Ratings based on 322 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Rochester, MN

Overall a royal experience

Posted Jun 15, 2015
The staff really took diligence in working with our requests and approving them without issue(we brought our cat for a small fee and also were allowed a late checkout at no cost)-- from our arrival to the very last moment packing up the car, the experience was absolutely wonderful- the floor we were on (19th) was quiet and we had amazing city views. The room itself was clean and elegant- the bathroom is newly remodeled with a large soaking tub and a glass shower. the staff, again, is incredible, service driven, and very friendly, always greeting us when coming or going, giving great recommendations without trying to talk us into anything that we weren't into. I can't wait to come back to hotel ivy!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to downtown.

Posted May 25, 2015
The hotel staff were Amazing they were all extremely friendly, and the room was perfect, walking distance to a lot of things downtown I would recommend to my friends and would stay again..
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Dodge, Iowa

Talk about Being Pampered, This is the Place!

Posted May 19, 2015
Pros: Everything. It was clean. The rooms were amazing. The staff is what made the stay there the best. If you want the best in hotel stays, it is here!
Cons: Nothing. This place has it figured out.
Location: Location is right by the Convention Center. Using the skywalk to get to there was wonderful and made the decision to stay at Hotel Ivy a good one.
From the moment we arrived, the staff helping you w/ luggage, check-in, to arrival in room was like you were thee ONLY concern the hotel staff had. You are truly a guest, not a reservation. Anything you needed was attended to in a prompt manner. Each staff member made you feel at home and was truly interested in you. I have never had that kind of experience in any hotel ever. We were attending the Gluten Free Food Fest at convention center and the hotel food had options for those that deal w/ the disease. The perks of staying at this hotel were amazing and it was nice to know that you truly could relax and enjoy yourself. The room was amazing, great view of skyline, the bathroom was like a personal spa. Definitely staying here again.
3 out of 5
by A verified traveler from Winnipeg

Recent Stay at Hotel Ivy - Do NOT use the valet

Posted May 19, 2015
Pros: Bucket of ice as part turndown service
Cons: The valet service; Free WiFi.
Location: Okay location. Most resturants and points of interest were with in walking distance.
My partner and I recently stay at the Ivy to attend a contect that weekend. The hotel was nice, not overly special. The staff were very nice and even provide a bucket of ice as part turndown service. However, upon picking up our brand new car that had less than 500 miles on it, it was note that there was a huge dent in the side of the passenger door. I will not use their valent again and will look to stay at different hotel in the future.
4 out of 5
Recommended
for Couples
by A verified traveler from Minnesota

Just Ok.

Posted Apr 27, 2015
Pros: Location
Location: Very close to Target Field and Restaurants/Bars
My husband and I chose the Ivy Hotel on a recommendation from another couple. I booked on Expedia. When we arrived, we were not given the King room I had reserved, but 2 Queens. They said there was nothing they could do, but would move us up to the 14th floor for a better view. Strike 1. When we got to our room, the maid staff was still in our room cleaning. We stood outside with all of our bags and luggage waiting for them to finish. They sent a Supervisor up to check on it and she was not pleasant. Seemed annoyed at us for some reason. Strike 2. Other than that, we had a clean room and comfortable beds. The bathrooms are nice, but no room to put your things. (counter space) We would stay here again, but wouldn't be our 1st choice.
5 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis

Luxury hotel downtown

Posted Apr 26, 2015
Room was great. Some incomplete information on room service and mini bar - but easily remedied by the helpful staff.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Texas

Nice hotel downtown.

Posted Apr 11, 2015
Pros: The room was clean and comfortable and well furnished.
Cons: The restarant was not at all enjoyable and the food was not up to the standard of the hotel.
Location: Everything downtown was easily accessible by foot and transportation was widely available in every form i.e. bus, taxi, shulttles, etc.
Overall the experience was enjoyable and comfortable.
5 out of 5
Recommended
for Couples
by A verified traveler from Houston

Posted Apr 2, 2015
We flew into town and stayed one night in Hotel Ivy and it was very nice. The staff was very pleasant and helpful. The rooms and accommodations were neat, clean and very nice. Overall experience was excellent! I would definitely stay there again.
3 out of 5
Recommended
for Couples
by JOHN from new ulm ,mn

quiet but ..

Posted Apr 2, 2015 on Hotels
carpet had rolls in , more info describing the channels, had to order ice
5 out of 5
Recommended
for Everyone
by A verified traveler

Quick stay but very pleasant

Posted Mar 31, 2015
Pros: Location, clean, friendly and helpful staff, comfortable bed.
It was a very quick overnight stay for business, but the stay was comfortable and convenient.