Ratings based on 159 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing time

Posted Jul 27, 2015
Pros: location location location, and the friendliness of the staff
Front desk staff was amazing and the hotel was in a great location. I will 100% stay again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Sleep with the Crocodiles.

Posted Jul 27, 2015
The hotels was excellent. I checked in at 8p.m., no problems. We walked to eat. The bathroom spolied me, it was huge and clean. The sheets and covers looked like they were taken right out of the package and put on the bed. The breakfast was wonderful. If I put my feet on the hotel floor, it has to be CLEAN. No compliants, other than I wish we could have stayed more than one night.
5 out of 5
Recommended
for Everyone
by A verified traveler from anniston, al

Perfect location.

Posted Jul 23, 2015
Nice view, comfy bed, great breakfast. Will stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Nice Location, CLose to highways

Posted Jul 13, 2015
Pros: Amenities on every floor, Location, Price
Hotel Front Desk Staff did not display the usual southern hospitality. All other Staff were nice.
Comment from Hotel Management
Jul 15, 2015 by Ron, Hotel Management
Thank you for taking the time to write a review of your stay with us. We were delighted to have you here. We are glad you enjoyed your stay and the service while you were here. We apologize for any inconvenience you encountered at the front desk. We are committed to provided the best possible guest experience and that is not a normal occurrence. We will forward your comments on to our staff as part of our commitment to excellence. We hope you will stay with us again soon and see the difference for yourself.
1 out of 5
by A verified traveler

Worst Hampton

Posted Jul 6, 2015
This was extremely disdaining. I've cone to expect the best from Hilton whether it be Hampton, homewood, or hiltons hotels. The staff was rude unfriendly and belittling. Elevator slowest in existence. Breakfast attendant made us wait forever fir food. Toilet ran all night and seat coming off. Pinched my daughters. Hotel not well maintained or cleaned
Comment from Hotel Management
Jul 15, 2015 by Ron, Hotel Management
First and foremost we want to apologize for your experience. We are committed to providing the best possible guest stay and your description is not representative of a typical stay. We are committed to continually improving and as part of that commitment we will forward your comments to the appropriate departments. We hope you will stay with us again in the future and see the improvements for yourself.
5 out of 5
Recommended
for Families
by A verified traveler

great hotel

Posted Apr 30, 2015 on Hotels
beautiful hotel right on the bay, friendly and professional staff
3 out of 5
Recommended
for Everyone
by A verified traveler

Property is a little dated

Posted Apr 7, 2015
Clean and well kept, but our ac unit was way noisy. Would have preferred a room on the mobile bay side of the hotel. Staff was friendly, and location is nice.
Comment from Hotel Management
Apr 14, 2015 by Ron, Hotel Management
Thank you for taking the time to rate your stay with us. It was great having you here and we look forward to seeing you again in the future. We are glad you enjoyed the service and the location while you were here. We apologize that your ac unit seemed noisy and we will send someone from maintenance to look at it. Ask an Associate about upgrading to a bay side room during your next stay or enjoy the view from the lobby balcony at any time.
5 out of 5
Recommended
for Families
by Larry from Laurel,MS

" Time Alone With My Brother"

Posted Mar 31, 2015 on Hotels
Everything was Great!
Comment from Hotel Management
Jul 4, 2015 by Ron, Hotel Management
Thank you for taking the time to rate your stay with us. We are delighted to hear that you enjoyed your stay with us. Be sure to take advantage of our location and ask about all the ways you can see the bay. Any Associate will be happy to provide suggestions and details for park, beaches, walking trails and bay cruises.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Arts & Crafts Visit

Posted Mar 27, 2015 on Hotels
The Hampton Inn was very clean with friendly and helpful front desk staff. The room was also very clean and furnished well. I enjoyed the view from the balcony overlooking the bay. The breakfast bar was very good. Would definitely stay here again!
Comment from Hotel Management
Jun 6, 2015 by Ron, Hotel Management
Thank you for sharing your experience with others. We were delighted to have you here and we look forward to seeing you again. We are glad you enjoyed the friendly service and the clean, comfortable room while you were here. We invite you to join us for the Sunset Reception served Mon - Sat evenings in the lobby. The complimentary reception features light appetizers and beverages which you can enjoy in the lobby on on the balcony overlooking the Mobile Bay. Ask any Associate for more details the next time you stay with us.
4 out of 5
Recommended
for Getaway With Friends
by Jennifer from Birmingham

Weekend Stay

Posted Mar 27, 2015 on Hotels
We came to the area for a wedding, and chose this hotel based on it's good reviews. It is right off the interstate, so I am sure it is fairly busy all the time. The exterior of the building looks a little dated, but the interior looks like it has been renovated recently. The breakfast had a great selection. It is right on the bay, so although we didn't have a bay-view room, that would definitely be something I would look for next time. The parking lot was a little odd, and it required you to potentially park with a pretty long walk.
Comment from Hotel Management
Jun 6, 2015 by Ron, Hotel Management
Thank you for choosing to stay with us. We loved having you here and we look forward to seeing you again in the future. We are glad you enjoyed our convenient location and the food while you were here. Our proximity to the Bay and the subsequent views from the private balconies of the bay view rooms are second to none on the Eastern Shore. We invite to ask an Associate about a bay view room the next time you stay with us. They will be happy to provide you with more details.