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Reviews of Drury Plaza Hotel St. Paul Downtown

3 out of 5
Drury Plaza Hotel St. Paul Downtown
175 10th St E, St. Paul, MN

Reviews

9.6

Exceptional

Rating 10 - Excellent. 829 out of 1003 reviews" "
Rating 8 - Good. 126 out of 1003 reviews" "
Rating 6 - Okay. 28 out of 1003 reviews" "
Rating 4 - Poor. 8 out of 1003 reviews" "
Rating 2 - Terrible. 12 out of 1003 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ashling

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 1 night in Apr 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at The Drury. The evening snack was something different than any other hotel I"ve been too. Great staff too, welcomed us after a unexpected 2am arrival.
Stayed 2 nights in Apr 2024

4/10 Poor

Levi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I don't know if I'll stay here again it was an absolute zoo there was birthday parties going on with about 60 people in the rooms coming and going all night it was very strange. Seem like the desk staff we're letting all their friends in to go swimming and then letting them back out every 15 minutes. Definitely wasn't a relaxing stay with a constant revolving clientele of yelling young adults.
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia, North Freedom

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms. Saturday night full of kids running around first floor having fun. Outside is right next to the interstate.
Stayed 1 night in Apr 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Theresa, Deer River

Business traveler
Liked: Cleanliness, staff & service
This was hands down the nicest, cleanest best amenities hotel I have ever stayed at. In my experience there are not many hotels that offer both complementary breakfast, dinner and drinks. Will definitely be staying again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Bridget

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is top notch. From the fast check in process to the free food/drinks during happy hour. The breakfast buffet had many different options to please anyone’s tastes and diet. Rooms were spotless. Beds were comfortable. We were happy to find an extra blanket in the room as we were there during a big snow storm. Book this hotel. You won’t be disappointed!
Stayed 2 nights in Mar 2024

10/10 Excellent

Alyssa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast options, staff were friendly and helpful, room was clean and hot tub was perfect.

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 1 night in Mar 2024

10/10 Excellent

Megan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very family friendly with free breakfast and food service in the evening also. The pool was a great size and very clean. The staff was exceptionally friendly and accommodating.
Stayed 1 night in Mar 2024

10/10 Excellent

Emily, Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Stayed 2 nights in Mar 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast and dinner included!!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it all except parking There just wasnt enough space.
Stayed 2 nights in Feb 2024

10/10 Excellent

Crystal

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Mar 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Patty

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoy staying at The Drury. Coffee is always available, the included dinner and breakfast is fantastic and the amazing staff seals the deal.
Stayed 1 night in Feb 2024

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with friendly staff, convenient parking, and good food options!
Stayed 1 night in Feb 2024

6/10 Okay

erick

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Pool was closed early and opened late. After our dinner and and a movie on Valentine's Day. Me and my spouse of 30 yrs went to relax in the pool/ hottub at 945pm and it closed at 10pm. And when I got up to exercise in the morning and try to get a lap in. It did not open 9am. I did not Make the lodging. So I was unaware of the policies. Although, when I found out. I found them to be very restrictive to professionals life style. Open early and stay open late. I personally live by these rules. Other than that. Your business was well kept and fairly well maintained. And your personal was adequate.
Stayed 1 night in Feb 2024

10/10 Excellent

Janna

Welcoming staff to not only my family but also our four legged friend as well!! Nadia and the rest of the staff go above and beyond!
Stayed 1 night in Feb 2024

10/10 Excellent

Aris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was confused that the front door was always locked but it made sense after hearing there were roving gangs of unhoused people at night. Very good breakfast and free drinks and snacks at dinner time. Really enjoyed the bartender Jorge! He gave me alot of good recommendations for the area as well.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 4 nights in Feb 2024

10/10 Excellent

Tammy, Sauk Rapids

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and incredible staff
Stayed 1 night in Feb 2024

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel! Exceeded expectations
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to place to stay in St. Paul!
Stayed 1 night in Feb 2024

10/10 Excellent

debby

Stayed 2 nights in Dec 2023

10/10 Excellent

Michael, Manistee

Stayed 1 night in Feb 2024

8/10 Good

Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the noise coming from the floor above. I had to call the front desk the 1st night, and the front desk did contact the other guest(s) above, alerting them of the noise. On the 2nd night, it took two calls, although I feel like the front desk alerted the guests immediately, although the second night, it just continued. I was provided a credit (free night) stay because of this, and I was extremely grateful. I would highly recommend this hotel to people coming to St. Paul for a business or personal stay. Thanks again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Parker

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to get off the freeway and find the hotel. Lots of parking right outside the hotel. This is our favorite hotel to stay at for events at the xcel energy center!
Stayed 1 night in Feb 2024

10/10 Excellent

Charlie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and in a convenient area
Stayed 1 night in Jan 2024

10/10 Excellent

Vicky

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager daily special, property was nice and staff friendly
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Paul

Traveled with partner
Liked: Amenities

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
We’ve stayed at other hotels in the area, and this location is our favorite. From check-in to check-out, the staff was polite, professional, and helpful. From the complimentary afternoon buffet and drinks to a delicious breakfast, the staff goes out of their way to work together to make sure each guest is taken care of. The hotel is in a nice location, clean, well managed, spacious, and relaxing. I look forward to staying at this location again soon.
Stayed 1 night in Jan 2024

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 3 complimentary drinks and food at night from 5:30 to 7 were a huge bonus. Continental breakfast was also very good. Cant beat the price and quality of this establishment. Will definitely be back in the future.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend!
I loved everything about this hotel! Secure building, safe parking, excellent complimentary breakfast and evening meal & cocktails, extremely convenient location right off the highway, clean, quiet, spacious comfortable suite, very friendly and helpful staff. The only thing that I was bummed about was checking out...I didn't want to leave!
Stayed 3 nights in Jan 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Travis

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Caitlin

Stayed 1 night in Jan 2024

10/10 Excellent

tera

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there to see our father at Regions Hospital, this facility was homey friendly and comfortable! Easy walk to Regions! You can’t get the hospital discount at the hotel if you book through Expedia the discount was over 20 dollars per night!
Stayed 3 nights in Jan 2024

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Great, clean hotel with amazing accommodations
Stayed 2 nights in Dec 2023

6/10 Okay

derek

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The key cards to the room did not work 3 times. I had to go get new keys often. The person at the front desk explained how the door was given them issues before and they thought it was corrected. It was not. I had to continue to go to the front desk to get new cards. It was quite annoying.
Stayed 2 nights in Dec 2023

4/10 Poor

Joshua

Stayed 2 nights in Dec 2023

6/10 Okay

Janelle, Little Canada

Traveled with partner
The gentleman who checked us in was friendly and expedient. Everything else needs work. The promised happy hour buffet was completely gone within 30 minutes and were not refilled (we didnt get anything so cant comment on the food quality), and the line for beverages was so long (not enough staff) there was only time for once thru the line before it was over. The room clock alarm went off multiple times in the night without being set, and an enormous Drury truck was parked on the street right outside our window and sounded like it was being unloaded in the wee hours (a lot of noise and talking). A far cry from the old Embassey Suites experience in the same facility. With parking ($14) and fees, this was not an inexpensive stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Susan

Stayed 1 night in Dec 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023