Ratings based on 50 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Very comfortable room

Posted Jul 20, 2014
It was a very well kept up building. Really nice inside and out. Our room was very clean and comfortable.
Comment from Hotel Management
Jul 29, 2014 by Ron, Hotel Management
Thanks for letting us know about your stay. It was great having you here and we look forward to seeing you again. We are glad you enjoyed your suite and the service while you were here. If we can assist you in finding anything while you are here just let any Associate know. They will be happy to provide recommendations for shopping, dining and more.
4 out of 5
Recommended
for Everyone
by A verified traveler

Location for area is very adequate

Posted May 14, 2014
Pros: Stay based on past Hilton experiences, other than nice room and location, nothing exciting. Not overly impressed with the staff.
Cons: Management needs to check / test controls on cleaning rooms. They failed last weekend.
Location: Restaurants and shopping.
Great location. Breakfast area was a wreck 2 of our 3 days. Room was not cleaned on Sunday. Desk staff apologized but more or less blew it off as hotel was full and "it happens."
Comment from Hotel Management
May 20, 2014 by Ron, Hotel Management
Thank you for rating your stay with us. We were delighted to have you here and we look forward to seeing you again. We apologize for any inconvenience you may have encountered during your stay. We will pass your comments on to the appropriate department as part of our constant goal of improving our service. We hope you will stay with us again in the future so you can see the improvements yourself.
5 out of 5
Recommended
for Families
by A verified traveler

GREAT STAY!

Posted Apr 16, 2014 on Hotels.com
great stay! very nice hotel! clean and friendly staff. hope to come back soon
Comment from Hotel Management
Jul 12, 2014 by Ron, Hotel Management
Thank you for rating your stay with us. We were delighted to have you stay with us and we look forward to your next visit. We are glad you enjoyed the service and the suite while you were here. Be sure to ask an Associate about some of the nearby restaurants that are serving local dishes and foods. They will be happy to assist you with suggestions and driving directions during your stay.
5 out of 5
Recommended
by A verified traveler

Posted Mar 17, 2014 on Hotels.com
Really liked it.
Comment from Hotel Management
Jul 12, 2014 by Ron, Hotel Management
Thank you for rating your stay with us. We were delighted to have you here and we look forward to seeing you again in the future. Be sure to join us for our hot, complimentary breakfast served every morning. Ask an Associate for times and more information during your next stay.
5 out of 5
Recommended
for Business Travelers
by kristie from texas

Loved it

Posted Jan 15, 2014 on Hotels.com
We've stayed in a Homewood Suites before but this was the best one yet. We weren't expected to stay long enough for breakfast so the service desk picked up breakfast to go bags from a family hotel next door and brought it up to the room for us.
Comment from Hotel Management
Mar 22, 2014 by Ron, Hotel Management
Kristie, Thank you for letting us know about your stay. It was great having you here and we look forward to seeing you again in the future. We are glad you enjoyed the breakfast bags, but we hope you can join us for out hot breakfast during your next stay. During your stay let us know if we can assist in finding attractions, shopping, beaches or great local dining. Our Associates will be happy to assist you with details and suggestions.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Jan 4, 2014
Great Hotel
Comment from Hotel Management
Jul 12, 2014 by Ron, Hotel Management
Thanks for rating your stay with us. It was great having you here and we look forward to seeing you again in the future. We are glad you enjoyed your stay. Whether you are here for work or to relax we will be happy to help. Any Associate can assist you with details and directions for business and conference locations in the area, or for attractions and events that are going on during your stay.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Dec 12, 2013 on Hotels.com
Comment from Hotel Management
Mar 8, 2014 by Ron, Hotel Management
Thank you for rating your stay with us. We were delighted to have you here and we look forward to seeing you again in the future. During your next stay be sure to ask about the local attractions near the hotel. From championship golf courses, to historic ships and beautiful white sand beaches the area contains a lot to see and do. Any Associate will eb happy to assist you with suggestions and recommendations for what to see and do while you are here.
5 out of 5
Recommended
by James from Hattiesburg, Ms.

Singing in the hall.

Posted Nov 19, 2013 on Hotels.com
Had a great time, lovely hotel. But had another guest who was staying across the hall who liked to walk up and down our hallway singing, LOUDLY....Haha go figure
Comment from Hotel Management
Jan 25, 2014 by Ron, Hotel Management
Thank you for letting us know about your stay. We were delighted to have you here and we look forward to seeing you again in the future. We are glad you enjoyed your suite and the service while you were here. We apologize for the inconvenience caused by the singing. If a guest is disturbing you during your stay please contact any Associate immediately and we will take care of the issue.
4 out of 5
Recommended
for Everyone
by D from Louisiana

Posted Nov 12, 2013
Pros: Very clean in all areas, from the lobby and eating areas, to the rooms.
Cons: Unfortunately, our room's toilet did not flush well. We told the front desk and maintenance was sent quickly.
Location: There are many places to eat and department stores that are close. Fairhope is nearby, which is a quaint setting.
Comment from Hotel Management
May 17, 2014 by Ron, Hotel Management
Thank you for rating your stay with us. We always enjoy hearing from our guests and we look forward to serving you again in the future. We apologize for any inconvenience you may have experienced during your stay and we are glad we were able to resolve the issue quickly. Our Associates are always willing to help with suggestions and directions for things to do or places to eat. Just ask any Associate during your next stay.
4 out of 5
Recommended
for Everyone
by a from w

Close to freeway.

Posted Oct 27, 2013
We were able to check in 30 minutes early.We had two children under three. Upgrated the suite with no problems. Front desk gal was very nice and friendly. This was my second time at this hotel. I will stay again.
Comment from Hotel Management
May 17, 2014 by Ron, Hotel Management
Thanks for writing a review of your stay with us. We are glad that you enjoyed the upgraded suite and that we were able to check you and your family in early. When booking your next stay be sure to check out the larger suites. These suites provide more room for your little ones, and yourself, to relax and unwind.