Ratings based on 251 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler from Bradenton, FL

Great hotel on the river and in Downtown

Posted Aug 19, 2014
Pros: Location. Also, most staff members were quite helpful with restaurant and shopping directions.
Location: Walk along the river, visit Caras Park for festivals and the carousel, close to restaurants and shopping
This hotel is at a fantastic location, easy walkability to all of downtown Missoula. It is close to everything including restaurants, shopping, breweries, parks and the Clark Fork River. The room was nicely appointed and clean with a large bathroom.We definitely enjoyed our stay here.
4 out of 5
for Everyone
by A verified traveler from Seattle

Lovely outside patio and foodservice.

Posted Aug 17, 2014
The back patio overlooks a lovely green area that borders a walkway along the river. Food service was excellent. While the indoor pool was fine, there were lapses in providing towels and maintaining the heat in the whirlpool.
2 out of 5
by A verified traveler from ne

Hotel close to downtown

Posted Jul 30, 2014
Put us in a suite that was not really a suite it had a Murphy bed and was very uncomfortable and bathroom too small. Would not stay here again was very over priced Hot tub did not work either and fitness room had outdated equipment
3 out of 5
by A verified traveler from Issaquah, WA

Down at the heels for a Holiday Inn

Posted Jul 13, 2014
Pros: Location
Cons: Refurb, better cleaning
Location: Same parking lot Market on Front coffee shop with custom breakfast food. Three blocks away the the Shack Cafe has fantastic breakfasts.
This is not up to the typical Holiday Inn standards, but is passable. Looks pretty aged all around, and sticky stuff in the carpets is disconcerting when barefoot. Really nice staff. All our friends warned us to eat nearby instead of hotel, which was well advised
4 out of 5
for Families
by A verified traveler

Family Wedding

Posted Jul 7, 2014
Pros: The hotel was near everything. We could walk to the town and the park.
Location: Short driving distance to wonderful sights like Flathead Lake and Glacier National Park.
We stayed here for a family wedding in Missoula. Perfect for families and close to the town.
4 out of 5
for Couples
by A verified traveler

Nice hotel. Close to the trail and downtown.

Posted Jun 18, 2014
Pros: Close to everything.
Cons: The swimming pool was cold and there were no free breakfast.
Location: Went to the bars downtown and enjoyed the trail.
Enjoy staying in Missoula especially the hotel is close to the downtown area.
4 out of 5
for Everyone
by A verified traveler from Great Falls, MT

Pleasant Experience

Posted Jun 12, 2014
Pros: Room safety, cleanliness and accessibility to downtown plus good parking.
Location: Lots of fun eating and drinking places nearby plus unique Missoula shopping. River walk was a nice bonus.
The room was clean, beds comfortable, towels were fluffy and shower worked fine. Hotel had a hot tub, pool which we did not use but noticed it was enjoyed by others. Got a good night's rest in a clean environment at a reasonable price. Couldn't ask for more.
5 out of 5
for Everyone
by Dave from Missoula, Mt

Posted Jun 9, 2014
Great stay, very clean, would recommend to friends and family.
2 out of 5
by Nicole from Evergreen, CO

Completely disappointed

Posted Jun 7, 2014
Pros: Location
Cons: Better staff, having proper rooms available to those requiring pet rooms.
We arrived late and they had trouble finding a room for us that accommodated our dog even though we had let them know in advance. They hotel rooms are in a U shape and we finally got a room at the farthest end of the U which we had to unload two small children, dog, luggage, pillows etc. to. It was a long walk to even take the dog out. We arrived after 11 and the lobby was crowded and loud and a bit out of control. The room was fine, serviceable and fairly clean but the distance to a door was ridiculous having a dog. The front desk teenager type girl acted as though she was doing a favor and was kind of rude. Won't ever stay here again. We are fond of Holiday Inn's but we will give this one a miss.
4 out of 5
for Everyone
by Carol from So. Calif.

nice place to stay--close to fun events

Posted Jun 3, 2014
Pros: On expedia.
Cons: Sound proofing--noisy--overhead and in the hallways.
It was a great place to stay--close to wonderful walking trails along the Clark's Fork River, really great farmers' markets (2) on Saturday in downtown Missoula. There was an afternoon BBQ cook-off in the park near the hotel 5/31. The park also has a kids play ground and carousel. Also an indoor pool and spa at the hotel to relax in. Awesome place to stay!!!