Free daily buffet breakfast
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Reviews of Comfort Inn & Suites

2.5 out of 5
Comfort Inn & Suites
511 S Marschall Rd, Shakopee, MN

Reviews

8.2

Very Good

Rating 10 - Excellent. 348 out of 786 reviews" "
Rating 8 - Good. 262 out of 786 reviews" "
Rating 6 - Okay. 83 out of 786 reviews" "
Rating 4 - Poor. 54 out of 786 reviews" "
Rating 2 - Terrible. 39 out of 786 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Tammi

Business traveler, Traveled with pets
Disliked: Cleanliness
Smoking and pot in hall way. Rooms lack luster in cleaning. Bedding dingy
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 7, 2024
Dear Tammi,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

6/10 Okay

Rebecca

Traveled with family and small children
Hot tub was closed and the pool area was very cold.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 24, 2024
Dear Rebecca,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

6/10 Okay

Jeff

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 25, 2024
Dear Jeff,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

8/10 Good

Renata

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot was dark and the breakfast wasn’t the best otherwise, the staff and room was fine.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 22, 2024
Dear Renata,We are delighted that you decided to stay with us at Comfort Inn & Suites during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

8/10 Good

Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Strange area
Stayed 1 night in Mar 2024
Response from General Manager on Mar 18, 2024
Dear Carmen,Thank you for staying with us at Comfort Inn & Suites and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 19, 2024
Dear Rebecca,We loved having you stay with us at Comfort Inn & Suite. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

4/10 Poor

Janelle

Traveled with family
Liked: Cleanliness
We were sad to see the hot tub was out of order. We didnt know until I asked the fromt desk where the pool/hot tub was. We could hear the people snoring next door and there was a lot of door slamming and people Talking in hallway loudly up until midnight.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 17, 2024
Dear Janelle,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

6/10 Okay

Cole

Stayed 1 night in Mar 2024
Response from General Manager on Mar 17, 2024
Dear Cole,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

8/10 Good

Kari

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice, affordable place to stay. The breakfast has the basics that you need.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 6, 2024
Dear Kari,It was great to have you staying with us at Comfort Inn & Suites and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice quiet room
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 22, 2024
Dear Brenda,Thank you for choosing us at Comfort Inn & Suites during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were great. Very nice. The place seemed clean. Check in and out was easy and quick. I was not notified the hot tub was not working when checking in though which ruined my stay. I was really looking forward to the hot tub. Checked in, got my swim suit on walked to the hot tub to then find out it was not working
Stayed 1 night in Feb 2024
Response from General Manager on Feb 20, 2024
Dear Nicholas,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Excellent

Areefa

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from General Manager on Feb 17, 2024
Dear Areefa,Thank you for staying with us at Comfort Inn & Suites and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly check in.
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 30, 2024
Dear Richard,We loved having you stay with us at Comfort Inn & Suites. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Continental breakfast needs more variety of choices, fruit, yogurt, etc. Don’t understand why biscuits & gravy is served-not a recognized favorite by majority. Bathroom floor needs updating.
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 21, 2024
Dear Sharon,We loved having you stay with us at Comfort Inn & Suites. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

6/10 Okay

Greg

Liked: Staff & service
Stayed 3 nights in Jan 2024
Response from General Manager on Jan 17, 2024
Dear Greg,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

8/10 Good

Orondi, Mankato

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on Jan 9, 2024
Dear Orondi,We loved having you stay with us at Comfort Inn & Suites. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on Jan 8, 2024
Dear Thomas,Thank you for staying with us at Comfort Inn & Suites and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

4/10 Poor

Roger

Disliked: Cleanliness, property conditions & facilities
Carpet looked old and dirty in common areas. Bathroom tub was gross and unclean...water in tub came out brown before clearing up! Questionable in regards to feeling safe there.
Stayed 1 night in Dec 2023
Response from General Manager on Jan 2, 2024
Dear Roger,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

4/10 Poor

LaVerne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from General Manager on Dec 28, 2023
Dear LaVerne,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

2/10 Terrible

David

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
dont stay here if u have A T T for phone service because it doesnt work in the buildng for text , calls etc etc front desk says they dont know why if your on business absolutely not the hotel for u .. terrible experience
Stayed 2 nights in Dec 2023
Response from General Manager on Dec 19, 2023
Dear David,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from General Manager on Dec 17, 2023
Dear Guest,We loved having you stay with us at Comfort Inn & Suites. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

8/10 Good

Ariel

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were nice and helpful but the hottub didn't work correctly and the room i was shown i was getting was not the room i got but over all pretty good place
Stayed 3 nights in Dec 2023
Response from General Manager on Dec 14, 2023
Dear Ariel,Thank you for choosing us at Comfort Inn & Suites during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 Excellent

Sheri, Birmingham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on Dec 14, 2023
Dear Sheri,Thank you for choosing us at Comfort Inn & Suites during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

8/10 Good

Candace

Stayed 1 night in Dec 2023
Response from General Manager on Dec 14, 2023
Dear Candace,Thank you for choosing us at Comfort Inn & Suites during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from General Manager on Dec 14, 2023
Dear Joshua,Thank you for choosing us at Comfort Inn & Suites during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on Dec 14, 2023
Dear Marilyn,Thank you for choosing us at Comfort Inn & Suites during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

