Ratings based on 1,174 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to Airport

Posted Mar 28, 2015
The staff were very pleasant and accomodating, and having the airport shuttle run every 30 minutes is a great feature.
2 out of 5
by A verified traveler

Food was terrible

Posted Mar 25, 2015
Need I say more..?im not sure what else I can say. I took 1 bite of the melon on their "breakfast buffet" and spit it out because it tasted tainted or like grapefruit. breakfast sandwiches looked (and tasted) like they were frozen and put in the microwave then put under a heat lamp. One bite and that was enough for me!!
Comment from Hotel Management
Mar 27, 2015 by frowley@fhginc.com, Hotel Management
Hi, thank you for your review and comments regarding your recent experience at our hotel. Your feedback is very important to us and we will work with our kitchen staff to ensure that the food provided for breakfast always tastes fresh and the sandwiches are rotated so they do not sit on the skillets to long. We hope in the future you give us another chance.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best airport Hotel in Minneapolis

Posted Mar 21, 2015
I stay here before flights. The breakfast starts at 5 am which works well for those earlydepartures. The staff is extremely helpful. I like the room arrangements with the separate sitting area.
Comment from Hotel Management
Mar 22, 2015 by frowley@fhginc.com, Hotel Management
Hi, we want to thank you for taking the time to review and comment on your recent experience with us. Thank you for the compliments regarding staff and I will share this with the team. We all look forward to your return if you're ever in the area!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Nebraska

Nice hotel good location

Posted Mar 21, 2015
Rooms could be updated and cleaner but overall good place.
Comment from Hotel Management
Mar 22, 2015 by frowley@fhginc.com, Hotel Management
Hi, thank you so much for your great review and comments. We appreciate your feedback and I will be sure to follow up with housekeeping to ensure all the rooms are being cleaned properly. We all look forward to your return if you're ever in the area.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Wisconsin

Sisters weekend

Posted Mar 17, 2015
Pros: Breakfast, the size of the room and the beds!!
When we arrived at the hotel (a little early) we were greeted by a VERY friendly front desk staff member. (They were all very nice). She was very helpful and a wealth of information (our concert was cancelled so we were looking for other things to do). The room was a very pleasant surprise. Plenty of room for us to spread out and get comfortable. Keep in mind there were 4 females in one room.. The beds were very comfortable. Public transportation was close/convenient. The breakfast was amazing. I would recommend this hotel to anyone looking for a nice comfortable affordable room.
Comment from Hotel Management
Mar 18, 2015 by frowley@fhginc.com, Hotel Management
Nikki, thank you so much for the review and great comments regarding your experience at our hotel. We are pleased to hear that our guest rooms was comfortable and relaxing for all of you. We all look forward to your return if you're ever in the area.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom lindstrom mn

It was a quiet, relaxing atay

Posted Mar 13, 2015
Love the shuttle to MOA, hotel was clean, check-in was very quick, staff showed us around and gave us plenty of information. We would definitely stay again!
Comment from Hotel Management
Mar 18, 2015 by frowley@fhginc.com, Hotel Management
HI Annie, thank you so much for the review and compliments on your experience with us. We all look forward to your return!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fargo ND

Great stay for airport location

Posted Mar 3, 2015
Arrived after late airport arrival. Front desk check in was quick and very pleasant. Quiet despite my concern of the noise from the airport. Wonderful complimentary breakfast as well!!
Comment from Hotel Management
Mar 12, 2015 by frowley@fhginc.com, Hotel Management
Hi Tracy, thank you so much for the review and comments regarding your recent experience with us. We all look forward to your return if you're ever in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 2, 2015
Very nice staff, good breakfast, convenient quick order restaurant onsite.
Comment from Hotel Management
Mar 12, 2015 by frowley@fhginc.com, Hotel Management
Hi, we want to thank you for your great review and comments regarding your recent experience at our hotel. I will share this with the entire staff!! We hope to see you again if you're ever in the area.
3 out of 5
by A verified travelerfrom wisconsin

Loud and uncomfortable

Posted Feb 26, 2015
Pros: Front desk staff was friendly
Very disappointed. Didn't realize the room had full size bed and not queens, which is odd since had plenty of space for them. Bathroom so small can't turn around without shutting door first. And the sink and vanity is outside the shower and toilet which I never like. Also, was very loud. Constantly hearing other people's doors shut and the elevator. Chose because close to airport. Will look for something else next time.
Comment from Hotel Management
Mar 12, 2015 by frowley@fhginc.com, Hotel Management
Hi Benson, Thank you for completing our Guest Survey regarding your recent experience at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your experience and hope to see you during your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2015
Room was nice. Only thing we have to complain about is using the sofa bed and the bedding had not been changed from the previous guest.
Comment from Hotel Management
Mar 12, 2015 by frowley@fhginc.com, Hotel Management
Hi, thank you for your review and comments regarding your experience with us. Your feedback is very important to us. I will share this with housekeeping as we strive to ensure all the guest rooms are clean before the guest checks in. We hope to see you again if you're ever in the area.