Ratings based on 828 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

The little extras

Posted Sep 14, 2014
Nice touch with relaxing foot cream and massage oil. Also noted the q tips, cotton balls, and extra beauty mirror in the bathroom. Lots of soft pillows on the bed too.
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Right downtown

Posted Sep 8, 2014
The room was great, the staff was helpful. When I checked in (I had prepaid), they took my credit card and told me they have a $50 daily charge for "incidentals" above and beyond the room charge, but if I didn't use any incidentals, they would credit me back. I was not happy about that. Otherwise, my stay was pleasant and the room was great.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 2, 2014
Not much to say. I checked in, went to my room and read. No problems. One thing that surprised me (in a bad way) was that wifi is not free. It's pretty expensive, so I didn't get it.
Comment from Hotel Management
Sep 6, 2014 by Aaron, Hotel Management
Verified Traveler, Thank you for chosing the Crowne Plaza during your recent visit to Minneapolis. We do offer free Wi fi for all IHG Rewards members and the program is free to join. Have a great day.
2 out of 5
by A verified traveler from winnipeg, manitoba

Very poor uncomfortable bed,no free wifi,

Posted Aug 28, 2014
Pros: Only good feature is the location.
Bed was at a angle and vert uncomfortable, I would expect this bed in a motel 6! Not at all what I would expect from a upscale hotel.
Comment from Hotel Management
Sep 2, 2014 by Aaron, Hotel Management
dwight, Thank you for staying with us during your recent visit to Minneapolis. I apologize for the poor quality of the bed and can assure you that we will have this replaced immediately. Thank you for bringing this to our attention. Have a great day.
3 out of 5
by A verified traveler

Downtown

Posted Aug 18, 2014
Pros: Room was nice. No problem with noise, other guests pleasant.
Cons: Pay extra for parking. Good to walk to Target Park and breakfast, but seems hotel cost enough to cover parking. No more coffee after first night.
Pay extra for parking. Good to walk to Target Park and breakfast, but seems hotel cost enough to cover parking. No more coffee after first night.
Comment from Hotel Management
Aug 21, 2014 by Aaron, Hotel Management
Thank you for chosing the Crowne Plaza for your recent visit to Minneapolis. I am sorry to hear that your coffee was not replenished each night, this should be done as part of our housekeeping service. We appreciate your feedback. Have a great day.
4 out of 5
Recommended
for Everyone
by A verified traveler from Western WI

Conv for prox. to Targ Center event given the $$

Posted Aug 8, 2014
Really loved the aroma therapy treats- helped me sleep better!
Comment from Hotel Management
Aug 15, 2014 by Aaron, Hotel Management
Stephanie, Thank you for chosing the Crowne Plaza while visiting Minneapolis. We enjoyed having you as our guest. Have a great day
5 out of 5
Recommended
for Everyone
by A verified traveler from IA

Great location. Helpful, friendly staff.

Posted Aug 3, 2014
Great time. Convenient to many restaurants & venues.
Comment from Hotel Management
Aug 6, 2014 by Aaron, Hotel Management
JM, Thank you for chosing the Crowne Plaza Northstar during your recent visit to Minneapolis. We enjoyed having you stay with us and appreciate your great feedback. Have a great day.
1 out of 5
by A verified traveler

Very disappointed in staff

Posted Jul 28, 2014
I was very disappointed with staff and management. We got yelled at 3 times for talking to loud and one time we just had the tv on and were conversating at a normal level. So if you have more than 3 people staying I would recommend going somewhere else. Also management was very rude when I went to ask for another room key.
4 out of 5
Recommended
for Everyone
by A verified traveler from Folsom, CA

Great downtown location.

Posted Jul 23, 2014
Pros: Spacious room. Comfortable bed. Great downtown location.
The Crowne Plaza is a great central location in downtown Minneapolis. Blocks away from riverfront park, St. Anthony Falls & Dam, Mill City Museum, Nicollet Mall, and is surrounded by fabulous restaurants. Accessible to the skyway system as well. The room was much more spacious than a typical room; I even had space for my DVD workout. The bathroom was very roomy for our family to get ready without bumping into each other. Only disaapointment from the kids: no swimming pool.
Comment from Hotel Management
Jul 27, 2014 by Aaron, Hotel Management
Bootca, Thank you for your great feedback and we enjoyed having you and your family spend some time with us at the Crowne Plaza in Minneapolis. We look forward to another opportunity to have you stay with us. Have a great day.
2 out of 5
by A verified traveler from Wisconsin

Downtown MN

Posted Jul 18, 2014
Pros: The TV
Cons: The bathrooms and noise.
Location: Location was great and plenty of things to do near by.
This hotel is located downtown MN and you would think it would or should be 4 star, but it is not at all. This hotel is old and out dated. You can hear everything going on in the room next door. The bathrooms are very small.