Ratings based on 295 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Princeton Mn

Great stay at your hotel.

Posted Oct 27, 2014
Pros: The friendly helpful staff. clean rooms. beautiful hotel. great outdoor fireplace. Great pool and hot tub. Great location. Wonderful breakfast.
Cons: nest year we hope we can sit around the forplace. Two men sat there din=rinking the wole time but we sere thankul for a table to sit around.
Location: This hotel is not so cose as some hotel to the St Paul U of M campus where our conference was located but it is such a great hotel worth the trip.
Friendly, helpful staff. Clean comforable well equiped rooms. Comfortable beds. We had a great time in your hotel and are anxious to come back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 14, 2014
Breakfast staff was very rude. Almost like she was doing us a favor by her being there. Overall pleasant stay.
Comment from Hotel Management
Oct 17, 2014 by socialmedia, Hotel Management
I am sorry to read that you experienced this during your visit with us. We will be sure to use your feedback to make all necessary improvements, so that we can be sure to exceed our guest's expectations during each stay with us. Thank you for taking the time to share your feedback with us.
5 out of 5
Recommended
for Families
by A verified traveler from Des Moines, IA

Great place for mini family reunion!

Posted Oct 14, 2014
Location: Walking distance to a Mexican restaurant, easy drive to Mall of America
My parents, siblings, and all the grandkids stayed together for a long weekend. The kids had a great time in the pool, and the staff was very helpful with recommending food options, making sure the kids had hot chocolate after playing outside, etc. We will definitely stay here again!
Comment from Hotel Management
Oct 17, 2014 by socialmedia, Hotel Management
Thank you for taking the time to share your feedback with us! I am happy to read that our hotel was a good fit for your family's needs, and we hope to host you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mandan, ND

Loved it!!

Posted Oct 7, 2014
Wonderful stay and fantastic staff. They were all very pleasant and accommodating. I would recommend this place to everyone.
Comment from Hotel Management
Oct 17, 2014 by socialmedia, Hotel Management
Thank you for choosing to stay with us, and for reviewing our hotel. Our staff will be thrilled to read they made a positive impression on you, and we hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Winnipeg, MB

Lovely and relaxed

Posted Sep 23, 2014
Pros: Beautiful breakfast room with a view of the hotels lovely patio.
Location: close to freeway but a little difficult to get to.
We wanted a hotel that was close to the freeway. It is a lovely hotel and the rooms are well laid out, but it was complicated to get to.
Comment from Hotel Management
Oct 1, 2014 by socialmedia, Hotel Management
Thank you for passing along your feedback! I was happy to read that you enjoyed your stay with us, and we hope to have the opportunity to host you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Weekend trip

Posted Sep 17, 2014
Cons: It was a little tricky to get to the hotel from the main roads.
I liked this hotel. It was clean, comfortable, quiet, and convenient to the highway. Free breakfast had a good selection and the pantry was helpful for an evening snack.
Comment from Hotel Management
Sep 22, 2014 by socialmedia, Hotel Management
I am glad to read you enjoyed your stay with us, and were able to take advantage of our breakfast buffet and Pantry area. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Newton, IA

Great comfort & amenities

Posted Sep 10, 2014
Friendly staff, beautifully decorated, good free breakfast, free parking, beautiful outdoor seating area. Beds were so comfy, lots of space in suite, nice shower, clean, everything we needed. Nice hot tub & pool was actually warm! Our only gripe was they didn't seem to know when the pool closed: on check-in we were told 11, so we went down one night at 9:45 to find the sign outside the door said 10. Asked someone else at the front desk & he said it closes at 10 & the lock would stop working (we checked after 10, our key still worked). The signs inside the pool area said open till 11. We didn't want to teach our 12 year old that it's ok to disobey the rules, so she & her dad swam for about 10 minutes & I didn't bother to get in. We were really looking forward to swimming but that was our 2nd & last night there so really didn't get to. Very frustrating that no one seemed to be on the same page. Other than that we had a great stay & would definitely go back!
Comment from Hotel Management
Sep 22, 2014 by socialmedia, Hotel Management
Thank you for sharing your feedback with us. I apologize for the issues you encountered during your visit with us. We will be sure to address the inconsistencies with our postings and policies, thank you for sharing this feedback. Thank you for choosing to stay with us, and we hope to have the opportunity to host you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 3, 2014
Room & staff were great. I will recommend this to all the people I know.
Comment from Hotel Management
Sep 22, 2014 by socialmedia, Hotel Management
Thank you for reviewing our hotel! Our staff will be excited to read that they made a positive impression on you during your visit. Thank you for staying with us, and we hope to host you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Staybridge is great place to stay.

Posted Aug 25, 2014
Close to MOA and Southdale. Easy access to 494. Only improvement I would like is more comfortable beds.
Comment from Hotel Management
Sep 22, 2014 by socialmedia, Hotel Management
Thank you for sharing your comments with us. I am glad to read that you enjoyed your stay with us. Thank you for sharing your feedback in regards to our hotel beds, we have a plan in place for upgrading our bedding in the near future! Thank you for taking the time to review our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good, clean, and quality wifi!

Posted Aug 18, 2014
Pros: clean room, quality wifi, cold air conditioner
Cons: better sheets and water pressure
Location: Caribou Coffee just down the road!
Pretty much everything was as expected from a Staybridge Suites(I try to always stay at these when I go places). However I will note that the water pressure in the shower was a bit weak, and sheets weren't as soft and high quality as they normally are at other Staybridge Suites I have stayed at. Neither of those things would keep be from staying again though!
Comment from Hotel Management
Aug 25, 2014 by socialmedia, Hotel Management
Thank you for sharing your feedback with us! I am glad to hear you enjoy Staybridge Suites, and we will certainly use these comments to improve our amenities and services provided. We hope to see you again in the future!