Ratings based on 256 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome Hotel!

Posted Nov 9, 2014
Great stay, great staff. Great experience. Will definitely come back for another stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Alabama

Great hotel

Posted Oct 19, 2014
Great friendly staff, clean room, and great location.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom geogia

NICE!

Posted Oct 15, 2014
Pros: Staff, accommodations
Cons: The only improvement we could see would be in dining. The service was slow. Room service is great.
We regularly stay here. Lived here for 10 yrs, best place to stay. Always comfortable and convenient. Our children attend South Alabama, so we are here a good deal. Won't stay anywhere else.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 28, 2014
Stayed 4 nights for business. Great location, easy to get to, and many restaurant choices within walking distance. Hotel staff were super and helped to make my stay fantastic. Had some issues with getting Internet access, but hotel staff directed me to the techical assistance line. Fitness facility is well kept and clean with sufficient choices of machines and free weights. Definitely will stay here again if I'm ever back in Mobile!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Sep 16, 2014
Pros: The layout. This hotel seemed completely out of place in mobile AL, its more on the level of downtown new York or Miami. Loved it
Cons: Fans in the restroom
Location: In the heart of downtown
This hotel was within walking distance of lots of great places to eat, was very impressed with the security
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Alabama

Perfect location

Posted Sep 14, 2014
Within the historical district of downtown mobile and walking distance to Dauphin Street night life.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel. Close to everything.

Posted Sep 12, 2014
I've stayed here frequently. Very good customer service, thats important in where we choose to stay. Our kids are in college at South Alabama, very convenient.
4 out of 5
Recommended
by Tonyfrom MS

Great Hotel!

Posted Aug 29, 2014 on Hotels.com
We spent one night here and loved it. Our room was great and had a beautiful view of the river as requested.
5 out of 5
Recommended
by Paulfrom Miami

Renaissance Riverview

Posted Aug 28, 2014 on Hotels.com
I had a great stay at this hotel. The service was fantastic and the room was great. I would recommend this hotel to anyone.
3 out of 5
Recommended
by Lanifrom Houston

Passing through

Posted Aug 26, 2014 on Hotels.com
When we first got to the hotel I thought it had a great location which was a block from the historic district. The hotel had a nice appearance but the area from the parking garage to the hotel could use some cleaning and updating. You walk into an old dirty door which leads to a shopping area which was empty. Once you walk around the corner and go down a hall you get to the entrance of the hotel. The hotel room itself was clean and comfortable. Little things we noticed was the tile in the glass elevator were loose which you think a big hotel chain would be on top of. My major problem was that my purse went missing from my room which I had not been checked out of for 10 minutes(most of that time was waiting for my security escort back to the room). Loss prevention and I checked my room from top to bottom for my purse and it was no where to be found. I got a call two hours later stating that house keeping found it hanging on the desk chair in plain site. I don't think that was the case at all because I know I checked that chair and there was no way we missed the purse in the most obvious place. I think checked hallway cameras and found my purse. Just glad to have it back!