Ratings based on 177 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted Apr 14, 2014
I would absolutely stay here again. Staff was friendly, hotel was clean...couldn't ask for more! Close to mall. Excellent place for families.
Comment from
Jan 17, 2014
Thank you for taking the time to review our hotel. I am thrilled to hear you enjoyed your stay with us, and we hope to host you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect Hotel

Posted Mar 31, 2014
Needs to make sure it is clean in the bathroom. Everything else was good. Location was great. Very Friendly.
Comment from
Jan 4, 2014
Thank you for choosing to stay with us, and for sharing your feedback. We'll be sure to share your comments with our Housekeeping team, and use them as a training opportunity. We hope to host you again soon!
5 out of 5
Recommended
for Everyone
by Karinne from West Des Moines

2 bdrm suite was perfect for the seven of us.

Posted Mar 24, 2014
Mom and six teenage girls on a MOA shopping weekend and this hotel was so close by. Beautiful, clean, friendly, quiet and spacious. Great hot breakfast and plenty to choose from. We will stay here from now on with our large group trips.
Comment from
Jan 4, 2014
I am glad to hear you enjoyed your stay with us, and the two bedroom suite worked well for your group. Thank you for staying, and we hope to see you again soon!
3 out of 5
by sheena from milwaukee wi

Ok hotel

Posted Mar 17, 2014
This hotel was decent, however, I expected more. There is no restaurant nor lounge. Had to order from hilton next door and that stops at 10p. The breakfast buffet was nice but you better hurry and eat because they turn the lights off exactly at 1030a even if your at buffet still choosing an item. The staff however were friendly and it's approximately 7 mins from MOA! There was hair on my bed pillows (which wasn't mines). That grossed me out! So overall nice size room but need some basic housekeeping training classes
Comment from
Jan 20, 2014
Thank you for sharing your comments with us. We strive to exceed our guest's expectations with each visit, and I am sorry to hear that did not happen during your stay. We will be sure to use your comments as an opportunity to improve our services. We hope to have the chance to earn your business in the future.
5 out of 5
Recommended
for Everyone
by Melanie from Waterloo, IA

Very nice hotel!

Posted Mar 11, 2014
Location: Mall of America!
The hotel was very nice! Loved the fireplace when you would walk in and the staff was very friendly and helpful when looking for places to eat! The breakfast buffet was good! The pool and hot tub were great as well! My kids had a blast and we will return to this hotel when we come back to the Bloomington/ Minneapolis area!
Comment from
Jan 20, 2014
Our staff will be thrilled to hear that they made an impact during your visit with us! I am glad to hear you enjoyed our hotel, and hope to host you again soon!
5 out of 5
Recommended
for Everyone
by ashtonsmama from Whitehall, Wi

Wonderful place for a vacation.

Posted Feb 27, 2014
Pros: Everything
Cons: nope
Location: Mall of America, Airport, Minnesota zoo
We stayed at this hotel for three nights, it was clean, the staff was helpful and the hot tub was actually the perfect temperature. After we returned home we realized that my son had forgot his backpack there. i call and was the staff quickly located the pack and mailed in to us. We were very impressed with this hotel and would definitely stay there again.
Comment from
Jan 5, 2014
I am glad to read that you enjoyed your stay with us, and were able to enjoy our hot tub and pool area! I will be sure to share your comments with our team, and I am thrilled to read we could assist in finding your son's backpack! We hope to see you again soon!
5 out of 5
by jeff from st paul,mn

Wonderful hotel

Posted Feb 19, 2014
This is a great hotel nice big rooms and the staff was awesome
Comment from
Jan 5, 2014
Thank you for sharing these comments with us. We are excited to hear you enjoyed your stay with us, and hope to host you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Relaxing

Posted Feb 17, 2014
The pool area was perfect not to hot not to cold.... The room was comfortable. I enjoyed the kitchenette it made it easy to feed the kids in all of the business. The breakfast was enjoyable.
Comment from
Jan 5, 2014
Thank you for taking the time to pass along your feedback. We are excited to read that you enjoyed your guest suite, the breakfast buffet, and our pool area. We hope to host you again soon!
5 out of 5
Recommended
for Families
by A verified traveler from Iowa City, IA

Nice family weekend stay in the So. Suburbs.

Posted Jan 26, 2014
Location: We took the kids (elementary age) to The Works museum in Bloomington. It is very hand-on and fun for engineer-minded kids. Not big. Half day outing
We had a lovely weekend. The suite was very comfortable and we were able to put the children to bed, close the bedroom door, and enjoy the rest of the evening by ourselves. The pool was clean and nice. The fitness room is well-kept. The hotel staff were very kind and helpful. And the breakfast was a big hit for a family. Seriously, if you went to a restaurant for such a breakfast with three children you'd pay almost half what we paid for the whole hotel stay. Thank you! We hope to stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice layover hotel

Posted Jan 13, 2014
Party of 7 on our way to a Mexico vacation with layover in Minneapolis. Hotel staff was friendly and helpful. Hotel very accomidating. Shuttle staff willing to pick up and drop off at airport but also went out if the way to shuttle us to MOA and dinner run. Would stay again.