Ratings based on 1,026 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from KC Missouri

Nice place and great location.

Posted Aug 19, 2014
Pros: Location, cleanliness, friendly.
Location: Baseball at Target Field, shopping, eating, partying, you name it.
Easy to get to from the airport by light rail. Station is 1 block away.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Atlanta, GA

Good business hotel.

Posted Aug 19, 2014
Pros: Location, room layout.
Good business hotel. Nice lobby with bar / restaurant. Next door to Wells Fargo tower.
5 out of 5
Recommended
for Everyone
by A verified traveler from Thunder Bay Canada

McCartney Weekend

Posted Aug 10, 2014
Pros: Clean
Cons: Put in a Sauna
This hotel was within walking distance to Target Field
5 out of 5
Recommended
for Everyone
by A verified traveler from APPLETON, WI.

GREAT HOTEL IN DOWNTOWN MINNEAPOLIS.

Posted Aug 10, 2014
Pros: SEE ABOVE.
Cons: NOTHING.
Location: CLOSE TO THE NICOLET MALL
THEY GAVE US AN UPGRADE A NO COST TO US. GREATEST ROOM WE'VE HAD ANYWHERE.
5 out of 5
Recommended
for Everyone
by A verified traveler from FL

Great stay

Posted Aug 6, 2014
Had a great experience with this hotel. Front desk clerk, Michael, was extraordinary. Greeted us every time we passed through the lobby. Room was spacious & clean. Hotel bar was comfortable & also very spacious. Within walking distance to some very nice restaurants and Target Field.
2 out of 5
by A verified traveler

Went for the All Star Game

Posted Jul 17, 2014
Pros: The location was good.
Didn't feel like what I would expect of a Westin. The first room we were given faced a building two feet away which made it feel like we were in a basement. The view from the next room was only slightly better. The dining room there was very limited. No concierge, very spare amenities. We would think twice about Westins after this.
Comment from Hotel Management
Jul 21, 2014 by Bruce, Hotel Management
Dear anonymous, First, thank you for choosing our hotel for a fun event like the MLB All Star game. As you know we are located just a few blocks from Target Field, an easy walk from the hotel. We are sorry that you didn’t like the view from your first room but are pleased that we were able to relocate you to another room with a better view. We are very proud of BANK restaurant and are a bit confused by your comments that is was “limited”? Also, not sure what you mean by spare amenities? We are attached to the Skyway on the second level which allows eight miles of weather protected touring! Inside the hotel we have our Westin Fitness Studio and an indoor pool and hydrotherapy spa. Directly in back of the hotel we have a station for the Minneapolis Light Rail which provides transportation to Mall of America and also the new Green Line which goes into downtown St Paul. Perhaps our staff could have done a better job explaining all of the great features of our hotel. We do hope that you will choose our hotel for your next trip to Minneapolis and we will be sure to show you all of the advantages of staying with us. Be well, WestinmplsGM
5 out of 5
Recommended
for Everyone
by A verified traveler from PA

Convenient to all downtown location.

Posted Jul 17, 2014
Was there for All Star game festivities...first visit to the city. Great experience
5 out of 5
Recommended
for Everyone
by A verified traveler

beautiful unique hotel

Posted Jul 8, 2014
Pros: I liked the location, very central to downtown
Cons: Leaving the water at reception out all the time
Location: Location is great, close to Target field, shopping, the best restaurants
Yes it was a unique experience, and first time there, would return for sure.
3 out of 5
by A verified traveler

Nice restored bank building

Posted Jun 24, 2014
The building is very nice, but not very convenient for restaurants and stores. There is not a shop in the hotel to get anything. There is a restaurant in the lobby, but is expensive. So there is no place to get a casual meal. Rooms are nice, but the quality of the bed linens is not good. My bed had a fitted sheet that did not fit and just bunched up- very poor. I would get up several times a night to smooth the bed out. Staff was very nice.
Comment from Hotel Management
Jul 1, 2014 by Bruce, Hotel Management
Dear valued guest, Thank you for your positive review of our hotel. We appreciate your praise of our staff and building. Your comments regarding your bed linens are concerning and we will use them to investigate what you experienced. It certainly does not sound like you had a Heavenly experience and we apologize. As far as your comments regarding a shop and other casual restaurants please allow me to clarify. We do have a sundry shop located adjacent to our front desk area. We offer snacks, beverages and other convenience items. Additionally, we are connected to the skyway from our second level where you can access many different stores and restaurants with just a few minutes’ walk. We are sorry if we did not communicate this to you during your stay. We will use this feedback to stress the importance of providing this information to new guests. We hope that you will return to our hotel again soon. Be well, WestinmplsGM
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 9, 2014
Very nice for the price. Love the location of 2 blocks from Target Center and all the activity.