Ratings based on 170 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 18, 2014
Front desk staff very kind and helpful, had my room ready when I check in early.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom East Grand Forks

Loved it!

Posted Dec 15, 2014
Pros: Everything
Cons: Nothing that we found
Great experience, great hotel! Beautiful hotel and room, great staff. Maybe a bit of the beaten path for some but perfect for our purposes. My girlfriend recommended it to her company for their next conference. We WILL stay here again!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Duluth

Nice hotel close to the Mall of America

Posted Dec 9, 2014
Pros: My 17 month old daughter was entertained by watching the cars on the freeway go by. She learned to say the word car
Cons: I have stayed in the same room twice, in the past 3 months. They still haven't fixed the shower door yet. It stays open about two inches.
Location: Mall of America, Factory outlets ( I bought 36 pairs of underwear)
Got in at 9:30 PM with a friend of ours from Germany. We ordered the fillet mignons and ate dinner at 10:00. My friend is still saying this is the best stake he has had in the USA. Very nice reception area with high ceilings. They have these giant square couch tables that our daughter loved to crawl across numerous times. These are the things you don't take notice of until you have a child.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 28, 2014
Friendly staff, very nice room for the price.Hotel is a little dated but still in very good condition.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 21, 2014
My stay was pleasant and the hotel staff was very friendly. I would definitely recommend others to book here.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 19, 2014
We had a great weekend away from our kiddos in Minneapolis and the Sheraton was well worth the stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Iowa

Posted Nov 3, 2014
Cons: nothing
Location: Mall of America and Vikings games
The staff was very friendly and inviting the minute we walked in the door. The rooms were clean and organized. It was very quiet as well.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom v

Great location

Posted Nov 2, 2014
Very formal business like hotel. Not good for families but great for a weekend get away. Very clean very quiet. Great location - close to MOA and on the way to Albertville. Trader Joe's and Whole foods are close by
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing staff

Posted Oct 28, 2014
The staff here really made an impression on us. We were staying there for dress shopping. After a long day of shopping their friendly attitudes really helped aliven us the rest of the night. Staff was so great.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 27, 2014
Pros: Clean, nice friendly staff
Cons: Would be nice if hotel had a shuttle service to take guests to the mall and surrounding areas...most of the hotels in the area do have shuttles.
Great staff, very helpful. Great service in hotel restaurant and cafe.