Ratings based on 1,130 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

shuttle service to twins game

Posted Aug 21, 2014
satisfying experience. i would recommend this best western to anyone attending a twins game.
5 out of 5
Recommended
for Everyone
by A verified traveler from Saskatchewan, Canada

It has a very quaint and friendly feel.

Posted Aug 17, 2014
Cons: The phone in our room wasn't working properly and when the light went out above the sink, there was some delay in getting it repaired.
Location: A very convenient location for exploring downtown Minneapolis. Excellent dining and entertainment nearby. We felt very safe walking to locations.
We really enjoyed our stay. The rooms were clean and well furnished. Staff was very friendly and helpful. Location was excellent for touring downtown or going to ball games at Target Field. The "on demand" shuttle service was excellent. Location if very close to the LRT system for getting around. Thoroughly enjoyed our stay and would book this hotel again in a minute!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel...French Country design..lovely pool

Posted Aug 11, 2014
Pros: Stood somewhat apart from other hotels in downtown Minneapolis... design and layout , etc
Cons: On site restaurant service and food quality.
Overall nice experience. A little confusion about Shuttle service.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 10, 2014
Amazing bartenders and overall staff was very accommodating, would retrun!
4 out of 5
Recommended
for Everyone
by A verified traveler from Portsmouth, VA

Charming and Centrally Located

Posted Aug 8, 2014
Pros: Nothing not to like.
Cons: Nothing
Location: All of downtown is within walking distance. Business district, shopping mall, baseball stadium is nearby.
The Normandy stays true to its heritage and architectural design yet the rooms are smartly appointed with modern touches. The staff was very friendly and truly accommodating. The location makes for great walking to anywhere downtown.
4 out of 5
Recommended
for Everyone
by A verified traveler from Duluth

Comfortable

Posted Aug 5, 2014
Pros: Parking available (8.00 a day). Nice Pool area. Good food at the Kitchen with ok pricing.
Cons: Shuttle Service
Enjoyed our stay and will be back if we stay downtown
5 out of 5
Recommended
for Everyone
by A verified traveler from New Iberia, La.

Nice hotel close to downtown

Posted Jul 31, 2014
Pros: Staff was very accommodating. Hotel is charming, would have enjoyed the fire places if it were the winter months.
Cons: Restaurant was way too pricy!
Location: Close to downtown
only stayed one night but the overall experience was excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Nice older hotel

Posted Jul 30, 2014
Interesting older hotel. Some of the items in room seem to be new, (stool-shower-headboard) and the room was a nice size. Furniture and rugs are well used. Price was good for downtown Minneapolis, and we were very happy with all of the staff and the restaurant food. Would stay again. Pool area looked very nice, but we didn't have time to use it.
3 out of 5
by A verified traveler from Montreal, Canada

OK hotel but I've seen better

Posted Jul 29, 2014
Pros: Swimming pool, location near a light train station
Cons: Corridors too warm and with strange smell No electric plug for laptop next to the table Housecleaning starts too early Hotel needs remodelling
I visited this hotel in mid-July... see the "things to be improved" field for my comments!
4 out of 5
Recommended
for Couples
by A verified traveler from Iowa

Nice hotel to stay and see the Twins

Posted Jul 27, 2014
Pros: The in-room frig was a plus! We also enjoyed the shuttle service and the pool area.
Cons: Breakfast-- there is no continental breakfast and the restaurant downstairs is very expensive.
Location: We enjoyed walking downtown and attending the Twins baseball game.
We stayed two nights and the room was spacious and clean.