Upon arrival, the front desk person was very unfriendly and unwelcoming. Then when they started to explain the extra fees, I was getting my credit card out and when I set it on the desk they just stopped explaining and swiped my card with no further explanations. Then after my visit, I notice I am charged for the fee that wasn’t fully explained upon check-in, and another unknown fee. I call right away and a much more helpful person answered the phone who apologized right away and said they would need a manager to reverse the charges. It took another day, but they did reverse the charge. I will never stay there again.