Ratings based on 844 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 20, 2015
The hotel was great. The guests were noisy and the sound traveled into the room.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ohio

Great Downtown Hotel

Posted Jan 20, 2015
This hotel was within walking distance to most downtown resturants and shopping areas, I would come back and stay here. It was about 18 minutes away from the Mall of America and the Skywalk was an interesting way of getting through downtown to avoid the cold. The hotel room that I had was nice and clean and it overlooked downtown, which was nice. I recommend the Hyatt Regency!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom St. Cloud, MN

Nice hotel with excellent gym & breakfast buffet

Posted Jan 5, 2015
Very nice hotel, plush yet firm beds, nice bathrooms, the gym was excellent. Chlorine in pool way too strong and not the most visually appealing, but gets the job done.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great downtown Mpls hotel

Posted Jan 4, 2015
Beautiful lobby and nice room (a fridge in the room would be nice but not essential). Only issue was the huge line to check in. Staff did a good job of keeping the line moving and apologizing for the wait (and brought drinks!), but still, I've never seen or waited in a line that long to check in to a hotel before. Would still recommend it though-- great, newly remodeled hotel in a great location!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Minneapolis Minnesota

It Great with a capital G

Posted Jan 2, 2015
Quite, comfortable and warm. Was able to relax and not be distributed. If I had the opportunity to do it again I would.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Minneapolis, MN

Posted Jan 2, 2015
Very nice hotel with very helpful staff. We did not use the pool area but walked through it. No hot tub or sauna, which we were hoping for on a cold winter night. The pool area was too brightly lit and not nearly as fancy as the rest of the hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom North Branch

Friends Weekend

Posted Jan 1, 2015
Location: Terrific.
We had a wonderful time at your hotel. The staff were courteous, friendly and very helpful. The location was perfect for our concert venue at the Target Center. We enjoyed walking around Nicollet Mall and didn't need any other transportation. The room was clean and we had a City view that was awesome. We had breakfast the next day and it was delicious. All in all, we would like to come back someday.,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 29, 2014
Location: Buca di Beppo 3 blocks away.
Very clean and staff was excellent. Never tried the pool so much to do elsewhere.
4 out of 5
Recommended
for Everyone
by A verified traveler

Watch the ramp parking!

Posted Dec 15, 2014
Location: Skywalk is confusing and a long walk from the hotel to retail.
The hotel stay was fine, however, everything was stolen from the trunk of our car in the hotel parking ramp, so put a damper on our shopping trip. ..no evidence as to how they got in....unless they intervened the transmission on my key fob when I locked it. ...waiting for security to respond. Also, I was surprised at my credit card being charged a "holding charge" of 373.61 that was charged the date of check-in? Our stay was $123.61. I hadn't been charged that at other hotels.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Iowa

nice hotel, but rooms are dark.

Posted Dec 13, 2014
in an effort to save energy, the hotel has decreased the number of lights in the room. And they have installed energy saving bulbs that throw very little light. As a result you stumble around the room hoping you don't bump into furniture that you don't see due to low light. Its very irritating that the closet is on an automatic light system. The light only opens when you open the door. While you're still fiddling with your clothes in the closet , the light goes off. the hotel needs to change that. It's very dissatisfying to the customer.