Ratings based on 1,192 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from detroit, mi
Downtown Minneapolis Boutique Historic HotelPosted Jun 28, 2015
Pros: This hotel understand the Art of hospitality: beautiful, clean comfortable, safe, and thoughtful staff. Loved the pool and spa.
Cons: Pool closed at 530pm. Longer hours. Don't expect a room with a view.
Location: 2 blocks from Nicollett pedestrian mall, shopping and restaurants. Great downtown location.
This is a unique hotel with loads of character. Very cool lobby with Lion, fire place and lounge areas. I stayed 2 nights. I got a free upgrade from Queen to king on check in. I had a cousin meet me and they gave an extra pass for the pool, no problem. It was a beautiful swimming pool and Minneapolis Athletic Club spa facilities that are first rate. The room was perfect, great room service, stylish, tasteful and interesting decor. Complimentary wine bar. Neat little historical features.
for Everyoneby A verified traveler from chicago
Great hotel close to everything!Posted Jun 23, 2015
Wonderful hotel with awesome amenities! Close to target field, the metro light rail and more! Great little cafe around the corner as well!!!
by A verified traveler
Nice place, but not twice as nicePosted Jun 22, 2015
The Grand is the priciest place to stay in Minneapolis, by about 70%. It is a cool hotel, big but with a boutique vibe. There is a really nice quality of personal treatment at the front desk. Very fashionable, cool place right in the middle of downtown. However - it is both over-priced and lacking some basic things. I assume some of the problems come with having been swooped up by Kimpton properties. Seems the pros are well outlined in other reviews. Here are the cons: The suites are just okay, though the price tag would suggest they are super-deluxe. What you get is a little extra floor space where there is a couch and a 2nd TV set. There is no way to rent a movie! No pay-per-view type option. No DVD player even. You just get whichever movies are on TV. With this kind of price tag, the internet should be free. Instead, $15 for 24hrs. I suppose an extra $15 added to an already high price tag shouldn't be a game-changer - but it seems like a bit of a poke in the eye, considering your average 1* roadside motel has free internet. The food available for room service is very, very pedestrian. There are zero views out the window, even on the top floors, because it is next door to bigger, taller buildings.
for Everyoneby A verified traveler from winona mn
Perfect downtown locationPosted Jun 15, 2015
The rooms were clean, staff were friendly and helpful and the location is perfect for a weekend getaway downtown.
for Couplesby A verified traveler from Mankato, MN
Beautiful hotel with great downtown locationPosted Jun 9, 2015
Pros: Location Perks-bar, minibar, complimentary bikes Quiet Classy Workout facility
Cons: Maybe a bowl of fruit in the lobby or some cookies. The view is non existent but can't change that.
Location: Close to Nicollet Mall, Hennepin Ave, great bars, restaurants and entertainment close by, Mississippi River and other Minneapolis destinations.
After a rocky start (three different rooms in 30 minutes) we settled in nicely to the beautiful Grand Hotel. Our first room was a corner room that was beautiful and quaint but still good sized. Unfortunately the toilet didn't work and they had to move us. They gave us a free upgrade to a King Premier Suite that had a great living area, bedroom and a huge bathroom. Unfortunately it didn't have the large soaking tub, tv in the bathroom and separate shower that we really enjoyed in the first room. So we passed on the upgrade and asked for a regular king room, they were out of corner rooms. These rooms were still nice and had the bathroom features we wanted. The hotel staff was extremely nice and accommodating. Champagne and chocolate for our anniversary was a great surprise. The hotel is in a great location in downtown Minneapolis. Just a few blocks from Nicollet Mall and within walking distance of Hennepin Ave, the Mississippi River and other great features. The overall feel of the hotel was very quiet, we never heard any of our neighbors during a three night stay. The gym/workout facility/pool and other features are phenomenal. And we loved the complimentary bikes! We put on 30 miles one day on the phenomenal Minneapolis trails and another five miles another day. Don't book this hotel if you want a view of the city, but do book it if you want a phenomenal stay in a central location and a lot of perks along the way! Will be staying here again.
for Everyoneby A verified traveler from Colorado
Great Location in Downtown MinneapolisPosted May 30, 2015
Cons: Front desk staff was great, valet staff was good but a few didn't seem as attentive as others.
Visited for my son's graduation. It was a great hotel in a perfect location for easy access around the twin cities. The room was clean, spacious and well appointed. The front desk staff was very friendly and helpful. I'd highly recommend The Grand Hotel for anyone staying downtown Minneapolis.
by A verified traveler from Newport Beach
6th Floor Room With Only A SkylightPosted May 29, 2015
Pros: Location, right across from where my business conferences were being held. The lobby is pleasant enough.
Cons: Better amenities, newer telephone equipment. Notification that the room is windowless prior to occupancy, air conditioning upgrade.
Location: Located in the heart of the Minneapolis Financial District
Checked in at what is published as a 4 Star Hotel. Was provided a room on the 6th floor that did not have any windows, only a skylight approximately 6' off the ground. The air conditioning system (which had to be kept running for obvious reasons) was extremely loud and had to be turned off every time the phone rang. The phone system was something out of the 1980's, being wireless and almost impossible to use because of the poor speaker system. WiFi connectivity was way below par (they charge $12.95 for "standard" WiFi and $14.95 for "high speed". I tried both and couldn't tell in difference. I was told by someone that the building the hotel is located in had been built as an athletic club of some sort, that was the reason the window situation was as stated. All in all a very disappointing stay.
for Business Travelersby A verified traveler from Perth, Scotland
Good central locationPosted May 29, 2015
Pros: Central location, comfortable bed, nice bathroom.
Location: Lots of things to do in Minneapolis and nearby St Paul.
We had an atrium view room, which was actually quite dark, looking out on a central well in the middle of the building. Apart from that, the hotel was very pleasant and comfortable. We appreciated the free coffee in the morning and glass of wine in the evening.The hotel has good sports facilities attached, and a lovely spa, which I used.
for Everyoneby A verified traveler
Posted May 23, 2015
Enjoyed our stay, the hotel was very nice. Didn't get a chance to use the fitness center, the parking was inconvenient. It was on the edge of being to far from what we had attended through our 2 night stay.
for Everyoneby A verified traveler from Colorado
Nice downtown hotel close to Minneapolis lightrailPosted May 21, 2015
Pros: Proximity to the light rail and skyway connected. Also the feel of a classic hotel that includes modern features.
Cons: Our room had a noisy AC unit that was not the same as the other two rooms in our party.
We came to Minneapolis for my son's graduation and had three rooms. Each of the rooms where different size and layout and all of them where larger than standard chain hotel rooms. The hotel is an older building that has been updated with modern convienences, but still maintains a classic feel. We all enjoyed our stay that included a nightly wine reception. The staff is very friendly and helpful.