Ratings based on 564 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 26, 2015
No towel rack inside the bathroom. Where can you hang the towels while bathing? Please place towel rack in the bathroom. Our rooms AC wasnt working. I have to call the front desk to have it fix.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ada, Ok

Very nice hotel! Comfy stay and quiet rooms.

Posted Jul 6, 2015
Pros: Pillows are perfect! No pain in my neck like other hotels.
Cons: Parking needed validated which was a pain and parking per night in structure was added on hotel bill 10 dollars per night....didn't like that at all.
Location: Shopping.
Best hotel in Modesto! Room service was top notch and friendly staff.
Comment from Hotel Management
Jul 8, 2015 by PK, Hotel Management
Hello Ada Thanks for Choosing the Hilton Property in Modesto. We appreciate your business & great 5 STAR feed back. We are glad you like our top notch service & Team, thanks We look forward to your future stays with DoubleTree by Hilton Modesto. Thanks
5 out of 5
Recommended
for Everyone
by A verified traveler from Patterson CA

Great Hotel in downtown Modesto

Posted Jul 5, 2015
Pros: Location and Cleanliness
Hotel Staff were friendly and helpful, parking Garage is clean and easy to find spots
Comment from Hotel Management
Jul 7, 2015 by Pk, Hotel Management
Thanks for staying with DoubleTree by Hilton Modesto. We are glad you enjoyed your stay & liked the friendliness & helpfulness of our Team members. Thanks
3 out of 5
by A verified traveler

No free coffee in lobby

Posted Jul 1, 2015
Electrical , A/C and plumbing issues in room. Food ok.
Comment from Hotel Management
Jul 3, 2015 by Pkhan, Hotel Management
Thanks for the business. We are sorry for all the inconvenience you went through while staying with DoubleTree by Hilton Modesto. Our operation is round the clock & if you would have informed either we could have fixed the issue or given you a new room with in fifteen minutes. Once again accept sincere apology. We look forward to your next stay with us. Thanks
Comment from Hotel Management
Jul 3, 2015 by Pkhan, Hotel Management
Thanks for the business. We are sorry for all the inconvenience you went through while staying with DoubleTree by Hilton Modesto. Our operation is round the clock & if you would have informed either we could have fixed the issue or given you a new room with in fifteen minutes. Once again accept sincere apology. We look forward to your next stay with us. Thanks
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Excellent

Posted Jun 16, 2015
Perfect hotel. I would not change a thing. Everything was as it should be.
Comment from Hotel Management
Jun 18, 2015 by Pervez, Hotel Management
We appreciate your business & 5 Star feed back. Look forward to your future stays with DoubleTree by Hilton Modesto. Thanks
5 out of 5
Recommended
for Everyone
by A verified traveler from Madera

Excellent

Posted Jun 15, 2015
The hotel was great. They have everything you need. Great rate for the stay. Close to everything. Great bar and restaurant. The bartender was amazing, she was new. But she's a people person. Had alot of great laughs throughout the night. Will return for sure.
Comment from Hotel Management
Jun 18, 2015 by Pervez Khan, Hotel Management
Hello from Madera Thanks for having an excellent stay with DoubleTree by Hilton Modesto. We appreciate your comment about our team member & as such we have conveyed the message to her. We look forward to your future stays with DobleTree by Hilton Modesto. Thanks
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 10, 2015
Hotel is clean and well maintained. Rooms are nice and pricing is reasonable.
Comment from Hotel Management
Jun 18, 2015 by Pervez Khan, Hotel Management
Thanks for enjoying your stay with DoubleTree by Hilton Modesto. We appreciate your business & feed back. Thanks
5 out of 5
Recommended
for Everyone
by A verified traveler from Southern Oregon

Nice centrally located hotel.

Posted Jun 4, 2015
Hotel Restaurant was great. Staff was very friendly! Really enjoyed myself
Comment from Hotel Management
Jun 18, 2015 by Pervez Khan, Hotel Management
Hello from Southern Oregon Thanks for great feed back. We have communicated your appreciation to our team members. We look forward to your future stays with DoubleTree by Hilton Modesto. Thanks
1 out of 5
by A verified traveler

Returned late at night to an un-serviced room

Posted Jun 1, 2015
Pros: Location
Cons: Staff training. They need evaluate their espresso pricing. I was given a poorly made regular size cappuccino and charged $4. This was insult injury.
Location: We were there for my grandson's graduation.
We returned at 10:30 at night and our room had not been serviced. We have stayed in hotels all over the world to include several third world countries and this has never happened. When I call the front desk they offered to send fresh towels and give us a 20% discount. This was an insult and a result of poor staff training. They brought two bath towels...no face clothes or hand towels. Again an example of poor staff training. When I called the office back and complained some more I was offered 50% off which is said was a high price to pay for a dirty room. I was also told that "some times they miss a room". We did not have a "do not disturb" or "do not service" the room sign on the door. As a matter of fact they didn't even have a Do Not Disturb sign in the room. I guess Modesto California is a forth world location.
Comment from Hotel Management
Jun 18, 2015 by Pervez Khan, Hotel Management
Thanks for staying with DoubleTree by Hilton Modesto. First of all very sincere apology for not servicing the room on time. We have taken your comments very seriously, it gave us a chance to retrain our team members. Once again Apology for not coming up to our standards. We look forward to your future stays with Much nicer stay. Thanks
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 12, 2015
nice size room and clean. worth it for the bucks.
Comment from Hotel Management
May 23, 2015 by Pervez Khan, Hotel Management
Thanks for your business & nice feed back. Thanks