All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Light didn’t work peace’s of hair and bath tub also you look out the window in see wood everywhere terrible look
April
Stayed 1 night in Mar 2024
Response from Linda E - Manager on Mar 25, 2024
I am very sorry to hear that your stay did not meet expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Thank you for the review and hopefully you can give us another chance in the future!
Thank you for your review! I am happy to hear that our staff exceeded your expectations!
10/10 Excellent
Guerra
Traveled with family
Mar 16, 2024
Liked: Cleanliness, staff & service, amenities
Suitable.
Guerra
Stayed 1 night in Mar 2024
Response from Linda E - Manager on Mar 16, 2024
Thank you for the review. We greatly appreciate the feedback!
6/10 Okay
Delwin
Mar 3, 2024
Liked: Staff & service
Delwin
Stayed 1 night in Mar 2024
Response from Linda E - Manager on Mar 16, 2024
Thanks for review! We hope next time we can exceed your expectations.
6/10 Okay
KeyAnya
Traveled with partner
Feb 11, 2024
Disliked: Property conditions & facilities
My tv did not work the entire time, i let the staff know and all they gave me was a new remote that also didn’t work. I was just told sorry and maintenance would be informed. No resoltion
KeyAnya
Stayed 1 night in Feb 2024
Response from Linda E - Manager on Feb 13, 2024
HI, I am sorry to hear about your unresolved issue with your TV. I will personally ensure that all your complaints are addressed and that everything will be in order on your next visit. We look forward to welcoming you back then.
Tv didn’t work properly but overall not too bad for the price
Jennifer
Stayed 1 night in Jan 2024
Response from Linda E - Manager on Feb 10, 2024
Thank you for taking the time to leave a review. We have currently just switched TV providers! We hope this won't be an issue in future stays!
6/10 Okay
Tracy
Traveled with family
Jan 21, 2024
It smelled like sewer gas and when we tried to tell the front desk person he just said no we don’t have that problem here but we know what that smell is and it took about 30 mins for him to come to front desk to check us in. The room was nice. The building was under construction, I get things happen but were frustrated that he didn’t even care to recognize how bad the smell was it was bad. Otherwise everything else was good. I will likely stay there again hoping at that time the construction will be done. It was very convenient and breakfast was awesome!
Tracy
Stayed 1 night in Jan 2024
Response from Linda E - Manager on Feb 10, 2024
Thank you for leaving a review. I am sorry some parts of your stay were not up to standard. We appreciate the feedback as we strive to make sure every guest is happy every time. We hope to see you again in the future after renovations!
There was construction and the room we were in was not even finished. No trim or baseboards on the walls
Candus
Stayed 1 night in Dec 2023
Response from Linda E - Manager on Feb 9, 2024
Thank you for your review. We are trying to get through renovations in a timely manner. We appreciate your patience and hope to see you again once we have fully renovated.
I apologize for this experience. We are currently replacing carpet in all the of the rooms. We will be getting new furniture as well soon! Hope we can see you when renovations are finished!
10/10 Excellent
Jennifer L
Traveled with family
Dec 25, 2023
Liked: Amenities
Jennifer L
Stayed 1 night in Dec 2023
Response from Linda E - Manager on Feb 9, 2024
We appreciate the outstanding review! We hope to see you again soon!
When I was trying to check in no one was around to check me in. I stood around for at least 20 minutes. The place is under construction and a complete mess that would have been nice to know. It’s also run down the rooms are beat.
Verified traveler
Stayed 2 nights in Dec 2023
Response from Linda E - Manager on Dec 19, 2023
Thank you for your feedback. Hopefully you can check out the rooms after our major renovation!
They say it's been rebuilt but it looks terrible and the rooms are not clean is what they used to be and serves as terrible
Bruce
Stayed 1 night in Dec 2023
Response from Linda E - Manager on Dec 5, 2023
Thank you for the feedback. We will be undergoing construction for the rest of the year. Hopefully we can make your stay more positive next time! Please reach out with any questions or concerns!
8/10 Good
Lisa
Dec 3, 2023
Lisa
Stayed 1 night in Dec 2023
Response from Linda E - Manager on Feb 9, 2024
We appreciate the outstanding review! We hope to see you again soon!
This place was horrible. Flooring was torn up, construction stuff everywhere, numbers taped to doors, doors uncloseable, stained carpets and beds. Safety was an issue as a solo female and staff were a little intrusive into asking you personal details of what you were doing in town. Wanted to turn right back around.
brittany
Stayed 1 night in Oct 2023
Response from Linda E - Manager on Nov 30, 2023
Thanks for your response, we are waiting for new signage to come in. Material is on back order; we have replaced those numbers. New furniture is also on back order, choice was supposed to send in July. These things are out of our control. Brand new furniture is going in all rooms. We are currently still undergoing a 2-million-dollar renovation, we hope you can join back once is all finished! New carpet is going in as well (as you can clearly see).
Room heater very noisy, non smoking room smelled of smoke. Cotton travel bags left on the floor had to be washed because of the smell. Flooring was being replaced all over the building. Exit stair cases weren’t safe to use. Construction materials everywhere. Mattress was poor quality.
