Ratings based on 992 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Night w/out kids

Posted Feb 22, 2015
Cons: Elevators and free internet.
Location: It's downtown Minneapolis, you can do everything.
This is our 2nd time at this hotel. We like the location, rooms are clean and comfy. The elevators seem to be "getting fixed" when we stay, thus waits for them tends to be long. I also would like to not pay for internet.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Visits to Northstar

Posted Feb 20, 2015
Pros: the staff was good helping us and the service was good.
Cons: None
Location: the location is great, but I did not have the time to see the area. From my short time it seems that there are a lots of activities around.
The location of the hotel is in the center of downtown area. We did not get to see much of the area because we had a medical situation that we needed to take care of. If we return for a visit in the future, we will stay at the Crowne Plaza again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom minnesota

Posted Feb 19, 2015
Pros: Liked that this hotel was connected to the skyways.
Cons: Too much noise from up above. We were on the ninth floor and I could hear notice all night long. Overall the place was welcoming.
Stayed here for a dance competition. Liked the hotel. Wished there was a breakfast included though. Staff was very pleasant.
1 out of 5
by A verified travelerfrom j

horrible staff

Posted Feb 18, 2015
horrible staff - not helpful at all. didn't care at all the help when I had a Concern about the room and didnt ask how my stay was. the not the mention when I was in my locked room a man from security or maintenance randomly just walked into my room! then our hotel keys stopped working twice! like this this was a horrible stay and I stay in Minneapolis hotels all the time - never again.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Winnipeg

Great location. Downtown Minneapolis

Posted Feb 17, 2015
Pros: Great location. Staff were great.
Cons: Housekeeping was late each day (after 3pm) and did not refil kleenex/coffee. (hotel was fully booked so I guess understandable).
Location: Connected to skywalk system, which got you everywhere in downtown Minneapolis. Close to Nicolet Mall and great shopping. Also lots of restaurants near
We stayed at the Crown Plaza, Downtown Minneapolis for a 4 day getaway. The location was fabulous. The hotel was connected to the Skywalk system, which made it easy to get around, without freezing in the cold February weather.
4 out of 5
Recommended
for Everyone
by A verified traveler

great place!

Posted Feb 17, 2015
it was a great place to stay for a night! was there for a concert!
1 out of 5
by A verified traveler

No good.

Posted Feb 16, 2015
Unhappy with room and nothing like pictures shown online.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Regina, Saskatchewan

Great hotel in the heart of downtown Minneapolis

Posted Feb 9, 2015
Loved it! First choice when I return. Excellent amenities, great staff, first class from top to bottom. Will definitely recommend to colleagues.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom minneapolis

Great experience, great location

Posted Feb 7, 2015
Greeted immediately upon arrival. Clean, nice staff and great location to downtown.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom MNPLS

Quick trip to the Cities

Posted Jan 29, 2015
Pros: Location, reduced parking after 2:30pm
Cons: The night staff is rude.
Location: Star Bucks close by, The Keys @ Foshay Tower, Mannys, cabs aren't too expensive from this location.
This hotel is good for quick trips to MNPLS. The walls are thin because you can hear the people next to you. The night staff is not very friendly; however the day staff is extremely helpful. Good restaurants in walking distance. Call your own cab!