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Reviews of Borneo Tropical Rainforest Resort

3 out of 5
Borneo Tropical Rainforest Resort
KM36 Miri-Bintulu Rd, Lot 15, Block 2, Sibuti Land District, Miri, Sarawak

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 3 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

MARYLYNE ENTAGI

Traveled with group
Liked: Cleanliness, staff & service
Good place but the amenities need to be fixed
Stayed 1 night in Oct 2021

10/10 Excellent

Baron

Stayed 1 night in Jul 2021

8/10 Good

Evelyn

Stayed 1 night in Dec 2019

8/10 Good

Emily Eno

Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
hotel.com problem
This is my second time where my booking was not captured by hotel when using hotel.com. end up spending a very long time at check-in counter.

4/10 Poor

Su, OK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the money spent
This hotel is designed with rainforest theme. The concept is very good and attractive. I believe when this hotel first opened, everything is great. As time goes by, in-experience management and staffs with lack of standard maintenance, the facilities deteriorate and no tourists will come back for second visit. The first Chalet room we checked in was horrible. One of the chairs have shown sign of termite damage. The refrigerator is not clean. However, the housekeeping staff is friendly and react quickly to the refrigerator issue. We switched to the second chalet room and was better in shape. The water park and swimming pool condition kept my children from even trying to jump in and have fun with the water. On the bright site, dinner and breakfast were great. The resort tour is good!

6/10 Okay

Verified traveler

8/10 Good

Jan L, Brunei

Liked: Cleanliness, staff & service
Nice view to the forest
It was nice to come to this hotell or maye its more like a resort. The road up all the hills was for our car a chalange. No problem checkig in, then we went for a walk in the rain forrest, on wooden walkway we ended up in the lagoon in the jungle. It was nise, svimming and went back for dinner in the TreHill resturant. All included this was Nise. Day two we where at the pool, and anopter treim around in the area. Lots of things to do and if like us, didn want to do anythig except sitting lokking at the trees.