Ratings based on 1,083 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 1, 2014
Amazing!! We had a fantastic stay here and would certainly go back. Great location, friendly staff and amazing room!
Comment from Hotel Management
Sep 5, 2014 by Hotel Management, Hotel Management
Thank you for the great review! We are so happy to hear that you enjoyed your stay. We hope to welcome you back again soon!
3 out of 5
by A verified traveler from St. Paul

Not worth the money

Posted Aug 24, 2014
Pros: The bartender, Angel, was a wonderful kind man. A person to be around.
Cons: Room cleanlyness and a willingness to sincerly care about the customer.
Location: There's a place called Seven, where I had dinner with a friend. A little expensive and very worth it.
The while it looked clean the room had some problems. One of the outlets wasn't working. What stuck out the most about the room to me was the smell. It smelled like someone hadn't showered. Especially the bed. I was going to say something, but the people at the front desk were overwhelmed and didn't really have much time. I would have something later that night except the guy (maybe he was the manager) who was at the front desk and wondering around the lobby seemed a little patronizing. I'm not really rich. I pretty much don't belong at your hotel and I think the guy thought so as well. I just wanted to spoil myself for a night and $300 is a lot for me and I feel like I wasted it. I won't be going back to your hotel. I wish I could, but I don't have the money and I don't think it's meant for people like me.
Comment from Hotel Management
Aug 29, 2014 by Hotel Management, Hotel Management
Thank you for taking the time to share your feedback, Rachel. We are happy to hear that Angel took good care of you and we look forward to sharing your comments with our entire staff. We are sorry to hear that you were not satisfied with your guest room and were not able to communicate this to our staff. When you stay with us, you should feel confident that you’re going to get friendly, helpful service and a guest room where you can relax and enjoy your time away. I assure you that we have higher standards and this experience was out of the ordinary. We hope to have another chance to wow you during your next visit downtown.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fargo, ND

Close to Target Field

Posted Aug 21, 2014
Pros: Close to Target Field & eating establishments.
Cons: Need ice machines on each floor.
Location: Excellent location for sporting events, concerts & just all around social fun.
Had a very good time. Area around the hotel is under construction so outside area doesn't look the best right now. Went to Twins games & ate at various restaurants close by. Nicollet Mall is only a few blocks away so wife & I enjoyed the time by shopping & getting in some exercise as well.
Comment from Hotel Management
Aug 27, 2014 by Hotel Management, Hotel Management
Sounds like you had a great stay, Curtis! We couldn’t be happier to hear that. Our hotel and neighborhood certainly have a lot to offer as you discovered. Thank you for making us a part of your visit downtown. We hope to see you the next time you visit Minneapolis.
5 out of 5
Recommended
for Everyone
by A verified traveler from minneapolis

Great location. Beautiful hotel

Posted Aug 19, 2014
The hotel was so much more than we expected! We stayed in the penthouse and it was beautiful! Across the street from the Target Center. Which made our concert experience more fun and safe.
Comment from Hotel Management
Aug 27, 2014 by Hotel Management, Hotel Management
Thank you for the great review, Dana! So happy to hear you enjoyed your stay. Thanks for making us a part of your night out. We can’t wait to welcome you back again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to target field

Posted Aug 18, 2014
It is under construction but staff was excellent. Close to target field an evening entertainment
Comment from Hotel Management
Aug 26, 2014 by Hotel Management, Hotel Management
Thank you for your recent stay and taking the time to leave a review. We take pride in our service and look forward to sharing your feedback with our entire staff. We’d love to have you back the next time you are in Minneapolis.
1 out of 5
by A verified traveler from Pa.

One of the worst

Posted Aug 16, 2014
Pros: bedding was nice, although bed was not. Lobby and hallways were nicely presented, although dark.
Cons: Everything....Tear it down....start over....all of this for $340 a night....if you want better...find a Motel 6.
Location: trendy downtown shops and restaurants. However, this should be your last choice as a downtown hotel in the city
5 out of 5
Recommended
for Everyone
by A verified traveler from minneapolis

Posted Aug 15, 2014
One of our favorite places to stay in minneapolis. Always exceeds our expectations!
Comment from Hotel Management
Aug 26, 2014 by Hotel Management, Hotel Management
We couldn’t have asked for kinder words, JB! On behalf of our entire team, thank you very much for taking the time to sing our praises. We look forward to seeing you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Close to events at Target Field and Target Center

Posted Aug 13, 2014
Pros: The shower!
Cons: There is no pool or hot tub.
Location: Convenient to restaurants, pubs, shopping. Connected to the Skywalk. Close to the light rail. Pedal taxi cabs available. Across from Target Center.
Nice area with numerous restaurants, pubs, etc. within walking distance. Skyway connection to other downtown buildings. Shower is to die for! Absolutely awesome! Overall a very nice stay. Small discrepancy with requested room and check in, but easily solved. Housekeeping a bit slow but I did not make them aware of some special needs I had the first day. I did not eat in the hotel restaurant, but I did partake in the purchasing the delicious pastries available every morning! I would definitely book this hotel again.
Comment from Hotel Management
Aug 27, 2014 by Hotel Management, Hotel Management
Thank you for your review, Leslie. I am glad we were able to make things right for you during your stay. Thank you for making us a part of your visit to Minneapolis and we look forward to seeing you next time.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hampton, IA

Elegant. The place to stay for Target Center.

Posted Aug 10, 2014
Pros: Clean, spacious
Cons: Nothing we noticed.
Location: Perfect for Target Center and Target Field activities! Safe, busy area of downtown.
Every staff member we encountered greeted us and asked if we needed anything.
Comment from Hotel Management
Aug 26, 2014 by Hotel Management, Hotel Management
We couldn’t have asked for kinder words! You are right about our location in the heart of downtown. We are happy we could make you feel at home during your stay and we look forward to your next stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location in downtown Minneapolis

Posted Aug 9, 2014
The food in Cosmos was outstanding! The staff at the hotel was outstanding and very helpful.
Comment from Hotel Management
Aug 26, 2014 by Hotel Management, Hotel Management
Thank you for the fantastic review! We look forward to sharing your positive feedback with our staff. We hope to see you again when your travels bring you back to Minneapolis.