and we'll address this matter promptly. The Team at Baymont by Wyndham

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the pool hours and friendly staff. The continental breakfast didn’t have much to choose from, but we were happy with our stay overall.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 1, 2024
Dear Melissa,Thank you for choosing Baymont Inn & Suites Bloomington MSP Airport and sharing your review. While we are sorry breakfast didn't quite meet your expectations, we are happy you enjoyed our friendly staff, great pool, and your stay overall. We look forward to welcoming you back for another enjoyable visit.The Team at Baymont by Wyndham

10/10 Excellent

Cara

Traveled with family
The front desk was super kind. He helped us figure out the bus system and recommend fun family activities for the week.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 28, 2024
Dear Cara,We're delighted to hear that our front desk staff provided excellent assistance during your stay and was able to offer recommendations helpful for your family activities. We look forward to welcoming you back for another enjoyable stay.The Team at Baymont by Wyndham

10/10 Excellent

Jeanpierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Diane, King Salmon

Traveled with family
Liked: Staff & service
Very near the airport. Plenty of parking. Quiet halls & lobby. Older building, renovated. Could have been cleaner (large dust bunnies on ceiling) (hair visible in the sink) (tub & shower drain not clean) Dresser drawers wouldn't stay shut. Smoke detector not fastened to the wall. Continental Breakfast was skimpy.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 28, 2024
Dear Diane,Thank you for choosing to stay with us at Baymont Inn & Suites Bloomington MSP Airport. While we're glad our convenient location and peaceful atmosphere were some of the highlights of your trip, we're disappointed to learn there were aspects where we fell short of expectations. Our goal is to provide every guest with pristine accommodations, and we offer our sincere apologies if your room was anything short of immaculate. Your comments have been duly noted and will be discussed with our team. Hopefully, this didn't detract too much from your overall experience. The pleasure was all ours, and we hope you'll give us another chance to impress you in the future.The Team at Baymont by Wyndham

8/10 Good

Harish

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and they serve continental breakfast and serve coffee and tea for 24 hours. Staff was very kind and helpful. They have microwave at the breakfast area.. it would be great if they have refrigerator also as they don’t have microwave and refrigerator in rooms
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 28, 2024
Dear Harish,Your positive rating of Baymont Inn & Suites Bloomington MSP Airport is much appreciated! Although having an in-room microwave and mini-fridge would have been handy, we're delighted you enjoyed our warm hospitality, clean accommodations, and complimentary breakfast. Thank you for your thoughtful compliments and we hope you'll return.The Team at Baymont by Wyndham

4/10 Poor

Alicia

Stayed 1 night in Mar 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Natascha

Liked: Cleanliness
Issue did not have shuttle service which would have been a real perk. There were broken lamp shades in both rooms we stayed in and there were dye marks in the bathtub. Vending machine was out of order and the breakfast was sparse with just toast, waffles and cereal as options and only apples as fruit offered.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 27, 2024
Dear Natascha,Thank you for sharing your concerns about our amenities, including breakfast. Please be assured that we are dedicated to improving our amenities and services to offer a more comprehensive experience to our guests. We hope to have the opportunity to welcome you back for a more satisfying stay.The Team at Baymont by Wyndham

8/10 Good

Alan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, clean and quiet stay
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 26, 2024
Dear Alan,Thank you for taking a moment to share your experience at Baymont Inn & Suites Bloomington MSP Airport. We are proud to deliver great value to our guests, so we are delighted that you found your experience to be well-priced. Receiving recognition for our high standards of cleanliness and peaceful atmosphere is always appreciated as well. It was a pleasure having you here, and we hope you will visit us again soon!The Team at Baymont by Wyndham

8/10 Good

Lola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact it was close to airport and mall of America
Stayed 1 night in Mar 2024
Response from General Manager on Mar 25, 2024
Dear Lola,It's always a pleasure hearing from our guests. We're glad our location was ideal for your trip, and we invite you to stay with us again should you be back in the area.The Team at Baymont by Wyndham

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities
Comfy enough for a quick one night stay but the hotel itself is pretty run down. Stains found on duvet blanket.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 25, 2024
Dear Michelle,Thank you for taking a moment to share your honest thoughts. While we're pleased you were comfortable during your stay, we regret that you were not fully satisfied with your experience. The issues you raise are important to us, and we hope you accept our apologies for any concerns about the condition of the property. Your feedback helps us improve, and we'll pass your comments along to the appropriate team members. It was a pleasure having you here, and we hope to welcome you back in the future for a seamless visit worthy of a perfect rating.The Team at Baymont by Wyndham