Ratings based on 2,692 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
86% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 24, 2015
Everything was fine. Staff was courteous, room clean, easy check in and out.
2 out of 5
by A verified travelerfrom Victor New York

As for Comfort hotel this is on the low end.

Posted May 23, 2015
Pros: location was good. the shuttle drivers were great.
Cons: Read my experience part of the survey.
The room was low end, it was clean but in need of a total renovation. It looks like it had some work done, but the work was done poorly. the exercise room was unacceptable, Some of the equipment did not work,the equipment was cheaply made equipment. this work out room was not like the equipment i am used to using. The breakfast was off the pool, did not loke to walk through the pool area to get to breakfast.
5 out of 5
Recommended
for Families
by A verified travelerfrom Kansas City

Nice hotel. Very convenient

Posted May 23, 2015
We've stayed here every year to collect folks from around the country prior to an annual fishing trip to Canada. Very convenient, close to airport, good connections w/free shuttle. Tied to Outback for decent food.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice place

Posted May 22, 2015
Location: Close to the Mall of America and Ikea
The room was very clean and comfortable. The breakfast was good. The hotel is also in a nice location.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Montana

HOME AWAY FROM HOME

Posted May 19, 2015
Pros: the bed was so comfortable, the pillows so soft, put you to sleep. the staff was wonderful very helpful. close to Airport.
Location: mall of America
Had nice stay, bed & pillows very comfortable, Outback Restaurant was attached to Hotel. nice breakfast from 6:00 to 10:00 . Staff very friendly , great all around Customer Service.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom south dakota

Shuttle to the airport was quite handy.

Posted May 19, 2015
Mall of America was right down the street, so no hassle to get in and get back.
3 out of 5
by A verified travelerfrom Rock Island, IL

It worked

Posted May 18, 2015
Pros: Close to the Mall of America. Good price.
Cons: Air conditioner, temperature of water was consistently WAY too hot, dampness of room, overall update hotel's looks.
Location: Outback Steakhouse connected to the hotel. Mall of America is within a few minutes. IKEA is closeby. Walmart is down the road.
Hotel staff was super friendly and funny. Our room was a bit disappointing, but it worked out because I didn't need anywhere fancy to stay. The hotel needs updating. There was some damage on my room's bathroom door. The water was so hot in the shower, it was uncomfortable. No matter what I did, it was always scalding. Same with the bathroom sink. We had the AC cranked to 60 degrees, but the room still wasn't cold. I kept getting hot at night. The carpet on the floor felt damp. My friend left her sweatshirt on the floor overnight, and it felt damp also. The beds are very hard. The indoor pool was a nice touch, but it was usually full of kids/teens splashing and doing cannonballs. Not my idea of relaxing! Overall, I wouldn't recommend it unless you just need a cheap place to stay!
3 out of 5
Recommended
for Everyone
by A verified traveler

I like is close to the everything

Posted May 18, 2015
All is nice and easy my family are comfortable and funny
4 out of 5
Recommended
for Everyone
by A verified traveler

very nice

Posted May 15, 2015
The staff was very pleasant and helpful. The room was clean and comfortable. Felt that breakfast room could have opened earlier for those who were traveling.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington

very convenient to airport, worked great for us

Posted May 13, 2015
Pros: near airport
Location: only there 4 hours between flights
was only there short time but appreciated shuttle to and from airport