Ratings based on 936 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom EC, Wisconsin

Came for a Twins game

Posted Apr 25, 2015
I've stayed at Hyarr many times but first time bringing my kids. Lots going on so tons of kids in hotel, but no issues with excessive noise. Staff are excellent at checkin and in restaurant. Only negative was the pool. It's tiny and unheated. So cold we couldn't stay and my kids love to swim. Bummer, but otherwise great hotel
2 out of 5
by A verified traveler

Room switch unacceptable

Posted Apr 23, 2015
Cons: Staff feeling accoutnable
To reserve a King and have it converted to a 2-queen room and then have it be located right outside the pool is unacceptable - have the hotel desk personnel blame Expedia - also unacceptable. Don't really care who's to blame - the fact that I ended up in a room different from what I reserved is unacceptable and both Expedia and Hyatt are to blame. I'm sharing my experience with anyone I can as a caution abotu booking both with Expedia and using Hyatt as a property. I certainly have no incentive to ever return.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago, IL

Nice hotel close to train and downtown

Posted Apr 12, 2015
Pros: The hotel is close to everything-trains, shopping, nightlife, restaurants-and the staff was very friendly and helpful. There was even a little café.
Cons: Don't automatically charge debit card users. Not everyone carries a credit card these days!
Location: The hotel is close to everything-trains (Green and Blue Line), shopping, nightlife, restaurants.
I was glad we found this hotel. It is a convention hotel, located a few blocks from the Green and Blue line trains, and close to lots of shopping, restaurants and nightlife. (The Green line train takes you right to the Mall of America.) The room was a nice size, especially the bathroom. We also had a nice view of downtown. There was also a small cafe inside which sold coffee, tea, and snacks. They even had gluten-free cookies! The cafe hours were very convenient. The only thing I didn't like is I use a debit card and got charged for incidentals, but I did get all of my money back a few days after.
3 out of 5
by A verified traveler

Nice walking distance to Metro Line

Posted Apr 11, 2015
Pros: Gym facilities
Cons: Local calls being priced, ill use my own phone if i was aware.
Location: Target Centre, 8 miles of skywalk mall, Metro Line Train to St. paul or Mall of america
It was a nice hotel, but they made you pay for everything after, My Truck was scratched while it was parked in the valet service nothing was done, and also things like mini fridges and local calls cost extra not impressed
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 8, 2015
The hotel was easy to find, had a friendly staff, a great price through Expedia and excellent rooms. The location is great being so close to Nicollet Mall.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything

Posted Apr 8, 2015
Very nice, clean and great location. The staff was very welcoming and made sure we had everything we need to make our stay the best.
3 out of 5
by A verified travelerfrom Pleasant Prairie, WI

Mediocre downtown hotel

Posted Apr 8, 2015
Having stayed with the Hyatt and the Hilton within two months, the Hilton was a much better experience. We stayed 3 days at the Hyatt and our toiletries and towels were not replenished without stopping at the front desk to request them and housekeeping did not clean the room after the first day. Our room was close to the elevator and the hallway was very noisy. There was not a refrigerator in the room. In short, expectations were not met.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom california

Great Staff

Posted Apr 7, 2015
Hotel was nice and the staff was fantastic. Location was just okay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 6, 2015
Great experience. Loved the view from the 25th floor. Windows were really dirt on the outside but the view was beautiful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 6, 2015
Great hotel. Fantastic health club. Convenient and affordable parking. Great location.