Ratings based on 176 Verified Reviews
They paid and stayed. We double-checked.
3.2 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Atlanta Georgia
Posted Aug 26, 2014
Pros: Customer service. And Location. from the beginning to my Leaving. Michelle was at the front desk. she was very pleasant and friendly.
Cons: The Rooms. My carpet was old and soil. Tub needed replacing. looked overly old. the bathroom vent didn't work. my mirror in the bathroom was peeling..
Location: Very good location to stores, restaurants and the interstate.
My stay was for only one day. August 23,2014, (My Birthday). I had a double room. It wasn't the best, nor was it the worst. but I guess it goes with the saying you get what you pay for. Reasonable Rates.... I was assisted on the telephone before checking in by both Jackie and Demetra whom was very professional and pleasant.
for Business Travelersby A verified traveler from Mississippi
Comfortable hotel close to downtown and I65Posted Jul 5, 2014
Pros: The hotel was clean, in a good location, and overall a good experience.
The hotel is very comfortable and the kitchenette setup is very handy. Staff was pleasant and the whole experience was good. Now, it's not the Hilton, so too speak, however, for the price, amenities, and location, this worked great for our week stays while a family member was getting medical treatment.
by A verified traveler
Don't waste your moneyPosted May 27, 2014
I now know why the rate was so reasonable! The hotel looks nice from the outside but not so much when you go into the room. Housekeeping obviously doesn't come around very often. The sheets looked dingy, the bathroom wasn't clean, and when I opened the drawer in the kitchenette there was garbage in it. If you want "housekeeping" to come around and change out your towels you have to pay an extra 5 dollars and if you want them to make the bed and clean it's an extra 10 dollars! There were no garbage bags in the trash cans. We had to "exchange" our dirty towels and sheets at the front desk in order to get clean ones. There were no toiletries in the bathroom (you have to ask for those too). The bathroom door and handle looked like it hadn't been cleaned. Ever.
Recommendedby extended stay
Posted May 12, 2014 on Hotels.com
by A verified traveler
Posted May 10, 2014
Towel were not clean office was closed so I had to call 600 on the phone and wait for someone to come open the door no tissue no complimentary soap just didn't look clean overall
for Business Travelersby A S from Birmingham, AL
WelcomingPosted May 5, 2014
Pros: The friendly spirit of the place was the nicest part of the hotel.
Cons: There was no ironing board in the room. The water in the shower didn't get hot.
Location: Starbucks is super close. Located near the interstate, so it easy to get many places in Mobile.
I was traveling alone and arrived at night. The night clerk was happy and helpful. My room was banged up a bit, but it was clean. The temperature of the room was comfortable. The refrigerator was very clean. I woke to sounds of a garbage truck early in the morning. The "grab and go" breakfast us bare bones, but it can suffice.
Recommendedby Kimmie from Birmingham Alabama
needs a little more tlcPosted Mar 28, 2014 on Hotels.com
Didn't like having to make my own bed nor taking my bedding and towels down to the front desk to get fresh towels. Was not told that was how housekeeping worked.
for Business Travelersby A verified traveler
Posted Mar 16, 2014 on Hotels.com
Recommendedby Fred from Porter
Posted Mar 3, 2014 on Hotels.com
This was a last minute booking and the staff was super in trying to accommodate. Michelle was great. A good value.
for Everyoneby A verified traveler
Close to interstate, hospital,n mallPosted Feb 4, 2014
Very nice staff,although I was iced in for a couple of extra days. Staff made stay comfortable