Ratings based on 1,136 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from M

Nice hotel; easy public transit; easy walking

Posted Aug 27, 2014
Friendly, helpful staff; on-demand shuttle to downtown locations - which were only needed in inclement weather because everything was easy to walk to - convention center, light rail, restaurants. Slightly musty smell in hallways, but lobby & rooms were great!
4 out of 5
Recommended
for Everyone
by A verified traveler from Thunder Bay, Ontario

close to target centre attended a concert

Posted Aug 25, 2014
Pros: closeness to venue & suite was nice & roomy
Cons: when shift change front desk people should communicate better with each other
Location: great to be close to target centre
ordered food in bar restaurant & had to wait a long time for meal! Needed to cut potatoes to make fries! We had asked for a early shuttle because we had a meet & greet to attend at concert venue! One front desk person said shuttle didnt start until 500! another desk person said they would shuttle us at 425! When we came down to catch it front desk people said it had left for airport & would not be back for a while! disappointed because it was a rainy day but we did walk! !
5 out of 5
Recommended
for Everyone
by A verified traveler from Ankeny, Iowa

Very nice place to stay!

Posted Aug 25, 2014
Pros: Clean room, nice sized pool that actually goes to 8 ft. deep, hot tub/sauna. Suite was good-sized and even the sofa bed was comfortable! Secure.
Cons: Not a thing.
Location: Safe location, close to Target Center and Twin's field. Lots to do downtown within walking distance. Will definitely come back to the area!
I brought my daughter and her friend to see the Katy Perry concert at the Target Center and stayed at the Best Western Plus Normandy Inn & Suites in one of the king suites. The room/pool was very nice and the staff accommodating. The hotel restaurant was AWESOME! I was originally concerned about safety, with it just being 3 females traveling together to a bigger city, but my concerns were completely unfounded. The area where the hotel is located is very safe, with secured parking and I had no qualms about walking to the Target Center, which only took about 10-minutes. Cabs were also very easy to find when the concert let out and the return ride was only $5.00 (if I wasn't so tired from dancing, I wouldn't have been concerned about the safety of walking back to the hotel after dark either). We'll definitely be back!
5 out of 5
Recommended
for Everyone
by A verified traveler from Duluth, MN

Great hotel close to Target Center

Posted Aug 24, 2014
Great hotel only 8 blocks from Target Center! Free shuttle service, great rooms, very clean, very friendly staff, great restaurant. We will be back!
4 out of 5
Recommended
for Families
by A verified traveler

Nice hotel in decent area Downtown

Posted Aug 24, 2014
Pros: Filtered water on tap by ice machine
Cons: More towels and toiletries for a family of 4
Location: Needed taxi to get out to bars and restaurants we had chosen as not much nearby.
Hotel is walking distance to Nicolett Mall area of downtown. Good value on site parking. Near local transport and easy to drive out to Mall, lakes etc. Hotel staff were very welcoming and helpful. Lovely cookies served at 10 pm, altho these disappeared quickly when baseball fans got back in time! Hotel shuttle takes you to ball park from 2 hours before game and back - and to other events I think. Nice hotel. We had a suite room with sofa bed for kids - very spacious and separated.
4 out of 5
Recommended
for Everyone
by A verified traveler

shuttle service to twins game

Posted Aug 21, 2014
satisfying experience. i would recommend this best western to anyone attending a twins game.
5 out of 5
Recommended
for Everyone
by A verified traveler from Saskatchewan, Canada

It has a very quaint and friendly feel.

Posted Aug 17, 2014
Cons: The phone in our room wasn't working properly and when the light went out above the sink, there was some delay in getting it repaired.
Location: A very convenient location for exploring downtown Minneapolis. Excellent dining and entertainment nearby. We felt very safe walking to locations.
We really enjoyed our stay. The rooms were clean and well furnished. Staff was very friendly and helpful. Location was excellent for touring downtown or going to ball games at Target Field. The "on demand" shuttle service was excellent. Location if very close to the LRT system for getting around. Thoroughly enjoyed our stay and would book this hotel again in a minute!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel...French Country design..lovely pool

Posted Aug 11, 2014
Pros: Stood somewhat apart from other hotels in downtown Minneapolis... design and layout , etc
Cons: On site restaurant service and food quality.
Overall nice experience. A little confusion about Shuttle service.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 10, 2014
Amazing bartenders and overall staff was very accommodating, would retrun!
4 out of 5
Recommended
for Everyone
by A verified traveler from Portsmouth, VA

Charming and Centrally Located

Posted Aug 8, 2014
Pros: Nothing not to like.
Cons: Nothing
Location: All of downtown is within walking distance. Business district, shopping mall, baseball stadium is nearby.
The Normandy stays true to its heritage and architectural design yet the rooms are smartly appointed with modern touches. The staff was very friendly and truly accommodating. The location makes for great walking to anywhere downtown.