Ratings based on 903 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Would stay again....

Posted Jul 8, 2014
Pros: The availability of adult beverages and coffee in the lobby, and the fairly expansive complimentary breakfast.
Cons: Having staff available to bring items to the rooms if necessary (i.e. extra pillows, linens).
Location: This hotel is situated by the Minneapolis/St. Paul Airport, and the Mall of America. Great location.
I was not overly optimistic when we first approached the hotel. The building was non-descript and it seemed cramped in some way. Once we checked in, however, my expectations were exceeded. The room was clean, though not large, but big enough for a family of three's one night stay. We were mildly surprised that there was no "room service" when we needed a pillow and blanket for the fold out couch, and we had to go down to the lobby to retrieve the items. Overall, our stay was positive. No loud neighbors, although the air/fan was a bit loud.
3 out of 5
by A verified traveler

The room was dated - crappy air conditioner.

Posted Jun 30, 2014
Pros: The AC unit was better in the second room we used.
They should renovate the rooms. The staff was friendly, but the building itself needs some updating.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 29, 2014
The rooms were very nice. The breakfast was good and the staff very helpful. The beds were quite comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Spent the night before catching a plane.

Posted Jun 25, 2014
From the time we checked in until we left, everything and everybody was excellent. Extremely convenient to airport and the mall of America. Would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Frisco, TX

Nice hotel...around corner from Mall of America

Posted Jun 17, 2014
Great food, great staff and very helpful and accommodating! The sectional in room was a little smelly though... Maybe some febreeze to help? Overall great stay and highly recommend!
5 out of 5
Recommended
for Everyone
by Clyde

Posted Jun 17, 2014
Very inviting staff. Room was bright and comfortable. Excellent location.
4 out of 5
Recommended
for Everyone
by Sharon from Wi

Close to Mall of America

Posted Jun 17, 2014
Pros: The hotel has a very friendly family atmosphere. The rooms are spacious, the only problem was the very small claustrophobic bathroom.
Cons: Try to muffle the road noise that we could here on the 4th floor.
Location: A lot to see and do in the area. Mall of America, Ikea, plane watching.
Spacious room, comfortable bed, nice night view from bedroom window.
4 out of 5
Recommended
for Everyone
by sc from oregon

Nice hotel close to airport and mall of America

Posted Jun 7, 2014
Nice clean we'll equipped hotel. Had a pool, but wish they has a hot tub. Great shuttle service and breakfast buffet. Would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

I love the HYATT will not stay anywhere else while

Posted Jun 5, 2014
Pros: the staff , nice room
Cons: NOTHING! very nice and comfy hotel! thumbs up ;-)
Location: WENT TO MALL OF AMERICA AND HAD A WONDERFUL TIME!
Had a great time! This is our 3rd time staying here. We love it so much..
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean hotel

Posted Jun 2, 2014
Good experience! Very nice and clean hotel! I'll recommend it with my friends!