Ratings based on 1,313 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from IA
Great location and Good breakfastPosted Jul 7, 2014
The staff was great, was right across from the mall and had good breakfast
for Familiesby A verified traveler from Oregon
Mall of AmericaPosted Jun 30, 2014
Pros: Clean, friendly. Close to airport.
Cons: One critique was that having the room next to the elevator was noisy. Turning the fan in the room on seems to cover most of it. More sound insulation.
Location: Mall of America in walking distance.
The character of this hotel is defined by it's proximity to the mall. Families, and shoppers. We used it as a one night stop before a morning flight out of MSP Airport. It worked well for this, and a quick walk or drive across the street to the Mall of America was convenient. If you are not planning to go to the Mall, other options may be better.
for Familiesby A verified traveler from madison, WI
Great hotel-easy walking to Mall of AmericaPosted Jun 28, 2014
Pros: We liked the breakfasts. There was something for everyone with healthy choices.
Cons: Our room could have been cleaned a little better after the previous occupants. We found some things under the bed.
Location: Great location for shopping the Mall of America. TGIF is attached to the hotel.
We (my daughter, 2 grandchildren and I) came in at 2:30 in the morning and had a quick easy check in. It was fairly quiet. We walked to the Mall several times a day. Our children had a great time in the swimming pool. We stayed 4 nights.
for Everyoneby linda
Posted Jun 21, 2014
Location: Mall of America and Ikea
Excellent experience for an all day shopping excursion.
for Everyoneby mel from mn
Nice hotel next to MOA!Posted Jun 12, 2014
Pros: Excellent location across from MOA. Clean rooms, great staff, and good breakfast.
Cons: The beds were hard and the pillows were too soft.
Location: Mall of America and IKEA
Perfect location and a great staff! Loved having TGIF on site.
for Everyoneby harold from wpeg. mb. can.
It was everything we needed. Close to mall of am.Posted Jun 8, 2014
Pros: The pool, continental breakfast, adjoining restaurant. Great staff at the desk.
Cons: Satisfied with everything and would definately recommend .
Location: Mall of America, ikea, and easy access to freeways
We booked close to the mall of am. My wife was able to do her shopping while I attended an event in another part of the city. Excellent access to freeways
for Everyoneby KJ from Green Bay, WI
Easy walk to Mall of AmericaPosted Jun 3, 2014
Stayed in a king size bed suite. Reasonably priced. Room was clean. Could use updated shower head but the existing one worked fine. Hot, free breakfast was perfect for us. Very convenient having TGI Fridays attached to the hotel. Easy walk to Mall of America! Would definitely stay here again!
for Business Travelersby Bobbi from Keysville, VA
Nice hotel close to airport parking tooPosted Jun 2, 2014
Pros: Convenient to airport
Stayed 1 night as had early checkout. My checkout request via phone was on time. The staff is friendly and aware of what hotel has to offer. Unfortunately, no hot tub.
for Everyoneby A verified traveler
Posted May 30, 2014
Perfect location to get to MOA even with kids walking and strollers. Staff very accomadating to little children
for Business Travelersby A verified traveler
Posted May 29, 2014 on Hotels.com
The carpets were dirty & the room was musty. The pool was salt water & clean. Location to the mall was just across the street. Hot breakfast was good & always had plenty.
Comment from Hotel Management
Aug 9, 2014 by Jodie, Hotel Management
I'm very sorry about the lack of cleanliness in your room and the musty smell. Thank you very much for bringing the matter to my attention. What you described is not acceptable in our hotel and we have taken steps to correct the problem. I hope you'll be back to stay with us again. Sincerely, Jodie Grannes