Ratings based on 230 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by Karinfrom Wisconsin

Comfortable place to stay

Posted Dec 2, 2014 on Hotels.com
A nice, clean and comfortable place to stay.
Comment from Hotel Management
Apr 11, 2015 by Maggie, Hotel Management
The entire team at the Country Inn and Suites Shakopee, MN would like to thank you for your loyalty and business. We are very pleased and grateful for such a positive feedback surrounding our services and great amenities that our hotel offers. Each comment is very important to us and helpful in improving our services. Come and discover comfort and affordable luxury for yourself when you choose the pet-friendly Country Inn & Suites Shakopee, MN as your relaxation destination. Our greatest compliment is for you to return to us for the best value and exceptional guest service that is second to none in the entire Shakopee area. We hope to see you soon. The hotel you can come home to!
3 out of 5
Recommended
for Families
by Kimfrom Duluth

It's ok.

Posted Dec 1, 2014 on Hotels.com
The room was okay but toilet didn't work all that well and the TV for no reason went out. The building is under renovation but clean. The breakfast was not great. The toast, bagels and english muffins were all hard as a rock.
Comment from Hotel Management
Mar 14, 2015 by Maggie, Hotel Management
Thank you for sharing your comments. I apologize that your experience was anything less than satisfying. Please be assured, that I have addressed your comments and spoke to each individual department concerning your experiences with us.
4 out of 5
Recommended
for Couples
by A verified traveler

nice room for the price

Posted Nov 22, 2014 on Hotels.com
Was a nice hotel
Comment from Hotel Management
Jan 31, 2015 by Maggie, Hotel Management
Thank you for your kind comments. We are glad you have enjoyed your stay at the Country Inn and Suites in Shakopee, MN. We look forward to welcoming you back to Minneapolis-Saint.Paul, MN soon and we hope you’ll stay with us at the Country Inn and Suites again! The hotel you can come home to!
5 out of 5
Recommended
for Couples
by A verified traveler

weekend outing

Posted Nov 21, 2014 on Hotels.com
great service
Comment from Hotel Management
Jan 31, 2015 by Maggie, Hotel Management
Thank you for your feedback and compliments for Country Inn and Suites in Shakopee, MN. We are very pleased and grateful for such a positive feedback surrounding our services and great amenities that our hotel offers. Each comment is very important to us and helpful in improving our services.
Comment from Hotel Management
Jan 31, 2015 by Maggie, Hotel Management
Thank you for your generous compliments and feedback on our hotel team members and our services. The entire team at Country Inn and Suites in Shakopee, MN would like to thank you for your comments. I concur with your comments, we are proud of our team members, their friendliness and professionalism. We train our associates continuously and make sure they excel in our service culture training that focuses on Guest Service, Housekeeping and Cleanliness.
2 out of 5
Recommended
for Couples
by Leefrom maplewood

Lee Underdahl

Posted Nov 18, 2014 on Hotels.com
I did not like the construction that was going on the outside of our windowebsite on our building. I wish we would have beenjoyed notified of construction prior to booking.
Comment from Hotel Management
Jan 31, 2015 by Ashley, Hotel Management
Thank you for taking the time to provide us with the details of your experience. We try to take measures to ensure our guests are unaffected by the renovations, and we regret to hear that we were not successful in doing so. We are currently taking the steps necessary to improve the quality of our facility, improve the attentiveness of our staff, and the condition of hotel in its entirety. We hope you get the chance to stay with us in the near future so we have the opportunity to exceed your expectations.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Nov 16, 2014 on Hotels.com
Comment from Hotel Management
Apr 11, 2015 by Maggie, Hotel Management
Thanks again, for choosing Country Inn & Suites By Carlson, Shakopee-Minneapolis, MN the most convenient location that is less than 25 miles from downtown Minneapolis and only minutes from Valley Fair, Canterbury Park, Mystic Lake Casino, Seagate Technology, TE Connectivity, Shutterfly, Saint Francis Regional Hospital and other area attractions such as Mall of America, MSP International Airport and Twin Cities Premium Outlets. On behalf of our entire team at Country Inns & Suites Shakopee, MN, we thank you for your business and we hope to see you again when your travels bring you back to the Shakopee-Minneapolis area!
4 out of 5
Recommended
for Families
by José

This traveler left a rating score only Posted Nov 13, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Oct 17, 2014 on Hotels.com
Comment from Hotel Management
Apr 11, 2015 by Maggie, Hotel Management
On behalf of our entire team at Country Inns & Suites Shakopee, MN, we thank you for your business and we hope to see you again when your travels bring you back to the Shakopee-Minneapolis area! As our guest, you can expect warm hospitality and clean comfortable rooms, where everything works to make your stay trouble-free and enjoyable. We work hard to earn our reputation as the best value under the sun. Guests at the Country Inn & Suites By Carlson, Shakopee, MN enjoy a complimentary, hot Be Our Guest Breakfast buffet for stress-free mornings. it add value and a family of four can easily save $ 60.00 or more on breakfast. Ideally situated off Highway 169, this Shakopee-South West Minneapolis hotel's location and amenities appeal to leisure guests and corporate travelers alike. Come and discover comfort and affordable luxury for yourself when you choose the pet-friendly Country Inn & Suites as your relaxation destination. We look forward to welcoming you back to Shakopee soon and we hope you’ll stay with us at the Country Inn and Suites again!
3 out of 5
Recommended
by Janfrom Tea, SD

Needs an update

Posted Oct 14, 2014 on Hotels.com
All was well except for the condition of the rooms. Old, worn out carpet, ripped wallpaper, and chairs with tears in them. Toilet didn't flush and wi fi very slow. I expected better room quality considering the price I paid. Staff was outstanding and friendly. Breakfast good. I would be inclined to check out another hotel in the area next time.
Comment from Hotel Management
Jan 31, 2015 by Maggie, Hotel Management
Thank you for sharing your experiences and compliments at Country Inn and Suites Shakopee, MN. Please know that your feedback is extremely valuable to us. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. It disappoints us to learn that our hotel was not to your liking. Had we known of the issues that you described here, we would have done everything in our power to remedy the situation. A full blown renovation is underway and the hotel is being transformed into Generation 4 prototype. Once renovation is completed, we will have the most contemporary hotel in town. We hope you give us another chance in the future.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Oct 8, 2014 on Hotels.com