Ratings based on 29 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby Lynn from Scotland
Wonderful experience!Posted Nov 21, 2013
Pros: Service was excellent - nothing was too much trouble. The location was perfect and the spa fantastic.
Cons: Hairdressing salon was scruffy and not up to standard.
Location: The hotel is on a beautiful beach, with a marvellous pool and spa.
A wonderful restful experience.
for Couplesby Nigel from Mombassa
Beachfront SpaPosted Sep 20, 2013
Pros: Great staff.
Cons: Faster check-out
Location: On the beach so all water-sports available.
Stayed one night only. Very nice hotel, right on the beach. Lots of facilities, good room, no problem with flies or mozzies. Great shower! Quiet and peaceful, fell asleep listening to the surf. Best for couples.
for Business Travelersby Mikael from Sweden
nice hotelPosted Jul 24, 2013 on Hotels.com
Excellent hotel in a nice area
for Everyoneby Irena from United Kingdom
Disgraceful treatment by inept managementPosted Apr 2, 2013
Pros: Leaving it.
Had to constantly complain of noisy and temperamental A/C, requests to be moved were ignored. Services were basic but very expensive. Drinks were expensive and menus were not priced. Regular power interruptions and basic malfunctions in room equipment meant the need for constant requests to seek remedial action, this was never carried out either promptly or with any degree of success, Paid a lot of money for an extremely poor service, never again.
Recommendedby A verified traveler
Old but well kept luxurious hotelPosted Jan 30, 2013 on Hotels.com
Hotel was built back in the 70s or so, but is well kept, the staff are friendly and helpful and the facilities are good. Location is fine if you want to enjoy the beach but is a little further away from town, shopping, etc., if you happen to be in Mombasa on business rather than pleasure.
for Couplesby ann from Gascony, France
Good hotel for guaranteed relaxation for couplesPosted Jan 24, 2013
Pros: chalet room, peace, interior decor
Cons: mass catered food in the main hotel restaurant
Location: The beach is fine; there did not appear to be much to visit outside the hotel
This is a very comfortable, well appointed hotel, with reasonable food (better food at the nearby fish restaurant for which you are not really covered under the half board agreement). The beach, swimming pool, gym and spa were all good. We were not disturbed by loud music or anything else. I would recommend this hotel for couples seeking a short break and relaxation. But given there is not much else to do or see in the nearby locality, you need to absolutely love beach, sun and swimmming to stay for a longer period.
for Business Travelersby Jack
Posted Dec 18, 2012 on Hotels.com
Not bad for Mombasa. Requested iron / ironing board and the iron was non-functional. Staff was friendly.
Recommendedby A verified traveler
Posted Sep 22, 2012 on Hotels.com
for Couplesby C-B from Riyadh
Great place for a long weekendPosted Aug 4, 2012
Pros: The food and the friendliness of the staff
Cons: The room was a little old and tired
Location: Great access to the beach but too many beach boys for us.
We had the buffet in the evening and the breakfst, both of which were sensational.
for Business Travelersby Philip
Posted May 16, 2012 on Hotels.com