Ratings based on 87 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, TX

Great stop on our drive from Orlando to Houston.

Posted Apr 28, 2015
Cons: Room layout was a little funny (long/narrow with strange angles), but this also breaks up the monotony of most hotel rooms.
Friendly staff, clean hotel, helpful amenities. We'd definitely visit again, if we were back in the area. Also, a few dollars less than some of the next tier hotels, but with the same features. Great job, Best Western!
2 out of 5
by A verified travelerfrom Reston, VA

Never again...

Posted Apr 4, 2015
Very disappointing! At first we thought - it's adequate. Dreary decor and disinterested staff but a place to sleep. Breakfast was another let-down. No fruit, cold eggs and bacon soaking in grease. Staff member was rude to another guest. Food cleared away before the ending time. Did not have breakfast at the hotel again. The worst was returning in the evening to find the room had never been cleaned or made up. No towels, no bed change...called the desk and was told we could have towels if we went down to get them. Staff was draped over chairs at the front desk and unapologetic. At any given time a staff member could be seen smoking at the front door. Our original plan was to spend three days there, go to New Orleans for two nights and then return for three more nights. We cancelled the second stay and spent the time at the Holiday Inn Express in Fairhope where we had a wonderful experience. I would not recommend this Best Western. There are far better options in the same area.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Flat Rock, Al

nice clean place to stay for the money :-)

Posted Mar 28, 2015
Pros: it was clean and very nice.
Cons: the breakfast wasn't that great...
Location: USS Alabama and shopping
Clean room, pleasant environment, and close to USS Alabama and shopping facilities.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Daphne, AL

Very clean, very comfortable bed .

Posted Mar 18, 2015
Business trip for purchase of investment property. Hotel was extremely clean, staff very courteous and helpful, faculty well lit and safe. Easy access to nearby I-10 interstate. Only negative was the breakfast - too many people confined to a small area trying to prepare their breakfast at the same time. Coffee was good though.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 9, 2015
The room was better than I expected. only complaint is that you could hear the neighbors through the wall.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Birmingham

Posted Dec 20, 2014
Excellent, good place to stay. Stayed here about 6 times.
4 out of 5
Recommended
for Couples
by A verified traveler

Good clean hotel

Posted Dec 1, 2014 on Hotels.com
Great hotel, very clean and nice. I would be willing to stay there again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good night stay

Posted Nov 29, 2014
Just stayed one night passing through. I had a good night sleep.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Qld,Australia.

Nice hotel

Posted Nov 22, 2014
Clen and comfortable. Spacious room with fridge and microwsve Comfortable bed. Close to shopping mall. Fifteen minute drive to downtown. Helpful staff. Would stay again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mobile, Alabama

Very impressed with the room and service

Posted Nov 9, 2014
Location was right off interstate10 but far enough away there wasn't and noise. To sum it all up my wife and I where very pleased.