Ratings based on 165 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
84% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Buffalo Minnesota

Nice central hotel

Posted Mar 15, 2015
Have stayed twice now and both times were a great experience
4 out of 5
Recommended
for Everyone
by A verified traveler

Good price

Posted Mar 12, 2015
Is good need better tv and they don't have ice machine
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hawaii

My 7 days stay.

Posted Mar 9, 2015
Some of the outlets in my room did not work. A towel holder in bather would fall off wall. The shower water change from hot to cold within about 2 mins into shower then back to warm and then back to really hot.... wierd. It was nice to have a fridge, stove and small kitchen in room. The staff was nice. Room was clean even though I found old trash under bed. I used to be motel manager so I natural inspect rooms. They only clean rooms once a week unless you want to pay $10. The trash can only be taken out to first floor trash room. The place is located close to everything thing I needed in Northwest area of Minneapolis suburbs. They have coffe and fee snake in morning. And they have 25 channels on tv with 2 being Showtime channels. Overall, didn't like outlets, lights and shower temp change to much, but it was one of the cheaper places to stay in area.
Comment from Hotel Management
Mar 26, 2015 by Manager, Hotel Management
I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you experienced maintenance issues in your room. I discussed your comments with the team, and we are focused on fixing the issues you described. Thank you very much for providing us with your feedback. We would love to have another chance to provide you with a better experience the next time you're in town.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom mn

Okay

Posted Feb 28, 2015
It's okay. Some of the staff are real rude. Laundry cost way too much. N they don't bring u things u need. Rooms should be much less.
Comment from Hotel Management
Mar 23, 2015 by Manager, Hotel Management
I appreciate you bringing your experience to our attention. I sincerely apologize for the service issues you experienced and that your needs where not accommodated. In response to your feedback, I have spoken to my staff concerning your issues and we will work to provide great customer experience for every guest moving forward. Thank you very much for bringing this to our attention. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Maple Grove Minnesota

Nice hotel

Posted Feb 22, 2015
where the hotel is nice ive been here for bout a days Monday the heat win out I told the manager in the morning she just twisted rooms with me at that paid for it but overall its okay I like it but I could got a free room
Comment from Hotel Management
Mar 16, 2015 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding the heat in your room. I am happy we were able to switch rooms for you. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
3 out of 5
Recommended
for Families
by A verified travelerfrom Oak, Mn

Great price.

Posted Feb 3, 2015
Pros: I liked the kitchenette with full fridge and sink area.
Cons: Security. It felt like there was never anyone at the front desk, always had to call "0" to get someones attention. I really didn't feel safe here.
Location: The location was near the freeway.
Got a really good price for a two night stay. The kitchenette was nice to have. The bed was comfortable. Aside from some mold issues on the ceiling in the bathtub the room and bathroom were clean. At about 4 am there was someone in the hallway knocking incessantly on someone's door. I think the room was empty. After that, the person went along the hall and jiggled door handles, including ours, apparently trying to get one to open. Also, the heat register was extremely noisy when it kicked in and was hard to regulate. The breakfast is grab and go, which was fine for our purpose, but it will just tide you over until you can get a decent breakfast. All in all, the price was great and the room was adequate since all we did was sleep there.
Comment from Hotel Management
Mar 6, 2015 by Manager, Hotel Management
Carla - Thank you for posting a review of your stay. We are sorry to hear about the disturbance you experienced; however, we are glad that you enjoyed your comfortable room and fully equipped kitchen. We will review your feedback with our staff to ensure we are always providing a safe environment for our guests. Thank you again for your feedback. We hope to see you again in the future.
3 out of 5
by A verified travelerfrom Moorhead, mn

Inexpensive

Posted Jan 24, 2015
Pros: Price
Cons: The entire hotel is a bit rundown.
Location: Not a lot of restaurants within a mile, but a lot of places about 5 miles away.
The hotel wasn't amazing and it wasn't terrible. The accommodations for the price seemed to be fair. The big issue for me was the smoke smell. Their are many signs saying smoking outside only, but I saw a lot of people smoking inside the hotel.
Comment from Hotel Management
Mar 7, 2015 by Manager, Hotel Management
Kevin - Thank you for the feedback about your stay at our hotel. Please accept our most sincere apologies for the smell of smoke in the hotel. Your comments were reviewed by our staff, and we will work hard to enforce the smoking policies to make sure your experience is not repeated. Once again, thank you for providing us with your feedback as it gives us the chance to improve. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom williams

Really nice

Posted Jan 7, 2015
I get peace there.no nonsence .good workers love the place.
Comment from Hotel Management
Jan 19, 2015 by Manager, Hotel Management
The staff and I read your review, and would like to thank you for writing such nice things about our staff. It's great to hear that you are able to find peace and relaxation during your stay with us. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
2 out of 5
Recommended
for Business Travelers
by heatherfrom sartell mn

bad stay

Posted Dec 20, 2014 on Hotels.com
Bed is horrible fire alarms went off at 10 pm. Poor breakfast bar. Temperature was hard to control. Room smelt
Comment from Hotel Management
Mar 7, 2015 by Manager, Hotel Management
Heather - The feedback provided in your review is much appreciated. The situation you described regarding the fire alarms is truly regrettable. We are very sorry for your experience. Your comments were reviewed by our staff, and we will address your issues regarding the quality of our grab-and-go breakfast and the proper functioning of your heat to make sure your experience is not repeated. Your feedback is very important to us, so thank you for sharing. We hope to have the opportunity to provide you with a better stay in the future.
4 out of 5
Recommended
for Personal Event
by A verified traveler

Extended Stay America is Fabulous

Posted Dec 9, 2014 on Hotels.com
Treated With Respect by all staff all of my guests were also treated well it feels like home.
Comment from Hotel Management
Feb 14, 2015 by Manager, Hotel Management
I want to thank you for taking the time to post a review of your stay. We are very pleased to know that our staff provided you with such great service and that you felt at home during your stay with us. Thank you again for your kind words. The staff and I would love to provide you with another home away from home stay in the future.