Ratings based on 312 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Fort Dodge, Iowa
Talk about Being Pampered, This is the Place!Posted May 19, 2015
Pros: Everything. It was clean. The rooms were amazing. The staff is what made the stay there the best. If you want the best in hotel stays, it is here!
Cons: Nothing. This place has it figured out.
Location: Location is right by the Convention Center. Using the skywalk to get to there was wonderful and made the decision to stay at Hotel Ivy a good one.
From the moment we arrived, the staff helping you w/ luggage, check-in, to arrival in room was like you were thee ONLY concern the hotel staff had. You are truly a guest, not a reservation. Anything you needed was attended to in a prompt manner. Each staff member made you feel at home and was truly interested in you. I have never had that kind of experience in any hotel ever. We were attending the Gluten Free Food Fest at convention center and the hotel food had options for those that deal w/ the disease. The perks of staying at this hotel were amazing and it was nice to know that you truly could relax and enjoy yourself. The room was amazing, great view of skyline, the bathroom was like a personal spa. Definitely staying here again.
by A verified travelerfrom Winnipeg
Recent Stay at Hotel Ivy - Do NOT use the valetPosted May 19, 2015
Pros: Bucket of ice as part turndown service
Cons: The valet service; Free WiFi.
Location: Okay location. Most resturants and points of interest were with in walking distance.
My partner and I recently stay at the Ivy to attend a contect that weekend. The hotel was nice, not overly special. The staff were very nice and even provide a bucket of ice as part turndown service. However, upon picking up our brand new car that had less than 500 miles on it, it was note that there was a huge dent in the side of the passenger door. I will not use their valent again and will look to stay at different hotel in the future.
for Couplesby A verified travelerfrom Minnesota
Just Ok.Posted Apr 27, 2015
Location: Very close to Target Field and Restaurants/Bars
My husband and I chose the Ivy Hotel on a recommendation from another couple. I booked on Expedia. When we arrived, we were not given the King room I had reserved, but 2 Queens. They said there was nothing they could do, but would move us up to the 14th floor for a better view. Strike 1. When we got to our room, the maid staff was still in our room cleaning. We stood outside with all of our bags and luggage waiting for them to finish. They sent a Supervisor up to check on it and she was not pleasant. Seemed annoyed at us for some reason. Strike 2. Other than that, we had a clean room and comfortable beds. The bathrooms are nice, but no room to put your things. (counter space) We would stay here again, but wouldn't be our 1st choice.
for Everyoneby A verified travelerfrom Minneapolis
Luxury hotel downtownPosted Apr 26, 2015
Room was great. Some incomplete information on room service and mini bar - but easily remedied by the helpful staff.
for Business Travelersby A verified travelerfrom Texas
Nice hotel downtown.Posted Apr 11, 2015
Pros: The room was clean and comfortable and well furnished.
Cons: The restarant was not at all enjoyable and the food was not up to the standard of the hotel.
Location: Everything downtown was easily accessible by foot and transportation was widely available in every form i.e. bus, taxi, shulttles, etc.
Overall the experience was enjoyable and comfortable.
for Couplesby A verified travelerfrom Houston
Posted Apr 2, 2015
We flew into town and stayed one night in Hotel Ivy and it was very nice. The staff was very pleasant and helpful. The rooms and accommodations were neat, clean and very nice. Overall experience was excellent! I would definitely stay there again.
for Everyoneby A verified traveler
Quick stay but very pleasantPosted Mar 31, 2015
Pros: Location, clean, friendly and helpful staff, comfortable bed.
It was a very quick overnight stay for business, but the stay was comfortable and convenient.
for Everyoneby A verified travelerfrom Appleton, WI
Very convenient location, comfortable and pleasantPosted Mar 30, 2015
We stayed with two children for four nights; staff was very friendly and helpful, room was comfortable. Great fitness facilities.
by A verified traveler
Posted Mar 2, 2015
The staff was fabulous. Our room was very dusty and not clean. The mini bar was pathetic. Even the soda was old.
for Couplesby Ezequiel
Posted Feb 17, 2015 on Hotels.com