Ratings based on 667 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
86% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Apr 7, 2015
Pros: Great Wifi
Cons: Update, remodel. Air fresher.
Older room style-which makes it feel less inviting. Odor when you enter room not pleasing. Been smoked in,Yet no smoking room. Been in other AmericInns and they are updated.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Minnesot

Nice hotel close to airport

Posted Apr 2, 2015
We found the hotel to be Clean, convenient, and in great condition. The pool was spacious, clean, warm temperature, and kept up. Staff was kind, and check in was quuck and easy. Rooms were clean, but have more comfortable beds and pillows. Overall, haf a good experience, would return.
2 out of 5
by A verified traveler

Very outdated!

Posted Apr 2, 2015
The bathroom was extremely small. The light switches turned off the TV so it couldn't work unless lights were on. Breakfast was slim pickings. Apple juice was watered down. Staff didn't understand English very well.
4 out of 5
Recommended
for Families
by A verified traveler

Mall of America

Posted Apr 1, 2015
Location: Minneapolis Zoo, Mall of America, Childrens Museum
The check in was lovely. The clerk was taking care of another guest and he took the time to say that he would be right with me. He was very pleasant and made sure that I did not have any unanswered questions. The room was clean and quiet. The pool area was great. The breakfast area was well stocked and enough room to sit.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom wisconsin

Affordable close to the mall of America

Posted Mar 31, 2015
Affordable price close to the mall of America and other attractions
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 30, 2015
Check in person not very friendly, maybe having a bad day.
2 out of 5
by A verified traveler

Posted Mar 29, 2015
Room air conditioning unit didn't work- Shuttle to airport/leaving car was expensive and we didn't wait for hotel taxi home from airport because they had to call in a cab company that wasn't already at the airport. Would have been better to just have a cab voucher we could have given any company.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Fargo, ND

Clean, disinfected, smelled good and classy décor

Posted Mar 27, 2015
Pros: See above
Cons: See above
Location: Liked having SuperTarget near by; other than that, didn't spend much time in the area.
But disappointed in the fact that the Jacuzzi didn't work, despite that I spent $10 more a night on it. When I talked to the manager, she wouldn't do anything about it because she said I'd already gotten a really low discount through a third party website I didn't even remember booking through (she said Americinn's website automatically redirects but I never noticed). And I did pay $90; she said that the normal rate was $100-110. I wouldn't call my rate really low. They should have realized the Jacuzzi wasn't working and informed me upon check-in. Bonuses: a decent, full-sized breakfast (although I probably could have gotten one out for cheap), a decent, quiet area easy to get around in and no other guests at the motel making noise.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Wisconsin

Decent location and stay

Posted Mar 25, 2015
Location was good. Rooms can use a little updating at some point soon. The bed was comfortable and the hall/other rooms were quiet at night :) You could hear some traffic noise from the hwy but nothing most people can't sleep through. Staff were nice. Breakfast was fine. Felt safe. For the price and short stay, I would go back.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Appleton Wi

Vacation

Posted Mar 23, 2015
Awesome! Cleanest hotel I have ever stayed in! Great pool and spa tub. Great location. Close to Mall of America.