Ratings based on 514 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
61% of guests recommend
2.7 Room cleanliness
3.0 Service & staff
2.9 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from florida

Terrible

Posted Jun 30, 2015
Roof leaked the entire weekend through the fire alarm.
Comment from Hotel Management
Jul 1, 2015 by GRM, Hotel Management
Dear Guest, We are very concerned about your review and as such we have conducted an inquiry/evaluation specifically on the leak. We have checked on our guests rooms to make certain but we we found none. Our team would never disregard issues that would affect our hotel drastically. We value our guests and will always make it a point to rectify problem/s to avoid inconvenience. We hope we could have a real opportunity to serve you.
1 out of 5
by A verified traveler from amherst, NY

What a dump!

Posted Jun 30, 2015
Pros: Nothing
Cons: Everything
Location: It was close to restaurants and stores so that's good. However, there are a lot of better quality properties in the same area.
The place was rundown. It didn't have basic amenities like a working ice machine and hot water. It just as dirty and stained everywhere from lampshades to linen. I don't need anything fancy but basic cleanliness is a must. I would not stay there again.
Comment from Hotel Management
Jul 2, 2015 by GRM, Hotel Management
Hello Sharon, It is saddening to hear that you experienced such discomfort in our hotel. I will escalate your feedback for verification, trust that management will address your concern and will call the attention of concerned staff to rectify. It is just concerning because our team is oriented to make certain that rooms are well kept and sheets are replaced properly before releasing to guests for occupancy. On behalf of our team, I sincerely apologize for the inconvenience.
3 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati, Ohio

Posted Jun 29, 2015
Rooms general filth and carpet had poor musty odor. But staff nice, water hot, convenient area, no bugs, comfortable beds, good air condition, fair continental breakfast. Advertised room rate on board outside was $49.00. We paid $98 with expedia.
Comment from Hotel Management
Jul 2, 2015 by GRM, Hotel Management
Hello Ziggy, I am sorry that the carpet in the room you occupied was not cleaned to your preference. Your concern will be submitted to our management and trust that this will be addressed accordingly including the rate of the room you occupied. Thank you for your business.
1 out of 5
by A verified traveler from w

Posted Jun 26, 2015
Hotel was dirty ,and so was the bed ,no ice , staff was rude and helpful slow drainage system in the bathroom
Comment from Hotel Management
Jul 2, 2015 by GRM, Hotel Management
Hello Angela, Thank you for staying at our hotel. Your comment about the cleanliness will be called to the attention of our staff. I regret that we failed to meet your satisfaction as well as the service. We will do our best to make your future visits quality and more pleasant experience.
3 out of 5
by A verified traveler

Its ok

Posted Jun 22, 2015
Room wasnt ready when we got there. Tv in room had no remote and had no towels in bathroom
Comment from Hotel Management
Jul 1, 2015 by GRM , Hotel Management
Dear Guest, Thank you for your feedback. We apologize for the inconvenience that this must have caused you. We will take note of the points you have mentioned and we will see what we can do to avoid such incident from ever happening again. Again, we sincerely apologize. Have a pleasant day.
3 out of 5
by A verified traveler

Friendly staff

Posted Jun 21, 2015
Staff was friendly and location was convenient. Wish room could have been cleaner. Many lamps weren't able to turn on as bulbs needed replaced
Comment from Hotel Management
Jul 1, 2015 by GRM, Hotel Management
Dear Guest, Thank you for your feedback. We apologize for the inconvenience this must have caused you. We will take note of those points you have mentioned and we will see what we can do so you can enjoy your stay the next time you visit. Cheers and have a pleasant day.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mississippi

Great location within minutes of everything

Posted Jun 18, 2015
Pros: The cleanliness
Location: Restaurants,mall, movies
The whole experience was just nice. The staff was very friendly and helpful. Hotel was in a great location with a great price.
Comment from Hotel Management
Jul 1, 2015 by GRM, Hotel Management
Hello Cartier, Thank you very much for your positive feedback. We are glad that you enjoyed your stay. We aim to provide all our guests with the best customer experience you all deserve. It is our great honor and privilege to serve you. We are looking forward to serving you again. Thank you and have a great day.
2 out of 5
by A verified traveler from Clara, Ms

Won't stay again

Posted Jun 13, 2015
Pros: location was good
Check in was pleasant. Walked into my room and the smell like to have made me sick. Bought febreze heavy duty just to be able to stay. room was extremely small. keep bumping into each other. pool was closed for unknown reasons so that disappointed my teenager.
Comment from Hotel Management
Jul 1, 2015 by GRM, Hotel Management
Hello Linda, Thank you very much for your feedback. We apologize for the inconvenience this must have caused you. We will see what we can do to avoid such incident from ever happening again. We want to make all our guests happy and satisfied. We will do our best to improve so you and all our guests would get the best quality customer experience you all deserve. Thank you very much and have a great day.
1 out of 5
by A verified traveler

Posted Jun 8, 2015
The pool didn't work and bathroom was not cleaned
Comment from Hotel Management
Jul 1, 2015 by GRM, Hotel Management
Dear Guest, Thank you very much for your feedback. We apologize for the inconvenience this must have caused you. Thank you for letting us know about the issue. We will see what we can do so to make sure that you and all our guests would enjoy your experience in our establishment. Again, we apologize. Have a pleasant day.
1 out of 5
by A verified traveler

Never ever stay here!

Posted May 28, 2015
Pros: Nothinr1
Cons: Everything!
This is a very dirty, moldy, rusty hotel. There were burns in the carpets and bed linens.