6/10 Okay

Wendy

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from General Manager on Dec 4, 2023
Dear Wendy,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Excellent

Russell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
friendly, helpful staff. great stay
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 28, 2023
Dear Russell,We loved having you stay with us at Comfort Inn & Suites. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

2/10 Terrible

Nate

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had an unsatisfactory experience here. The customer service was poor, with staff displaying a lack of attentiveness and courtesy. Several amenities were broken or malfunctioning, contributing to a disappointing stay. The staff’s demeanor was consistently rude, adding to the overall negative impression. Furthermore, the hotel proved to be noisy and felt unsafe, impacting the overall quality of my visit. I hope these issues can be addressed to enhance the experience for future guests.
Stayed 3 nights in Nov 2023
Response from General Manager on Nov 28, 2023
Dear Nate,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 Good

Amber

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 20, 2023
Dear Amber,Thank you for staying with us at Comfort Inn & Suites and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice stay the room was clean. And it was a decent size . The staff was also very freindly
Stayed 1 night in Nov 2023
Response from General Manager on Nov 19, 2023
Dear Susan,We loved having you stay with us at Comfort Inn & Suites. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well kept property. I highly recommend. Very kind staff. Full breakfast included.
Stayed 1 night in Nov 2023
Response from General Manager on Nov 7, 2023
Dear John,We loved having you stay with us at Comfort Inn & Suites. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

2/10 Terrible

Jessica

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was nice! Unfortunately our neighbor was very loud for hours and had multiple police in the hallway, it made it uncomfortable, on edge and hard to sleep
Stayed 1 night in Nov 2023
Response from General Manager on Nov 6, 2023
Dear Jessica,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

8/10 Good

Bobbie

Liked: Staff & service, property conditions & facilities
It was nice
Stayed 2 nights in Oct 2023
Response from General Manager on Nov 4, 2023
Dear Bobbie,Thank you for staying with us at Comfort Inn & Suites and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great staff comfortable beds and a fantastic shower.
Stayed 4 nights in Oct 2023
Response from General Manager on Nov 3, 2023
Dear Greg,We are delighted that you decided to stay with us at Comfort Inn & Suites during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

8/10 Good

Nichole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from General Manager on Nov 1, 2023
Dear Nichole,It was great to have you staying with us at Comfort Inn & Suites and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

4/10 Poor

Verified traveler

Disliked: Cleanliness
Ok place but room not cleaned
There was pizza left from the previous guests in the fridge and used Kleenex in the drawer. The bathtub was also dirty.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 30, 2023
Dear Guest,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk person was nice.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 30, 2023
Dear Gina,Thank you for staying with us at Comfort Inn & Suites and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

4/10 Poor

Deb

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from General Manager on Oct 26, 2023
Dear Deb,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was good, room look so nice, if I will need take hotel again I will definitely come back to this hotel.
Response from General Manager on Oct 19, 2023
Dear Anna,Thank you for choosing us at Comfort Inn & Suites during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 Excellent

Jani

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Oct 2023
Response from General Manager on Oct 16, 2023
Dear Jani,Thank you for staying with us at Comfort Inn & Suites and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excellent

Steven

Liked: Property conditions & facilities
Nice place
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 14, 2023
Dear Steven,Thank you for staying with us at Comfort Inn & Suites and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Excellent

Winona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only bad thing about this hotel was that the hot tub bubbles didn't work. Otherwise friendly staff and clean.
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 12, 2023
Dear Winona,Thank you for choosing us at Comfort Inn & Suites during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, professional. Hotel was very clean and quiet. Breakfast options were good.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 10, 2023
Dear Linda,We loved having you stay with us at Comfort Inn & Suites. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay next to the race track
Stayed 1 night in Oct 2023
Response from General Manager on Oct 10, 2023
Dear Nathan,We loved having you stay with us at Comfort Inn & Suites. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

8/10 Good

Brad

Business traveler
Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2023
Response from General Manager on Oct 2, 2023
Dear Brad,Thank you for staying with us at Comfort Inn & Suites and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excellent

sue, Ballwin

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised & had my little dog with me- area in back of hotel grass for dog. Clean . Recomend
Response from General Manager on Sep 23, 2023
Dear Sue,Thank you for staying with us at Comfort Inn & Suites and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied with my stay
The clock by the bed was set 30 minutes slow. So, i checked out late. Not sure if that will reflect in my bill. However, everything about my stay was excellent. Friendly staff, clean room, great breakfast selection.
Stayed 2 nights in Sep 2023
Response from Apurva Thakkar - GM on Sep 18, 2023
Thank you for your feedback. We are glad to hear that everything was best to your expectations.The half an hour late clock will not affect your stay, you will not get any extra charge for it. Tha k you and please visit again.

10/10 Excellent

Vanessa

Stayed 1 night in Sep 2023
Response from General Manager on Oct 8, 2023
Dear Vanessa,We loved having you stay with us at Comfort Inn & Suites. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

8/10 Good

Nancy

Stayed 1 night in Sep 2023
Response from General Manager on Sep 25, 2023
Dear Nancy,Thank you for staying with us at Comfort Inn & Suites and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager