Best Western Plus Greenwell

The hotel was being updated and my room was nice and I look forward to staying there in the near future. Nice location, and yes I would recommend the hotel.

This hotel is in the middle of a rennovation, so finding the office was the biggest challenge. That said, the service was still good, the pool and hot tub were great and the room was fine. Met all our needs very adequately. There were lots of families with four wheelers and yet it was still quiet at all times of the day. It is conveniently located right in downtown Moab and was a very good deal.

dark rooms, no ice no,hot tub. unhelpful staff. no apologies for their mistakes

Plumbing needed attention drains plugged in shower and sink.

Room was adequate. Service by hotel personnel was also fine. Price point was right. Our stay was for two nights - but one before November 1 and the next stay after November 1. Hotel had shut down the main ice machine after November 1 "for the season". Only ice avaiable was in an ice machine across the large parking lot in the pool house. Not a good arrangement after dark. Also room was strongly sented with some type of deoderizer. We were told that they did this because some people's body order was very strong after hiking! The bottomline is that we came back and stayed a second time on the same trip.

It was nice to have a Keurig coffee maker in our room and the hot tub/pool area I think was available very late. Would have been great to have continental breakfast!

Very overpriced. Good location in the middle of town but the rooms were not nice. Housekeeping started before 9 and the front desk staff was not at all accomodating. The rooms face out and the street noise was extremely loud since the walls were very thin. The temperature was hard to control.

This is one of those motels where all the rooms are reached by an outside landing or corridor. The window in the room looks onto the landing. The room was a little dark and depressing. It's an old motel and the management is trying, but it still feels like an old outdated motel.

I am shocked that this hotel would be part of the Best Western family. The room was absolutely filthy. The bathroom had not been cleaned when we arrived, the carpets were dirty, and our room was not cleaned 2 of the 3 nights we were there. We looked for another room but Moab was sold out. Do not book this hotel.

We have been staying at this motel for the past 5 yrs usually 2-3 times a year. It is in a great location, staff is very helpful and accomodating. Remodel is tasteful. Only issue is the parking - tour buses and vehicles towing rafts, rock crawlers, 4 wheelers, etc; tend to take up parking spaces making it difficult to get in and out of the parking areas. This past visit was worse than ever with the parking issue.