Ratings based on 1,005 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2015
Our stay was brief. Hotel staff was friendly and helpful. Beautiful, spacious lobby. Room was nice and more importantly, clean.
4 out of 5
Recommended
for Everyone
by A verified traveler

Downtown minneapolis

Posted Jul 27, 2015
Nice hotel. Wish parking was included for hotel guests would be my only recommendation.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2015
It was lovely, staff was professional. I really enjoyed my room. The location was very convenient and I would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington D.C

Great hotel, but staff was a huge disappointment

Posted Jul 14, 2015
Pros: The room was very nice, and the bed was very comfortable.
Cons: Staff attention to customers
The hotel was very nice, but the staff were quite a disappointment. At check-out, there were 4 employees behind the counter. One customer was being taken care of, while the other three employees did other things (other than take care of customers that were trying to check out). I was paying with a gift card, and the employee did not know how to process a gift card and took several minutes to find someone that could help him. When I existed the hotel, there was no one to help with the door and no one to help hail a cab. The employee was inside a room off the exit talking to someone. Very poor attention to customers.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2015
Overall an ok hotel. Our room was a bit unclean and we could hear the people partying in the next room, but the hotel staff were very apologetic and gave us a complimentary fruit plate, which was a nice gift. The pull-out sofa mattress was very uncomfortable (too springy) and needed to be replaced. Otherwise, nicely remodelled and friendly staff for an ok price.
3 out of 5
by A verified traveler

ikke noe

Posted Jul 7, 2015
Pros: personer
Cons: jeg vet ikke
bra hotell og snille personer som jobber i hotellet
5 out of 5
Recommended
for Everyone
by A verified traveler from Greater Twin Cities

Great for Pride events

Posted Jun 29, 2015
Pros: Location, location, location.
Cons: The room was a tad smaller than what I expected, though not small by any means.
Location: Nicollet Mall, Loring Park, the Walker, the Basilica, the lot.
I decided to stay at the HR due to its location close to the Pride fair happening at Loring Park: it's close enough to just go there in a minutes, far enough not to be disturbed by excessive noise. Might not be the hotel with the most character, but it's hard to beat in practical terms.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fargo

Great hotel close to restaurants

Posted Jun 14, 2015
Pros: Within walking distance to restaurants.
Cons: I felt the restaurant was expensive.
Location: Its a great proximity to our business meeting as well as shopping!
We were in Minneapolis for business and this hotel was within walking distance to great restaurants. Perfect place to stay. The view from my room was beautiful.
5 out of 5
Recommended
for Everyone
by A verified traveler

As described

Posted Jun 14, 2015
Pros: Room size
Cons: Na
Location: Center of the city lots to do
Nice clean room friendly staff, in the center of town
5 out of 5
Recommended
for Everyone
by A verified traveler from fargo, nd

Great downtown Minneapolis hotel to stay.

Posted Jun 12, 2015
Price is reasonable. Great walking distance from everything. Rooms are always clean and beds are pretty comfy. Who is really in the room anyway when you have so many fun activities going on. Brit's pub is very close and super awesome. Across the street has free outdoor games and yoga, really fun! And the gym... Is HUGE. So if you need to get that workout in they have a huge gym with everything you can think of!