Ratings based on 919 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Just Ok....

Posted Jun 30, 2015
Pros: Clean
Cons: Better Service and Maintenance
The room looked nice but can tell the beds are on their last leg. They were sinking in. They had some nice things like Keurig machine and 2 shower heads. But the toilet was painted. Like inside the bowl....It was gross looking. It's porcelain. I would much rather had one shower head, a normal coffee maker and a clean toilet. The room was clean. The staff was mediocre at best. I booked a room with a balcony for $10 more. When I arrived and got to the room, it did not have a balcony. Unless they considered being on the second floor a balcony. (the hotel does not have interior hallways for their rooms) When I called the front desk, the man working said my "reservation didn't come through like that". He apologized but did not offer a thing. Not a chance to move rooms, or a refund for the difference, or even that he would look into it further. Just a sorry and deal with it. Which really is not a big deal. I always give a chance for them to make it right. I stay at enough hotels to know that things happen and it's up to the staff to correct it. That didn't happen. Oh, and the power button to the TV was missing on the remote. I figured why call and make it an issue since they did not want to help with the reservation.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 17, 2015
This hotel was in a great location and walking distance to plenty of shops. It was very clean and comfortable. The inside is much nicer than the outside!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 17, 2015
Cons: Clean the hot tub.
It was very comfortable. Within walking distance to the shops and restaurant. Only negative was the hot tub. They proudly displayed "Hot Tub" on their marquee. However, the hot tub was a cesspool. Granted, the daytime temperatures were very warm and perhaps they felt no one would be interested, but I'm sure someone would have enjoyed the hot tub in the cool evenings.
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location

Posted Jun 15, 2015
We had a rafting trip booked at Moab Advevture and this hotel is right across the street . The breakfast place next door was great. It's close to all Main Street shopping. Very convenient!
5 out of 5
Recommended
for Everyone
by A verified traveler from colorado

We needed a place last minute

Posted Jun 14, 2015
We needed a place last minute. There was a very nice room available. The staff i think work at the pancake place also. They are rude as hell. The male waiter was nice but the others not so much. They were irritated that our coupon was for Saturday instead of Friday Well. Sorry. That's the lady at the front desks fault. So maybe they need to at the very least TRY to smile. The room though was super nice. I would tell friends to stay there but avoid the restaurant and staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from denver co

Lazy staff and not that friendly

Posted Jun 13, 2015
It was a nice room for Moab, but the staff was lazy about everything
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland OR

Excellent

Posted Jun 12, 2015
Pros: Everything, especially the closeness to downtown Moab.
Location: Very walkable. Saw 3 deer within two blocks and walked down Main street for dinner.
This motel was superb. I booked on expedia and expected an ok, but not great place. Everything about this hotel was perfect. From check in to room quality. I fully recommend it.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

well located

Posted Jun 11, 2015
Nice staff, well located, clean room, quiet. .....................................................................................
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location in downtown.

Posted May 29, 2015
Nice pool, fantastic shower and comfortable beds.
3 out of 5
Recommended
for Everyone
by A verified traveler

Clean, convenient, and close to everything

Posted May 27, 2015
Pros: Location and value
No hassle check in Clean room friendly staff Close to restaurants, bars, adventure site, and National Parks.