Ratings based on 117 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
86% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cranbrook, BC

Convenient to Highway

Posted Jul 30, 2014
Pros: Excellent breakfast included in the room price. Staff friendly.
Cons: Bathtub shower cleanliness. Hot tub cloudy.
Location: Very convenient to Olive Garden and Applebee Restaurants.
Room generally good. Bath tub could have been cleaner, also the hot tub.
Comment from Hotel Management
Aug 1, 2014
Thank you for taking the time to share your comments with us. I am sorry about the spa. We actually drained it the next day refilled and started fresh with it. I also addressed the bathtub issue. We appreciate your feed back so we can make improvements. Sincerely, Jo-Ann B GM
5 out of 5
Recommended
for Everyone
by Lynn from Regina, SK

Good value at this hotel.

Posted Jun 28, 2014
Pros: Clean, pleasant hotel. Excellant continental breakfast.
Cons: The hotel rooms are starting to show their age. The shower head is totally inadequate and poorly installed.
Location: Very close to shopping, restaurants and easy access to highways.
We had an issue with our door handle falling off. The pool was closed due to an accident. Close to shopping and easy access.
Comment from Hotel Management
Jul 1, 2014
Lynn, Thank you so much for sharing your comments and kind words. I assure you steps have been taken to correct the problems. I hope you will give us the chance to serve you again so we can provide you with a great experience in the future. We apologize for the unforeseen incident that forced us to close the pool. Again, thank you for your response to our survey and taking the time to share your comments. Sincerely, Jo-Ann Buchanan GM BEST WESTERN Kelly Inns of Minot.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 14, 2014
We truly enjoyed the free snacks, sandwiches and wine and beer. We did not have to go out in the rain storm to eat supper. The host, Matthew, was very hospitable and helpful. He made our evening at the hotel worth while.
Comment from Hotel Management
Jun 10, 2014 by Dawn, Hotel Management
We are so happy to hear you got to enjoy our new Manager's Reception while you stayed with us in Minot! I will share your wonderful comments with Matthew, our Corporate Trainer, that you found him helpful. We hope you choose us again the next time you're in Minot and hopefully it will be sunnier weather!
5 out of 5
Recommended
by Cathy from Canada

Posted May 10, 2014 on Hotels.com
It was an excellant place to stay and I have recommended it to my friends who will be down on the Memorial Day Weekend!
5 out of 5
by A verified traveler

Great Family Getaway

Posted Apr 28, 2014
Location: Mall and great restaurants nearby
Hi, we had a great time with the family, great facility, it was our second stay, and we loved it!
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Apr 7, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveler

The hotel is pleasant place to stay

Posted Mar 31, 2014
Nice stay, great pool for kids ( but cold), lobby was nicely renovated with a new dining area
1 out of 5
by A verified traveler

Posted Dec 28, 2013
Pros: beds
Cons: they were remodeling
Location: good location
bad
4 out of 5
Recommended
for Overnight Stay Before Destination
by BarrettsMama from Canada

It did the trick

Posted Nov 17, 2013 on Hotels.com
The decor is dated. The surfaces you see (bed, washroom) appeared clean. Some other locations (bathroom fan) were disgusting. The layout of the room was awkward. The breakfast was good. The wifi was decent. The staff were friendly and helpful. The location was easy to get to and convenient to pop in to the mall to pick up a few last minute things.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 1, 2013