KEITH
Stayed 1 night in Nov 2023
Response from Linda E - Manager on Nov 9, 2023
Thank you for your response. Hopefully you can join us back after renovations!
Biscuits and gravy was delicious.
Property is unsafe. Stairway steps are loose when you step on it. They have construction wood against the stair rails which is hazardous. Carpets in room and super dirty and it was just super noisy. Pools looks dirty. Theyve been having construction supposedly going on for almost year now but there is no one there working during the day on anything. Its just there.
Sue
Stayed 3 nights in Oct 2023
Response from Linda E - Manager on Nov 5, 2023
Thanks for giving us a review. I will have maintenance look into the issue with the stairs. We try not to have construction crew in over the weekend, so guests can have a more relaxing and enjoyable time. Also, it is our busiest time. We hope you can appreciate these efforts. Please check us out again after remodel!
Hotel is being renovated and we weren’t made aware of that. Room smelled. Sheets looked like they had blood stains, hair clogging the bathroom shower, and due to no carpet in the hallway housekeeping voices were extremely loud in the early morning.
The hotel is currently being remodeled so the halls are missing their carpet. Our room was nice but I was confused to why we booked and paid for a king size room but upon check in were given a room with two queens. When asked we were told they didn't have a King room cleaned... we did not check in til 8:45pm so that was a bit discouraging.
Summer
Stayed 1 night in Oct 2023
Response from Linda E - Manager on Oct 26, 2023
I am sorry to hear about your experience. I hope you can join us after renovations! Please reach out for any other concerns!
4/10 Poor
WALTER
Traveled with partner
Oct 22, 2023
Disliked: Amenities
The breakfast was very good. Our room lacked heat and they never did fix it or offer to switch rooms. Most didn’t speak English so hard to communicate. Bathroom had no towel racks and no handicap rails in tub. No carpet in room so my bed kept moving. As I said earlier the breakfast was very good and the menu changed every day
WALTER
Stayed 4 nights in Oct 2023
Response from Linda E - Manager on Oct 24, 2023
Thank you for the review. Our front desk staff is always available to answer any questions and help. We appreciate your kind words for our breakfast. Hopefully next time we can exceed your expectations!
Way over priced for the conditions of the hotel. I understand they are under renovations, but if you going to do that much at once and leave it looking like that while guests stay there they should just temporarily close it!!
Michael
Stayed 1 night in Oct 2023
Response from Linda E - Manager on Oct 21, 2023
Thanks for the review. I will look into that situation for the hotel.
The price was right, it was under construction as there was no carpet in the hallways, and they were being painted so there was a lot echoing going down the hallway.
I would stay there again
Glen
Stayed 1 night in Sep 2023
Response from Linda E - Manager on Oct 18, 2023
Thanks for taking to time to give us a review. We are ready for our new carpet to be put in! Hope to see you again after renovations are completed!
Property is under construction dont think should have payed full price or at least should have been notified their was construction
Lance
Response from Linda E - Manager on Oct 18, 2023
Thanks for the review, we have been working with 3rd parties to notify on site about construction. We appreciate your patience! Hope you will stay with us again!
10/10 Excellent
Oluwatoyin
Oct 7, 2023
Liked: Cleanliness
Oluwatoyin
Stayed 1 night in Oct 2023
Response from Linda E - Manager on Oct 10, 2023
Thank you for taking the time to give us a review! We appreciate the feedback!
The hotel was under construction which I didn't know prior to check in. Was given a room that was in very poor condition with tears in the curtains, carpet ripped, dirty, noisy. Reported my concerns to the front desk and was told a manager would contact me which they never did. I was told I would get a discount for the condition of the room which never happened.
Joy
Stayed 2 nights in Sep 2023
Response from Linda E - Manager on Oct 2, 2023
Thank you for reaching out and giving us a review. Glad we could resolve these issues. We hope you will rejoin us after full renovations!
This property is under construction and not suitable for residents, and the walls i the hall have holes it literally is a construction site , its old and bare. Lobby had no where to sit. looks like its just getting moved into.
crispin
Stayed 1 night in Sep 2023
Response from Linda E - Manager on Sep 28, 2023
Hi, thanks for the review. We are currently undergoing renovations, we appreciate the feedback!
Property is being remodeled and our room upgrades were good but carpet was really dirty. Had dark stains, some sticky. Surprised room was rented out without carpet being replaced.
Staff was very pleasant and helpful.
Will probably stay there again when remodeling is completed.
Barbara
Stayed 3 nights in Sep 2023
Response from Linda E - Manager on Sep 28, 2023
Thank you for taking the time to give us a review! We are in process of replacing carpet. We hope to see you again after remodeling!
While we understand the need to updates, the hotel was under major remodeling which had carpet pulled up, room numbers taped up by masking tape, doors and walls being painted and random doors unmarked and left wide open. We were on the second floor and could hear the people working on the third all night with music and pounding. The pool looked grimy with things floating on the surface. Our room smelt musty and had a slight cigarette smell.
Verified traveler
Stayed 1 night in Sep 2023
Response from Linda E - Manager on Sep 28, 2023
Thanks for the review. We are currently in the process of remodeling. Thanks for your understanding!