Ratings based on 295 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
86% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Happy with the stay.

Posted Dec 15, 2014
Perfect for the price. Clean and nice staff. Donuts and coffee.
2 out of 5
by A verified travelerfrom Wausau, WI

Non-smoking - you're joking!

Posted Dec 1, 2014
Pros: It had a good location
Cons: keep the smoking and non smoking rooms SEPARATE
Location: It was close to the highway and only a few miles from some shopping and restaraunts
We booked a non-smoking room and the only truth behind it was that when we were in it, we were not currently smoking. The whole room smelled really bad like cigarettes and our room was directly between two other smoking rooms, so it's like the smoke was being pumped in all night. All of our clothes and everything smelled by the time we left. When I was in the shower the next morning the shower curtain and rod fell on me and when I tried to dry my hair when I got out, the blow dryer provided in the room did not work. I went to the front desk to get a new dryer - the girl at the desk was wearing earbuds and did not notice me until I made a few attempts to get her attention. She then didn't believe that the blow dryer was broken and had to try it before she would give me a new one, then acted like I was the one that broke the dryer!
1 out of 5
by A verified traveler

Horrible customer service

Posted Dec 1, 2014
My room wasn't clean front desk clerk was very rude I didn't receive my wake up call I would like my money back or atleast deserve 2 days free stay worst service ever
2 out of 5
by A verified traveler

Unfriendly policy

Posted Nov 11, 2014
Although by the book, they were totally justified, some compassion would have served them well. I had stayed the previous weekend and was reserved for the following weekend. This weekend, on Sunday, there was a winter storm warning issued. I left my classes early, so I could travel home ahead of the storm. Because I had missed checkout, they would not refund my nights fee. Totally their right, however, I thought that a blizzard may be special circumstances, and have changed hotels for the rest of my schooling needs. By not refunding one night, they lost a boarder for many more nights. I'm neat, quiet and only sleep in the room, won't be back.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom MN

Posted Oct 27, 2014
It was perfect, and the price was just perfect! It was not to far to Minneapolis, and also they have a good transit system. We enjoyed our trip there! But there is no actually breakfast. Only thing they had for breakfast was donuts, But gas station was right next to the hotel, so it is good.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 21, 2014
I think it was alright. The price was affordable and the hotel was exactly how I thought it would be. There was a swimming pool but it was very tiny.
3 out of 5
by A verified traveler

Posted Oct 12, 2014
The location was in a slightly rough area of town but didn't feel unsafe. Would have liked to had an actual breakfast besides donuts and coffee. For our needs it worked out, but if we were to spend more tie there then we would have looked somewhere else.
1 out of 5
by A verified travelerfrom Winnipeg, MB, Canada

DO NOT MAKE THE SAME MISTAKE AND STAY HERE!!!

Posted Sep 2, 2014
Pros: Close enough to the mall.
Cons: Knock it down and build a new one, only way to fix what's wrong with it.
Location: 10 minute drive to the mall, but not much around.
The place is horrible, rooms stink, carpets are actually sticky and wet from the humidity, there is mold on the walls. The swimming pool is severely cold even though staff claim there is a new heater and the temperature shows 80 degrees, it's more like 68, if that. The hot tub is super hot to compensate I guess. On a positive note, the beds were super clean and quite comfortable and the location was convenient, but that's all. Definitely will NEVER stay here again, sorry we did this time.
3 out of 5
Recommended
by Luella Egginkfrom Sibley Iowa

close to the bus stop for the MN state fair

Posted Aug 30, 2014 on Hotels.com
We enjoyed the pool area, we thought it would have cereal for the breakfast but only bakery rolls. We were also disappointed in the beds and pillows., the mattress was too flat and hard. Hope they replace them so we could perhaps stay there again.
4 out of 5
Recommended
for Families
by Morrisa & Linfrom Pine River, Mn

Posted Aug 28, 2014 on Hotels.com
Perfect location. Staff was friendly and accommodating. Quiet room with no problems whatsoever. Would definitely stay again and plan to next year for the Mn State Fair!