Ratings based on 229 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
92% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Thought this was close to Moab - NOT.

Posted Nov 11, 2014
Expedia recommended this hotel as being in/near Moab. NOT EVEN CLOSE. Try 54 miles up the highway. Very disappointed to be so misled about it's location. Yes, you can drive to Canyonlands and Arches but it eats up the whole day. And the tax was not included in Expedia's quote so that upped the cost considerably. Again, feel misled all around about this experience. It makes be think twice about using Expedia. The hotel itself is fine, typical Holiday Inn Express. Clean, decent breakfast, nice staff, safe.
Comment from Hotel Management
Nov 25, 2014 by Natalie, Hotel Management
Thank you so much for being our guest at the Holiday Inn Express in Green River, UT. I am sorry that we were not closer to your destination; we have requested many times for our location to be more accurately described on the website, however we have no control of their site. I am truly apologetic for your frustration & difficulties. We are, however, thrilled that you enjoyed your accommodations. It is our ultimate goal to provide superior service and superior cleanliness, and get your day started right with a fresh hot breakfast. We are thankful for your review and your business, and hope that the rest of your travels were safe & enjoyable as well. Kindest Regards, Natalie Hert - GM & The Holiday Inn Express Green River Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Staff

Posted Oct 21, 2014
Hotel staff and room were awesome. We enjoyed our stay
Comment from Hotel Management
Nov 4, 2014 by Natalie, Hotel Management
Dear tmw, Thank you so much for being our guest at the Holiday Inn Express in Green River Utah. We are so thrilled to be called "Awesome", and even more thrilled that you enjoyed your stay! We love hearing feedback from our guests and thank you for your kind review. We hope all of your travels were safe & enjoyable & hope to see you many times on your way in and around beautiful Utah! Cheers & Happy Traveling, Natalie Hert - GM & The Holiday Inn Express Green River Team
2 out of 5
by A verified traveler

Nice but far from Moab and National Parks

Posted Oct 17, 2014
Pros: It was over all ok.
Cons: Would be nice if staff was friendlier.
Location: Far from Moab and not much at all in Green River.
We had planned to visit Arches & Canyon Land National Parks and wanted to stay as class as possible to the Parks. We decided Moab was the best choice but nothing in our price range was available. We looked for places reasonably close to Moab.The add for this hotel said "21 miles from Moab." We booked it but in reality it was 49 miles from Moab (44 miles) so each day we had to drive 44 miles to the Parks & 44 miles back. That was very difficult as we spent a lot of wasted time in the car driving. This was very disappointing. The hotel was fine but we would never have chosen a place so far away. Hotel staff was unfriendly except for gentleman who ran the food area. He was wonderful.
4 out of 5
Recommended
for Everyone
by A verified traveler

nett eingerichtetes und sauberes Hotel

Posted Sep 27, 2014
Pros: das Fruehstuecksbuffet. Ich denke, dass es mit " das Beste Hotel" in Green River ist!
Location: ca. eine Stunde Autofahrt entfernt ist man im Canyonland und Arches National Park
ein gutes Fruehstuecksbuffet und nett eingerichtetes Hotel
Comment from Hotel Management
Oct 1, 2014 by Natalie, Hotel Management
Dear Traveler, Thank you so much for being our guest at the Holiday Inn Express and for your kind review!! We, too think this is the best hotel in town and are so happy you agree!! I am thrilled that you enjoyed your breakfast, your room, and the location! It means so much to us when guests love our hotel, and appreciate your comments! Wishing you many happy & safe travels, Natalie Hert - GM - Holiday Inn Express Green River, UT
3 out of 5
Recommended
for Families
by A verified traveler

good stop for a night during a road trip

Posted Sep 17, 2014 on Hotels.com
pretty few options in the area but it was ok to spend the night in between destinations. nothing overly excited to comment on - breakfast was ok but no breakfast sausages though.
Comment from Hotel Management
Nov 29, 2014 by Natalie, Hotel Management
Dear A Traveler, Thank you so kindly for being our guest at the Holiday Inn Express in Green River. I apologize that there was nothing exciting to comment on and apologize that we did not "wow" you with the free full hot breakfast served daily. We do appreciate every guests feedback, and thank you for your review, as it helps us learn & grow. Hopefully, we will see you on all your travels through Utah, and you will give us the opportunity for you to love this hotel. Happy Traveling, Natalie- GM HIEX Gr Riv
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Germany

nice hotel near the river, friendly staff, perfect

Posted Sep 15, 2014
We were only there for one night, but would make any time there station.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver, BC

Arches Nat. Park

Posted Sep 14, 2014
Pros: The wi-fi service. Friendly staff & great rooms.
Location: Arches Nat. Park., No shopping in town very small.
The staff were very friendly at check in. Our room was great it was big & clean. We stayed here instead of Moab for the Arches Nat Park. The bed was a bit hard. Had great wi-fi service. Breakfast was really good a nice selection of items from eggs, yogurt, fruit to hot cinnamon rolls. Such a nice man looking after it all. Very funny. It is about 45mins from The Arches Nat Pk. Small town not much to eat at But Rays Tavern had great, burgers, beer & steak. The Tamarisk Restaurant across the street it was well OK. Had better in small towns.
3 out of 5
by A verified travelerfrom New York, NY

Posted Sep 3, 2014
Everything is broken from washer to vending machine.
1 out of 5
Recommended
by A verified traveler

Posted Aug 25, 2014 on Hotels.com
I was given a room behind to front sign/car port. I had a view of the back of the sign.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Aug 25, 2014 on Hotels.com
Goed hotel. Mooie, ruime, nette kamer. Comfortabele bedden en kussens. Lekker en gevarieerd ontbijt. Vriendelijke service. prijs/kwaliteit zeker ok.