Ratings based on 1,709 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
by A verified traveler
Posted Sep 12, 2014
Don't understand all the negative reviews, quiet, clean, acceptable amenities in room, daily newspapers available, reasonable prices in bar/resturant, excellent breakfast.
for Everyoneby A verified traveler from Florida
Ten days at Park Plaza.Posted Sep 11, 2014
I enjoyed my stay at Park Plaza because the staff were pleasant, the room was very comfortable and clean, and it was easy access to anywhere you wanted to go in Mpls. I would have given it a 5star rating if it had a free continental breakfast.
for Everyoneby A verified traveler from Duluth MN
weekend awayPosted Sep 10, 2014
Pros: location and the comfort of the bed.
Cons: even a small continental breakfast could be offered.
Location: the world market , trader joes, marshalls, all within walking distance. Mall of America and airport both have shuttle.
We loved the location and the comfort of the room and already we are planning our next stay. Loved that my brother and his wife could get a shuttle to the airport from our hotel and we were close to shopping. Amazing Room.
by A verified traveler from South Dakota
Poor customer service but decent roomPosted Sep 8, 2014
Pros: The facade of the building was appealing.
Cons: The hotel policies do not align with Expedia policies. They should match otherwise it leads to false advertising.
Location: The location is slightly difficult to get to but in a quiet area.
This hotel charged my credit card for services not received and would not return my calls requesting a refund. I finally had to dispute it through my credit card company which is still pending. I wouldn't recommend this hotel solely based on customer service. The location was also somewhat difficult to get to. The hotel and room were average.
for Everyoneby A verified traveler
Posted Sep 2, 2014
Pros: clean and comfortable
had a very good experience staying at this hotel very close to restaurants clothing stores and the mall of America
by A verified traveler
Close to the mallPosted Sep 2, 2014
This hotel was in close approximation to where I was looking to go, it was okay for the price, but have stayed at better.
for Everyoneby A verified traveler from Canada
Close to MOAPosted Sep 2, 2014
Pros: Close to where i want to go to.
Cons: A good renovation is in the offing.
Location: Close to Marshalls, next door
Shower head is not working properly, need to hold the shower head with a plastic bag to have it stay where it should be.
for Everyoneby A verified traveler from winnipeg
Park plaza hotelPosted Sep 1, 2014
Park plaza was a good hotel to stay at. The room was kept clean as we used the room service daily. We stayed there 4 nights and it went smooth. Easy check in and check out. Overall good experience would go back again for sure. Only criticism I would say is the pillows were too soft.
by A verified traveler from Portland OR
Posted Aug 31, 2014
Location: Close to Trader Joe's and World Market
Average hotel for the rate we paid. Nice and quiet but still close to freeway.
for Everyoneby A verified traveler from WI
Nice hotel and close to Mall of America!Posted Aug 28, 2014
Nice and clean hotel and a GOOD price!! I would recommend this hotel to anyone wants to stay next to Mall of America. They have a shuttle that takes you there so you don't have to worry about parking your car ;)