Ratings based on 126 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler

Perfect location for our girls shopping weekend!

Posted Oct 5, 2014
We were there to shop so this hotel was perfect! Right behind the mall and just minutes from two other shopping centres. In the evenings we relaxed in the hot tub, and a breakfast with great selection was provided in the morning!
5 out of 5
Recommended
for Everyone
by A verified traveler from Regina, SK

Awesome Hotel close to fabulous mall.

Posted Oct 3, 2014
Pros: Over I liked everything about this hotel.
Loved our stay at Best Western Kelly Inn, staff friendly and extremely helpful. Great lady that operated the Breakfast area in the mornings. Hot tub great after a long day of shopping.
2 out of 5
by A verified traveler from Canada

Ok location

Posted Oct 2, 2014
Ok location as close to shopping. HORRIBLE stay as the mall parking lot was being ripped up right outside our window and the work started EARLY. Tried to get more rest during the day and attempted to get a late checkout because of it. Night staff routed us to housekeeping. Morning staff were no help and then housekeeping said short staffed so no luck.
Comment from Hotel Management
Oct 7, 2014
So sorry your stay was interrupted by the work going on across the street with the mall. Usually we would have moved you to another room further away from the noise. During your stay Minot was hosting the HOST FEST event and we were booked solid and had no extra rooms in order to move you. Again, sorry and thank you for taking the time to complete our survey Jo-Ann B. GM
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 29, 2014
My total experience at your hotel was excellent except for one thing. Someone in the room above me had their TV on all night resulting in very little sleep for two nights. That said, I would stay there again when in the area.
Comment from Hotel Management
Oct 3, 2014
Thank you for your kind words and taking the time to respond to our survey. I am sorry that another guest interrupted your sleep by leaving their TV on loud all night. Just a traveler's tip - In the future always call the front desk when experiencing a problem. We are here 24 - 7 to serve you. Front desk would have been happy to call the guest and resolve the noise problem. Again, thank you for choosing the BW Kelly Inns of Minot. Safe travels :) Sincerely, Jo-Ann Buchanan, GM
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to what we wanted to do

Posted Sep 13, 2014
Pros: Close to what we wanted to do
Cons: Nothing
Location: Shopping, restaurants
Good overall experience, friendly, helpful, comfortable room, very little noise
4 out of 5
Recommended
for Everyone
by A verified traveler from Cranbrook, BC

Convenient to Highway

Posted Jul 30, 2014
Pros: Excellent breakfast included in the room price. Staff friendly.
Cons: Bathtub shower cleanliness. Hot tub cloudy.
Location: Very convenient to Olive Garden and Applebee Restaurants.
Room generally good. Bath tub could have been cleaner, also the hot tub.
Comment from Hotel Management
Aug 1, 2014
Thank you for taking the time to share your comments with us. I am sorry about the spa. We actually drained it the next day refilled and started fresh with it. I also addressed the bathtub issue. We appreciate your feed back so we can make improvements. Sincerely, Jo-Ann B GM
5 out of 5
Recommended
for Everyone
by Lynn from Regina, SK

Good value at this hotel.

Posted Jun 28, 2014
Pros: Clean, pleasant hotel. Excellant continental breakfast.
Cons: The hotel rooms are starting to show their age. The shower head is totally inadequate and poorly installed.
Location: Very close to shopping, restaurants and easy access to highways.
We had an issue with our door handle falling off. The pool was closed due to an accident. Close to shopping and easy access.
Comment from Hotel Management
Jul 1, 2014
Lynn, Thank you so much for sharing your comments and kind words. I assure you steps have been taken to correct the problems. I hope you will give us the chance to serve you again so we can provide you with a great experience in the future. We apologize for the unforeseen incident that forced us to close the pool. Again, thank you for your response to our survey and taking the time to share your comments. Sincerely, Jo-Ann Buchanan GM BEST WESTERN Kelly Inns of Minot.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jun 27, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jun 23, 2014 on Hotels.com
Rooms were good but the continental breakfast wasn't the best.
4 out of 5
Recommended
by Lcheller from Regina

Posted Jun 11, 2014 on Hotels.com
Wonderful customer service, rooms were clean and large. Location was great, walking distance to mall and many restaurants. Continental breakfast was good. Overall great experience. Would book here again and again.