Ratings based on 786 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Mel from Madison, WI

Love this hotel, great staff, downtown

Posted Apr 21, 2014
Definitely the best hotel I've stayed in downtown. The location was perfect as we visited particular restaurants and bars. The staff were all incredibly nice and helpful. Will be staying here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Weekend stay

Posted Apr 21, 2014
It is in a good location. We could walk downtown close to shopping.
5 out of 5
Recommended
for Everyone
by A verified traveler

Anniversary

Posted Apr 21, 2014
Pros: Bathrooms, friendly staff
Within walking distance of everything, great location
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel close to downtown

Posted Apr 14, 2014
We wanted a place that was close to downtown Minneapolis night life and inexpensive. This fit the bill!
Comment from
Jan 16, 2014
I'm glad you enjoyed your stay!
3 out of 5
by anne177 from mn

It's ok, not great, not horrible.

Posted Apr 8, 2014
Pros: Got a cheaper price for a room than others on expedia.com.
Location: The location of the hotel was nice for us cause we were doing things right downtown and going to the Guthrie Theater so it was right in the middle.
We got the Autograph king bed room and it was pretty small. I could tell that from the pictures before we booked though. I did not like how much overnight parking was. We could have just gone to a different ramp but I didn't want to haul my bags that far so we opted for their valet and overnight parking. So, I thought I was getting a good deal on a hotel until I had to add that expense to it. The location of the hotel was nice for us cause we were doing things right downtown and going to the Guthrie Theater so it was right in the middle for us which is another reason why I chose it. The room was clean and the beds and pillows were good. The shower was large (no tub). They had a safe which was nice. For what we did, this hotel worked out ok for us.
Comment from
Jan 8, 2014
Thank you for taking the time to offer your feedback. I'm glad you enjoyed the hotel and the location kept you close to the action in the city. For future stays, if you would like to self-park at a public garage, please do not hesitate to unload your luggage in our drive prior to parking. Our valet team will assist with holding your luggage until you return from parking the car. I hope this helps to make it more convenient for you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff

Posted Apr 7, 2014
I had a problem,they helped me,they the front desk staff.Eloise and Nick
Comment from
Jan 7, 2014
Thank you for recognizing Nick and Elise's great service!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel right in the heart of the city

Posted Mar 31, 2014
Pros: Everything!
Cons: Nothing!
Location: Everything is nearby!
Great hotel! Very cozy and comfortable room and the bed was like sleeping on a cloud!
Comment from
Jan 31, 2014
I'm glad you enjoyed your stay and had a great night's sleep!
Comment from
Jan 31, 2014
I'm glad you enjoyed your stay and had a great night's sleep!
5 out of 5
Recommended
for Everyone
by Pete from Iowa

IT WAS GREAT.

Posted Mar 22, 2014
Pros: DOWNTOWN LOCATION.
Cons: NOTHING.
Location: LOCATION, LOCATION, LOCATION!!!!
WE ENJOYED OUR STAY. HOWEVER---IT WAS COLD OUTSIDE!!!!!!!
Comment from
Jan 24, 2014
Glad you enjoyed your stay! You will have to come back this summer to fully appreciate our beautiful Minnesota summers!
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel

Posted Mar 11, 2014
This hotel was very nice. A great place to stay downtown
Comment from
Jan 11, 2014
Thank you!
4 out of 5
by ht from mke

Decent

Posted Mar 4, 2014
The bathrooms are wonderful. Towels, bedding, design all very nice. I like a do not disturb sign in the room, none. It would be nice if there were a chair, and some luggage holders in the closet
Comment from
Jan 5, 2014
Thank for taking the time to give your feedback about your recent stay. I'm glad you enjoyed many aspects of your stay. I have followed up with our team to ensure all standard items are in every room. Hope to see you again soon!